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Gen Hakone Gora

4.0 star property
Guesthouse with free valet parking, a quick walk to Hakone Gora Park

Photo gallery for Gen Hakone Gora

Classic Suite, Non Smoking, Mountain View | View from room
Premier Suite, Non Smoking, Mountain View | Bathroom
Family Suite, Non Smoking, Mountain View | View from room
Standard Suite, Non Smoking, Mountain View
Standard Suite, Non Smoking, Mountain View

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Spa
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Luxury Suite, Non Smoking, Mountain View

Luxury Suite, Non Smoking, Mountain View

Luxury Suite, Non Smoking, Mountain View

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2022
Premium bedding
  • 115 sq m
  • Mountain view
  • Sleeps 6
  • 2 Large Single Beds and 4 Single Futons

Run of the house, Non Smoking

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Mini-fridge
LCD TV
Renovated in 2022
Premium bedding
Down duvet
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Family Suite, Non Smoking, Mountain View

Family Suite, Non Smoking, Mountain View

Family Suite, Non Smoking, Mountain View

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2022
Premium bedding
  • 98 sq m
  • Mountain view
  • Sleeps 6
  • 2 Large Single Beds and 4 Single Futons

View all photos for Premier Suite, Non Smoking, Mountain View

Premier Suite, Non Smoking, Mountain View

Premier Suite, Non Smoking, Mountain View

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2022
Premium bedding
  • 100 sq m
  • Mountain view
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons

View all photos for Standard Suite, Non Smoking, Mountain View

Standard Suite, Non Smoking, Mountain View

Standard Suite, Non Smoking, Mountain View

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2022
Premium bedding
  • 85 sq m
  • Mountain view
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons

View all photos for Comfort Suite, Non Smoking, Mountain View

Premium bedding, down duvets, in-room safe, free WiFi

Comfort Suite, Non Smoking, Mountain View

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2022
Premium bedding
  • 58 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Futon

View all photos for Classic Suite, Non Smoking, Mountain View

Classic Suite, Non Smoking, Mountain View

Classic Suite, Non Smoking, Mountain View

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2022
Premium bedding
  • 60 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Junior Room, Non Smoking, Mountain View

Premium bedding, down duvets, in-room safe, free WiFi

Junior Room, Non Smoking, Mountain View

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Mini-fridge
LCD TV
Renovated in 2022
Premium bedding
Down duvet
  • 69 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Futon

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About the area

Map
1300-238 Gora, Hakone, Kanagawa, 250-0408

What's nearby

  • Hakone Gora Park - 5 min walk - 0.5 km
  • Hakone Kowakien Yunessun - 3 min drive - 1.8 km
  • Hakone Open Air Museum - 3 min drive - 1.7 km
  • Ōwakudani - 4 min drive - 2.1 km
  • Lake Ashi - 11 min drive - 10.1 km

Getting around

  • Kowakidani Station - 4 min drive
  • Hakone Gora Station - 11 min walk
  • Tokyo (HND-Haneda) - 105 min drive

Restaurants

  • ‪COFFEE CAMP - ‬12 min walk
  • ‪GORA BREWERY & GRILL - ‬8 min walk
  • ‪ラウンジ花影 - ‬3 min drive
  • ‪リビングルーム - ‬9 min walk
  • ‪箱根銀豆腐 - ‬12 min walk

About this property

Gen Hakone Gora

Upscale guest house revitalised in 2022 and located near Hakone Gora Park
Located close to Hakone Kowakien Yunessun and Hakone Open Air Museum, Gen Hakone Gora has plenty to offer. Treat yourself to spa services, such as a body treatment or a massage. Stay connected with free in-room WiFi.
Other perks include:
  • Free self-parking and valet parking
  • Concierge services, a 24-hour front desk and a lift
  • Luggage storage, smoke-free property and a front desk safe
Room features
All guest rooms at Gen Hakone Gora boast comforts, such as private outdoor hot tubs and premium bedding, as well as thoughtful touches, such as air conditioning and smart speakers.
More amenities include:
  • Spring water baths, rainfall showers and designer toiletries
  • 55-inch LCD TVs with Netflix, Hulu and streaming services
  • Wardrobes/cupboards, separate sitting areas and mini fridges

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free covered valet parking on site

Food and drink

  • Hosted evening meal available daily for a fee

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Spa

  • Body treatments
  • In-room massages
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Spring water bathtub
  • Toilet with electronic bidet
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LCD TV with satellite channels
  • Hulu
  • Netflix
  • Smart speaker
  • Streaming services
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • In-room dining only
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe
  • Separate sitting area
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Meals are not included in the half-board rate for children age 3 and younger.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Child's club card: JPY 1650 per night, (up to 3 years old).

We have included all charges provided to us by the property.

The mandatory club card fee comprises the room fee charged to children, collected at check-in. This fee does not include half-board meals.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

Gen Hakone Gora Hakone
Gen Hakone Gora Guesthouse
Gen Hakone Gora Guesthouse Hakone

Frequently asked questions

Is Gen Hakone Gora pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gen Hakone Gora?

Self-parking and valet parking are free at this property.

What time is check-in at Gen Hakone Gora?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Gen Hakone Gora?

Checkout is at 11:00 AM.

Where is Gen Hakone Gora located?

Located in Gora, this guesthouse is within 1 mi (2 km) of Hakone Gora Park, Hakone Open Air Museum and Hakone Kowakien Yunessun. Ōwakudani and Hakone Shrine are also within 6 mi (10 km). Hakone Gora Station is 11 minutes by foot.

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Gen Hakone Gora Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 63 out of 75 reviews
Rating 8 - Good. 7 out of 75 reviews
Rating 6 - Okay. 3 out of 75 reviews
Rating 4 - Poor. 1 out of 75 reviews
Rating 2 - Terrible. 1 out of 75 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sudipta

Excellent all around
Stayed 3 nights in Oct 2024

8/10 Good

Wai Lam

nice hotel
Stayed 2 nights in Jun 2023

10/10 Excellent

Jane

Nice location. Foods are great.
Stayed 2 nights in May 2024

10/10 Excellent

Claireen Joy

The staff was amazing! The views were breathtaking and our experience was overall wonderful!
Stayed 1 night in May 2024

10/10 Excellent

Jason

Everyone was so nice and polite and truly felt like an extraordinary experience. Onsen was truly magical and charming. View of the mountains was breath taking. Recommend longer stays next time instead of one night. Will visit again. Until next time.
Stayed 1 night in Nov 2024

10/10 Excellent

Kyle

Was everything we were hoping for and more! I've never ate such good food, had such a nice room, and met such nice hotel staff!
Stayed 1 night in May 2024

10/10 Excellent

Lai King

Staff were so nice and helpful. They were excellent.
Stayed 2 nights in Sep 2023

10/10 Excellent

Yolande

This is a spectacular property. We stayed in the Suite for our 25th Wedding Anniversary and the hotel far exceeded our expectations. Facilities and the private Onsen made our visit very special. The photos do not do the property justice. Amazing!
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Hakone
This was by far the most luxurious ryokan I've stayed before in Japan. I loved the spaciousness of the room along with the private onsen bath I had access to. In addition, the public bath was also clean and in good condition. The service I received here was top notch.
Stayed 2 nights in Jan 2024

10/10 Excellent

Matthew

Modern Ryokan with Onsen and spectacular views!
Amazing modern ryokan with private open air onsen on balcony! Spectacular views of the mountains all the way to the ocean! Great service from friendly and accommodating staff serving in room meals! Large public bath in basement with sauna and free massage chairs!
Modern room! Bamboo floors.. Walls of glass!!
Spectacular views!
Spectacular views!
Private in room open air onsen!
Stayed 2 nights in Nov 2023

10/10 Excellent

Belinda

Gen Hakone is an absolute treat for your senses ! We were thoroughly pampered and had a most enjoyable 2 nights! The scenery is gorgeous and the room is beautiful! Being served in the room is a luxury and having Netflix on TV made our stay perfect ! Thank you ! We hope to be back !
Stayed 1 night in May 2023

10/10 Excellent

Terrence

Friendly and super helpful staff. Accomodated us and our 16 month old baby with care. Baby cribs were available. Very close to the ropeway station to see the go see the sights but shuttle service is also available. Highly recommended and definitely would visit again.
Stayed 2 nights in Feb 2023

10/10 Excellent

Winnie Kit Ching

Good stay in Hakone
The service was really good. They provided shuttle to train stations. They even arranged drop-off of our luggage to train station so that we didn’t have to carry them with us while sightseeing. We asked recommendations for lunch, they even drove us to the restaurant. They made us feeling very welcome. The hotel is in a quiet place, good for relaxing. The room is very spacious. They serve the guests with welcome tea when check in and free drinks from 8 to 11 pm. I would recommend this hotel.
Stayed 1 night in Oct 2023

8/10 Good

Yuen

This property is very small if you don't already know. We stayed here for two nights. Dinner and breakfast were served in the room. Food quality was excellent despite there were one or two things that we didn't like but it was truly our own issue. Bathhouse for Onsen is located in Level B1, it was pretty small. We decided to use the in room Onsen tub for the entire time we stayed. Service was good, I had been to better another Onsen hotel with better service. We felt like this place is missing something perhaps a garden
Stayed 2 nights in Aug 2023

10/10 Excellent

Ezabel

Stayed 2 nights in Nov 2024

10/10 Excellent

Chunwai

Stayed 2 nights in Nov 2024

10/10 Excellent

KAZUKI

Stayed 2 nights in Oct 2024

10/10 Excellent

きよあき

Stayed 1 night in Oct 2024

10/10 Excellent

Ouki

快適でした。
Stayed 1 night in Oct 2024

10/10 Excellent

MINAKO

とっても満足できるお宿でした！
Stayed 1 night in Oct 2024

10/10 Excellent

Shan No

Stayed 1 night in Aug 2024

10/10 Excellent

マサコ

Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Stayed 1 night in Jul 2024

10/10 Excellent

????

3度目だけど、いつ来ても、ゆっくりとくつろげる。
Stayed 1 night in Jun 2024

10/10 Excellent

Michelle

Stayed 2 nights in Apr 2024