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Hotel Indigo Hakone Gora, an IHG Hotel

4.5 star property
Clothing-optional Hakone hotel in Gora with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Hakone Gora, an IHG Hotel

Down duvets, minibar, in-room safe, individually decorated
Hot springs
Garden
Balcony view
Suite, 2 Single Beds, River View (Private Hot Spring) | Property amenity

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Room service
The price is AU$493
includes taxes & fees
20 Jan - 21 Jan 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Single Beds (Private Hot Spring)

Down duvets, minibar, in-room safe, individually decorated

Standard Room, 2 Single Beds (Private Hot Spring)

Highlights

Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Flat-screen TV
Pillow menu
  • 36.4 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed (Private Hot Spring)

Down duvets, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed (Private Hot Spring)

Highlights

Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Flat-screen TV
Pillow menu
  • 36.4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Down duvets, minibar, in-room safe, individually decorated

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Flat-screen TV
Pillow menu
  • 36.4 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, River View (Private Hot Spring)

Premium Room, 1 King Bed, River View (Private Hot Spring)

Premium Room, 1 King Bed, River View (Private Hot Spring)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
Flat-screen TV
  • 49.6 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, River View (Private Hot Spring)

Standard Room, 2 Single Beds, River View (Private Hot Spring)

Standard Room, 2 Single Beds, River View (Private Hot Spring)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
Flat-screen TV
  • 36.4 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, River View (Private Hot Spring)

Standard Room, 1 King Bed, River View (Private Hot Spring)

Standard Room, 1 King Bed, River View (Private Hot Spring)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
Flat-screen TV
  • 36.4 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Single Beds, River View (Private Hot Spring)

Suite, 2 Single Beds, River View (Private Hot Spring)

Suite, 2 Single Beds, River View (Private Hot Spring)

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
  • 76.0 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed (Private Hot Spring)

Suite, 1 King Bed (Private Hot Spring)

Suite, 1 King Bed (Private Hot Spring)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Dining table
  • 56.39 sq m
  • Sleeps 4
  • 1 King Bed
Exterior

Hakone Kowakien TEN-YU

Spa
Parking included
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (1211)
Hakone Kowakien TEN-YU
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About the area

Map
924-1 Kiga, Hakone-machi Ashigarashimo gun, Hakone, Kanagawa, 250-0402

What's nearby

  • Hakone Gora Park - 11 min walk
  • Hakone Open Air Museum - 17 min walk
  • Hakone Kowakien Yunessun - 4 min drive
  • Ōwakudani - 7 min drive
  • Lake Ashi - 11 min drive

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 7 min walk
  • Tokyo (HND-Haneda) - 100 min drive

Restaurants

  • ‪COFFEE CAMP - ‬8 min walk
  • ‪みょうじん - ‬13 min walk
  • ‪やまひこ鮨 - ‬11 min walk
  • ‪GORA BREWERY & GRILL - ‬14 min walk
  • ‪ラウンジ花影 - ‬10 min walk

About this property

Hotel Indigo Hakone Gora, an IHG Hotel

Luxury hotel near Hakone Gora Park
Located close to Hakone Open Air Museum and Ōwakudani, Hotel Indigo Hakone Gora, an IHG Hotel provides a terrace, a firepit and dry cleaning/laundry services. For some rest and relaxation, visit the hot springs. The on-site restaurant, Riverside Kitchen & Bar, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a bar and a 24-hour gym.
You'll also enjoy perks such as:
  • Free self-parking
  • Buffet breakfast (surcharge), hot springs on-site and an electric car charging station
  • A lift, luggage storage and smoke-free property
  • Guest reviews say great things the dining options, breakfast and helpful staff
Room features
All 100 individually furnished rooms boast comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with spring water baths and toilets with electronic bidets
  • 50-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, electric kettles and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: JPY 4,294 for adults and JPY 2,034 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Kitchen & Bar
  • Riverside Kitchen & Bar

Things to do

  • 24-hour gym
  • Hot spring

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Firepit
  • In the mountains
  • On a river
  • Outdoor furniture
  • Terrace

Spa

  • Hot spring
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 39 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 4294 for adults and from JPY 2034 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Clothing is optional at this property
Hot springs access available from 7:00 AM to 10:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Hakone Gora
Indigo Hakone Gora, An Ihg
Hotel Indigo Hakone Gora, an IHG Hotel Hotel
Hotel Indigo Hakone Gora, an IHG Hotel Hakone
Hotel Indigo Hakone Gora, an IHG Hotel Hotel Hakone

Frequently asked questions

Is Hotel Indigo Hakone Gora, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Indigo Hakone Gora, an IHG Hotel?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Indigo Hakone Gora, an IHG Hotel on 20 Jan 2025 start from AU$493.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Indigo Hakone Gora, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Hotel Indigo Hakone Gora, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Indigo Hakone Gora, an IHG Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Indigo Hakone Gora, an IHG Hotel located?

Located in Gora, this luxury hotel is within 1 mi (2 km) of Hakone Gora Park and Hakone Open Air Museum. Ōwakudani and Hakone Shrine are also within 6 mi (10 km). Hakone Gora Station is 7 minutes by foot and Kowakidani Station is 30 minutes.

Reviews

9.4

Exceptional

Rating 10 - Excellent. 480 out of 638 reviews" "
Rating 8 - Good. 109 out of 638 reviews" "
Rating 6 - Okay. 25 out of 638 reviews" "
Rating 4 - Poor. 16 out of 638 reviews" "
Rating 2 - Terrible. 8 out of 638 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very cool and I really enjoyed the decor and amenities. The breakfast was fabulous. I especially enjoyed hot springs at the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Jingjing

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was clean, convenient, great food, offered transportation, private onsen was amazing, lovely rooms, and the staff was superb!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeannette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely beautiful hotel, the staff were very welcoming and polite. Their service was exceptional. The luxurious room with private onsen was a wonderful unique experience. The room, furniture and bathroom were in great condition. We would definitely come back!
Stayed 2 nights in Dec 2024

10/10 Excellent

KUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and the staff are very friendly. It offers free shuttle bus to Odawara station.
Stayed 1 night in Dec 2024

10/10 Excellent

Yun

Stayed 1 night in Nov 2024

10/10 Excellent

Sam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff & Very relaxing atmosphere
Stayed 2 nights in Dec 2024

8/10 Good

Angela

Stayed 1 night in Nov 2024

10/10 Excellent

Doreen

Travelled with partner
Liked: Amenities
Great private onsen. Friendly and helpful staff. Great rooms.
Stayed 2 nights in Dec 2024

6/10 Okay

shay

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Rixin, Sunnyvale

Stayed 2 nights in Nov 2024

10/10 Excellent

adrian

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

ANA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
During our 10-day trip to Japan, we had high expectations for Hotel Indigo Hakone as it was our special splurge hotel booking. We invested a significant portion of our accommodation budget here, reserving a spacious room with a private onsen for one night. Unfortunately, the experience fell short of our expectations. The major issue was the ongoing construction work at the river/dam directly in front of our room. The heavy machinery not only produced sewage-like odors that made it impossible to enjoy our balcony and private onsen but also started operations before 8 AM, which was particularly disruptive given our jet lag. The dinner experience was equally disappointing. Despite making a 9 PM reservation (with the kitchen closing at 9:30 PM) and ordering immediately upon being seated, most dishes were served cold and bland. While the meat dish was delicious, other items like the dry burrata, cold vegetables, bland mashed potatoes, and watery creamy spinach were subpar. To make matters worse, the staff rushed us through our meal in an notably impolite manner. We also received misleading information about the ropeway. When we inquired about recommendations, we were told it was closed for the day due to wind conditions. We later discovered it only closes temporarily during high winds, not for entire days, causing us to miss this opportunity entirely. On a positive note, the hotel's decor and amenities are nice, but this doesn't compensate for the numerous issues we experienced.
Stayed 1 night in Nov 2024

10/10 Excellent

Klein Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious!
Stayed 2 nights in Nov 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
I had a fantastic stay at Hotel Indigo Hakone Gora, and it’s a great choice for anyone looking for a serene escape. The rooms are clean, spacious, and come with a private onsen, which was a highlight of the experience. Soaking in the onsen while enjoying the mountain views was incredibly relaxing. One thing to note is that clearer instructions for taking the shuttle bus would be helpful. For future guests: once you arrive at Odawara Station, exit from the West Gate. Outside, look for the samurai statue, cross the terminal for taxis and buses, and wait near the statue. The shuttle bus will have the hotel’s name displayed, so it’s easy to spot once you know where to be. The breakfast was excellent, with a variety of options to suit different tastes. Their shuttle service to Gora Station is also convenient for exploring the area. Most of the staff spoke English well, which made communication easy, and they were polite and professional throughout our stay. There’s a 7-11 nearby for any essentials, and I highly recommend checking out TABIYA'S, a pizza place just a 5-minute walk away. Overall, Hotel Indigo Hakone Gora is a great place to unwind with a blend of luxury and convenience. Highly recommend it for those looking to explore Hakone or simply enjoy a peaceful retreat.
Stayed 4 nights in Nov 2024

10/10 Excellent

Janet

Stayed 2 nights in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ronnie

Travelled with group
It was amazing. We will definitely return! Staff helped us in so many ways. Rooms were beautiful with private onsen and dinner was fabulous!
Stayed 1 night in Nov 2024

10/10 Excellent

Gustavo, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Nov 2024

6/10 Okay

Deborah

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room was a bit dirty. When we checked into our room, we discovered the toilet seat had an existing pee spot. We had to wipe it. The shower glass door had water stains which tells me that it hasn’t cleaned for awhile. The shower tiles had mold. So cleanliness wasn’t up to par. The property is welcoming and beautiful though. It has a variety of food for the breakfast selection.
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven, plantation

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

deWayne, Redwood City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with onsen however the view isn’t the best. It looks out at the town. Food was good. Overall a good place as a base for exploring Hakone.
Stayed 3 nights in Nov 2024

8/10 Good

Nancy

Stayed 1 night in Oct 2024

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the private onsen is great! The room is clean
Stayed 1 night in Oct 2024

General hotel information

Reasons to Book
Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
4.5