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Hilton San Francisco Union Square

4.0 star property
Hotel with bars, a quick walk to Westfield San Francisco Centre
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hilton San Francisco Union Square

Exterior detail
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Hiking
View 2 Beds Mobility/Hearing Access Tub
Restaurant

Reviews

8.4 out of 10

Very good

Popular amenities

8.0 out of 10
Guests loved the amenities.
  • Pool
    Pool
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
The price is AU$334
includes taxes & fees
26 Oct - 27 Oct
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Room options

Available filters for rooms
Showing 33 of 33 rooms

View all photos for Room, 3 Double Beds

Room, 3 Double Beds

Room, 3 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Private bathroom
Shower/bath combination
  • Sleeps 5
  • 3 Double Beds

View all photos for View 1 Bed Junior Suite Mobility/Hearing Access Tub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

View 1 Bed Junior Suite Mobility/Hearing Access Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View Junior Suite, 1 King Bed

Skyline View Junior Suite, 1 King Bed

Skyline View Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite 1 Bed Mobility/Hearing Access Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite 1 Bed Mobility/Hearing Access Roll-in Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • Sleeps 5
  • 2 Queen Beds

View all photos for Skyline View - Corner King 1 Bedroom Suite

Skyline View - Corner King 1 Bedroom Suite

Skyline View - Corner King 1 Bedroom Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for View 2 Beds Mobility/Hearing Access Tub

View 2 Beds Mobility/Hearing Access Tub

View 2 Beds Mobility/Hearing Access Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for View 1 Bed Suite Mobility/Hearing Access Roll-in Shower

View 1 Bed Suite Mobility/Hearing Access Roll-in Shower

View 1 Bed Suite Mobility/Hearing Access Roll-in Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Corner 1 Bedroom Suite 2 Beds Tower 1

Corner 1 Bedroom Suite 2 Beds Tower 1

Corner 1 Bedroom Suite 2 Beds Tower 1

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe 2 Double Beds

Deluxe 2 Double Beds

Deluxe 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Pool View with Terrace - 1 King Bed

Pool View with Terrace - 1 King Bed

Pool View with Terrace - 1 King Bed

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite 2 Beds Mobility/Hearing Access Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite 2 Beds Mobility/Hearing Access Roll-in Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Private bathroom
Shower/bath combination
  • Sleeps 5
  • 2 Queen Beds

View all photos for 1 King Bed 1 Bedroom Suite

1 King Bed 1 Bedroom Suite | Living area

1 King Bed 1 Bedroom Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Suite with Parlor

2 Bedroom Suite with Parlor

2 Bedroom Suite with Parlor

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
2 bedrooms
Private bathroom
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower

Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower

Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Balcony Skyline View - 2 Double Beds

Balcony Skyline View - 2 Double Beds

Balcony Skyline View - 2 Double Beds

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Private bathroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe 2 Beds Mobility/Hearing Access Tub

Deluxe 2 Beds Mobility/Hearing Access Tub

Deluxe 2 Beds Mobility/Hearing Access Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Balcony Skyline View - 1 King Bed

Balcony Skyline View - 1 King Bed

Balcony Skyline View - 1 King Bed

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (with Parlor)

Suite, 1 Bedroom (with Parlor)

Suite, 1 Bedroom (with Parlor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • Sleeps 5
  • 1 King Bed

View all photos for View 1 Bed Mobility/Hearing Access Tub

View 1 Bed Mobility/Hearing Access Tub

View 1 Bed Mobility/Hearing Access Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bed Mobility/Hearing Access Roll-in Shower

1 Bed Mobility/Hearing Access Roll-in Shower | Living area

1 Bed Mobility/Hearing Access Roll-in Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bed Mobility/Hearing Access Tub

1 Bed Mobility/Hearing Access Tub

1 Bed Mobility/Hearing Access Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Corner King Junior Suite

Deluxe Corner King Junior Suite

Deluxe Corner King Junior Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe 2 Queen Beds

Deluxe 2 Queen Beds

Deluxe 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe 1 King Bed

Deluxe 1 King Bed

Deluxe 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Queen Bed

1 Queen Bed

1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Private bathroom
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, View (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible, View (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible, View (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Floors 20-44)

Room, 1 King Bed, City View (Floors 20-44)

Room, 1 King Bed, City View (Floors 20-44)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View Room, 2 Double Beds (Floors 20-44)

Skyline View Room, 2 Double Beds (Floors 20-44)

Skyline View Room, 2 Double Beds (Floors 20-44)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

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Pet-friendly
Free WiFi
Restaurant
Air conditioning
8.6 out of 10, Excellent, (1219)
The price is AU$288
includes taxes & fees
25 Oct - 26 Oct
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About the area

Map
333 O'Farrell St., San Francisco, CA, 94102

What's nearby

  • Westfield San Francisco Centre - 5 min walk
  • Moscone Convention Center - 14 min walk
  • Ferry Building - 3 min drive
  • Lombard Street - 4 min drive
  • Pier 39 - 4 min drive

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & O'Farrell St Stop - 2 min walk
  • San Francisco International Airport (SFO) - 19 min drive

Restaurants

  • ‪Pinecrest Diner - ‬1 min walk
  • ‪Cityscape Bar and Restaurant - ‬3 min walk
  • ‪The Halal Guys - ‬1 min walk
  • ‪Hinodeya - ‬2 min walk
  • ‪Cafe Mason - ‬1 min walk

About this property

Hilton San Francisco Union Square

Hotel near Westfield San Francisco Centre
Located close to Ferry Building and Lombard Street, Hilton San Francisco Union Square provides a coffee shop/cafe, dry cleaning/laundry services and 2 bars. Be sure to enjoy a meal at Poached, the on-site restaurant. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a 24-hour health club and a business centre.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Limo/town car service, full breakfast (surcharge) and self-parking (surcharge)
  • An electric car charging station, access to a nearby health club and express check-out
  • Free newspapers, 73 meeting rooms and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 1921 rooms include comforts such as laptop-compatible safes and air conditioning, as well as perks such as safes and WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with designer toiletries and shower/bath combinations
  • 37-inch HDTVs with premium channels
  • Recycling, fridges and coffee/tea makers

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hungarian, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Thai, Ukranian, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Covered parking on site (USD 74.10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available for a fee: USD 59.97 for adults and USD 34.98 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cityscape Sky Bar
  • Herb N' Kitchen
  • Poached
  • The Lobby Bar

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 150,293 square feet of conference space
  • 73 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 46 floors
  • Ballroom
  • Banquet hall
  • Built in 1964
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 34 kg per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 40.78 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 59.97 for adults and from USD 34.98 for children
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
  • Covered self-parking fee: USD 74.10 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers WiFi in the lobby area only.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel San Francisco Union Square
Hilton San Francisco Union Square
San Francisco Union Square Hilton
Hilton Hotel San Francisco
Hilton San Francisco Union Square Hotel San Francisco
San Francisco Hilton
Hilton San Francisco Union Square Hotel
Hilton Francisco Union Square
Hilton San Francisco Union Square Hotel
Hilton San Francisco Union Square San Francisco
Hilton San Francisco Union Square Hotel San Francisco

Frequently asked questions

Does Hilton San Francisco Union Square have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hilton San Francisco Union Square?

As of 30 Sept 2024, prices found for a 1-night stay for 2 adults at Hilton San Francisco Union Square on 26 Oct 2024 start from AU$275.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton San Francisco Union Square pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 34 kg per pet. There's a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton San Francisco Union Square?

Self-parking is available for USD 74.10 per night.

What time is check-in at Hilton San Francisco Union Square?

Check-in start time: 3 PM; check-in end time: 3 AM. Late check-in is available during limited hours.

What time is check-out at Hilton San Francisco Union Square?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Hilton San Francisco Union Square located?

Located in Downtown San Francisco, this hotel is within 2 mi (3 km) of Westfield San Francisco Centre, Lombard Street and Ferry Building. Painted Ladies and Pier 39 are also within 2 mi (3 km). Powell St & O'Farrell St Stop and Powell St & Geary Blvd Stop are within a 5-minute walk.

Hilton San Francisco Union Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 581 out of 1124 reviews" "
Rating 8 - Good. 277 out of 1124 reviews" "
Rating 6 - Okay. 134 out of 1124 reviews" "
Rating 4 - Poor. 67 out of 1124 reviews" "
Rating 2 - Terrible. 65 out of 1124 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Rosemary

Stayed 1 night in Sep 2024

4/10 Poor

Rick E

Liked: Cleanliness, staff & service, property conditions & facilities
No idea an incredibly noisy strike was happening. Audio assault was deafening and unnerving. Not sure why this type of assault is allowed?
Stayed 1 night in Sep 2024

4/10 Poor

Michael

Disliked: Staff & service, property conditions & facilities
strike made it not enjoyable and room was filthy
Stayed 3 nights in Sep 2024

10/10 Excellent

Helen, Vallejo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Sonja

Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Nillyreth

Stayed 1 night in Aug 2024

10/10 Excellent

Araceli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, will return. Customer service was great. Hotel is well maintained, and clean.
Stayed 1 night in Sep 2024

10/10 Excellent

RYOTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Therese

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well maintained. The room had everything we needed. The staff was knowledgable, friendly and professional. The location was good. Really liked the cafe and lounge area in the lobby.
Stayed 1 night in Aug 2024

10/10 Excellent

Salvador

Stayed 1 night in Aug 2024

6/10 Okay

Howard

Disliked: Staff & service, property conditions & facilities
Decent location.
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Erin

Stayed 1 night in Aug 2024

8/10 Good

Carry

Liked: Cleanliness, staff & service
Broken bathroom handle was the only issue we had. Customer service was great as always!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ulysses

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk. Clean, comfortable bed. Easy check in check out
Stayed 1 night in Aug 2024

10/10 Excellent

Crystal, Foster CIty

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In purposely chose the 16th floor pool and patio rooms to guarantee no street noise and it was perfect. I was able to open the sliding door to enjoy the air while I did work in the room between conference sessions. It was not noisy and guests were respectful in the pool area. The hotel is renovated yet it still had some tasteful elements from the past, like the 🌴 palm trees in the swimming pool area. Great conference hotel, the conference food was great and location; however since it’s next to the tenderloin just be aware of your surroundings when you venture out. The cleaning staff were wonderful as well. One negative was the app’s help desk gave me wrong information about my $35 daily food credit… they said I didn’t have any but I actually did… found out only when I was checking out… quickly ran over to the cafe and got some food to use up the day’s credit but I missed out on 3 day’s worth. Lesson learned… talk to the registration staff in person.
Stayed 3 nights in Aug 2024

8/10 Good

Linh

Travelled with family
Liked: Cleanliness, staff & service
Hotel was great. Watch out for homeless people in San Francisco.
Stayed 4 nights in Jun 2024

2/10 Terrible

Hyo

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I've been to many different hotels of various levels, I rate this the worst so far. While it's clean and the check-in clerk was nice, no one really answers the phone, and when one finally did, they acted like a major bother, the thermostat is a pain in the butt to figure out before freezing or getting cooked, room service stopped before 8 after being told it goes well into 9pm, had to doordash but don't allow dashers upstairs so had to get dressed and go back downstairs, room door so heavy that it slipped from my hands and slammed on my head with the locking mechanisms pounding my head at a pretty fast rate when placing the eaten food container outside the door(could be a concussion) giving me a throbbing pain, bottom of the bathroom door knob to a sliding french door is loose, so the handle becomes undone, no shower cap, poor TV channels and the display setting is too bright but no way to control, parking structure was the most stressful thing ever. Stayed in various places in SF, too. My recommendation is to go elsewhere if at all possible. Haven't checked out yet, so hopefully that would be a better experience.
Stayed 1 night in Aug 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great though the buffet was pricey. The area around the hotel was scary. I would not walk anywhere around there as there were many vagrants in the neighborhood.
Stayed 1 night in Aug 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

araceli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were wonderful! Very accommodating and helpful. And the hotel was beautiful.
Stayed 1 night in Aug 2024

6/10 Okay

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All area around filth of dog poop, lost of homeless smell pee bad, ambulance and cop sirens all night couldn’t sleep well
Stayed 2 nights in Aug 2024

6/10 Okay

Judy

Travelled with family, Business traveller
Disliked: Amenities
For the very expensive Rate I was surprised at the fact our bathroom doors did not shut. The bathroom fan did not work. I was also told they didn’t have luggage carts for guests to use so we had to make many trips from the very expensive Parking Garage. And the food prices were absolutely ridiculous and stupidly overpriced.
Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0