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Hyatt Regency Hakone Resort and Spa

4.5 star property
Luxury Hakone resort in Gora with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Hakone Resort and Spa

Room, 2 Single Beds, Mountain View | Mountain view
Room, 2 Single Beds (Tatami)
Lobby lounge
Couples treatment room(s), hot springs/mineral springs, body treatments
Hot springs

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Spa
  • Restaurant
  • Hot tub
    Hot tub
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
The price is AU$498
includes taxes & fees
9 Dec - 10 Dec

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, 2 Single Beds (Dog Friendly)

Deluxe Room, 2 Single Beds (Dog Friendly)

Deluxe Room, 2 Single Beds (Dog Friendly)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 73 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hydromassage showerhead
Toilet with electronic bidet
  • 56 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hydromassage showerhead
  • 73 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Mountain View

Room, 2 Single Beds, Mountain View

Room, 2 Single Beds, Mountain View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 56.2 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Regency, Executive Suite

Regency, Executive Suite

Regency, Executive Suite

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 93 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Room, 2 Single Beds (Tatami)

Room, 2 Single Beds (Tatami)

Room, 2 Single Beds (Tatami)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Free extra futon mattress
Blackout curtains
  • 67 sq m
  • Sleeps 6
  • 2 Single Beds

View all photos for Mountain View Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Mountain View Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Accessible Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Accessible Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Dog Friendly Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Dog Friendly Deluxe Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for 2 Twin Beds Tatami

Hypo-allergenic bedding, minibar, in-room safe, desk

2 Twin Beds Tatami

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Regency Executive Twin Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Regency Executive Twin Suite

  • Sleeps 3
  • 2 Single Beds

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Parking included
Free WiFi
Restaurant
Air conditioning
9.4 out of 10, Exceptional, (607)
The price is AU$419
includes taxes & fees
11 Dec - 12 Dec
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About the area

Map
1320 Gora Hakone-machi, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0408

What's nearby

  • Hakone Gora Park - 11 min walk - 0.9 km
  • Hakone Kowakien Yunessun - 3 min drive - 2.2 km
  • Ōwakudani - 3 min drive - 2.0 km
  • Hakone Open Air Museum - 4 min drive - 2.2 km
  • Lake Ashi - 11 min drive - 10.4 km

Getting around

  • Kowakidani Station - 4 min drive
  • Hakone Gora Station - 15 min walk
  • Tokyo (NRT-Narita Intl.) - 162 min drive

Restaurants

  • ‪COFFEE CAMP - ‬15 min walk
  • ‪みょうじん - ‬5 min drive
  • ‪GORA BREWERY & GRILL - ‬15 min walk
  • ‪ラウンジ花影 - ‬4 min drive
  • ‪リビングルーム - ‬1 min walk

About this property

Hyatt Regency Hakone Resort and Spa

Luxury resort near Hakone Gora Park
Located close to Hakone Kowakien Yunessun and Hakone Open Air Museum, Hyatt Regency Hakone Resort and Spa provides an indoor mineral hot spring (onsen), a terrace and designer shops on-site. For some rest and relaxation, visit the hot springs/mineral springs or hot tub, and indulge in reflexology, a detox wrap or aromatherapy. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and French cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a library.
You'll also find perks such as:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), free train station pick-up and hot springs on-site
  • An electric car charging station, express check-out and express check-in
  • Guest reviews give top marks for the helpful staff
Room features
All 80 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes.
More amenities include:
  • Highchairs, children's dinnerware and free infant beds
  • Toilets with electronic bidets, hairdryers and toothbrushes and toothpaste
  • LCD TVs with cable channels and DVD players
  • Wardrobes/cupboards, fridges and on-request microwaves

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 10:00 AM to 6:30 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: JPY 4,859 per person
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Dining Room Sushi
  • Dining Room Western
  • Living Room

Family friendly

  • Children's dinnerware
  • DVD player
  • Free cot
  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,141 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Indoor mineral hot springs (onsen)
  • Massage
  • Reflexology
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who wish to enjoy dinner service at any onsite restaurant during their stay are encouraged to contact the property before arrival to make a reservation.
Dinner is not included in the half board rate plan for children age 12 or younger.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
  • Destination fee: JPY150 per person, per night. This fee does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately JPY 4859 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transport to and from this property
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Hakone Hyatt Regency
Hakone Resort
Hyatt Hakone
Hyatt Regency Hakone
Hyatt Regency Hakone Resort
Hyatt Regency Hakone Hotel Hakone-Machi
Hyatt Regency Hakone Machi
Hyatt Regency Hakone Resort Spa
Hyatt Regency Hakone Hakone
Hyatt Regency Hakone Resort Spa
Hyatt Regency Hakone Resort and Spa Resort
Hyatt Regency Hakone Resort and Spa Hakone
Hyatt Regency Hakone Resort and Spa Resort Hakone

Frequently asked questions

Is Hyatt Regency Hakone Resort and Spa pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hyatt Regency Hakone Resort and Spa?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hyatt Regency Hakone Resort and Spa on 9 Dec 2024 start from AU$495.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hyatt Regency Hakone Resort and Spa?

Self-parking is free at this property.

What time is check-in at Hyatt Regency Hakone Resort and Spa?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Hakone Resort and Spa?

Checkout is at noon.

Where is Hyatt Regency Hakone Resort and Spa located?

Located in Gora, this luxury resort is within 2 mi (3 km) of Hakone Gora Park, Hakone Kowakien Yunessun and Hakone Open Air Museum. Sengokuhara Susuki Prairie and Hakone Shrine are also within 6 mi (10 km). Hakone Gora Station is 15 minutes by foot.

Hyatt Regency Hakone Resort and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 630 out of 863 reviews" "
Rating 8 - Good. 181 out of 863 reviews" "
Rating 6 - Okay. 29 out of 863 reviews" "
Rating 4 - Poor. 15 out of 863 reviews" "
Rating 2 - Terrible. 8 out of 863 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tyo Mui

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel is nice and location is good too. The fireplace was the highlight of the stay. Sipa glass of red wine hearing the firewood burn. However the room was not well maintain and there are insects.
Stayed 2 nights in Nov 2024

10/10 Excellent

Xuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the room, hot spring and food.
Stayed 2 nights in Oct 2024

6/10 Okay

Priscilla MC

Travelled with family
Liked: Cleanliness
So so
Stayed 2 nights in Oct 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel! Food was great and staff was SO FRIENDLY and spoke great English. Rooms were incredibly spacious. We would stay here again!
Stayed 1 night in Oct 2024

10/10 Excellent

Joung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa. Nice facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Eli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a pleasant hotel experience! The staff was beyond helpful and very friendly. There are both Japanese and western dining options at the hotel, as well as a delicious breakfast buffet. I would recommend at least booking breakfasts when you arrive as there are not many easily walkable restaurants, and the area is very hilly. The hotel does however offer free rides to multiple locations around Hakone. The hotel has a no clothes Onsen, and they provide free coverings for tattoos. This was by far my favorite room of the whole vacation. Our room (410) had an indoor terrace with a wall to wall massive window that can be opened to let in fresh air. We even had a view of Mt. Fuji and the sky rail that goes over Mt. Hakone. My only critiques of the hotel are that there is no gym, no coin laundry, and while the room was always nice and cool, the hallways and lobby aren’t air conditioned and can get pretty warm during the hot season.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nirosha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great servce.
Stayed 1 night in Sep 2024

10/10 Excellent

eri

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

MISATO

Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special place but expensive
Stayed 3 nights in Aug 2024

10/10 Excellent

Naomi

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

takuya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gary Chi Kit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Excellent Room for the family, breakfast was great. Location can be a bit remote but there is a free hotel shuttle service with limited time slots. Best to rent a car to get the full tour of the area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was pleasant overall. The onsen was enjoyable, but it didn't stand out significantly. It appeared that more foreign guests were visiting the hotel than locals, affecting the atmosphere slightly. Some of these guests seemed to lack awareness or showed a disregard for local social customs, which was disappointing and made the atmosphere a little unpleasant.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa and hot springs were fantastic!
Stayed 1 night in Jul 2024

10/10 Excellent

Bart

Liked: Staff & service, property conditions & facilities
Our stay was incredible. Staff was ver attentive and accommodating. We hiked Mt. Fuji in one day. They were able to coordinate a 3am taxi pickup. The Onsen was incredible. Book here if you can!
Stayed 2 nights in Jul 2024

10/10 Excellent

Hania

Stayed 2 nights in Jul 2024

10/10 Excellent

Bethan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

JANG HO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JAY
고템바 아울렛 근처의 숙소를 찾다가 발견했습니다. 30분 정도 산길을 드라이브 해야되기 때문에 아울렛에서의 접근성은 그렇게 좋지는 않습니다. 오와쿠다니로 가는 케이블카역이 차로 3분 거리에 있어서 오와쿠다니 가기에는 매우 좋은 위치입니다. 호텔 자체가 굉장히 새련되고 예쁘고, 밤12시까지 하는 온천도 매력적입니다. 훌륭한 스태프가 잘 도와주고, 조식도 탑티어 입니다. 2명의 아기가 있어 다다미와 침대가 같이 있는 방으로 선택했는데, 아주 만족했습니다. 둘째가 배탈이 나서 흰죽을 주문했는데 아침, 점심에 메뉴에 없는 음식을 만들어주어서 너무 감사했습니다. 편안하게 2일 숙박했습니다. 추천합니다.
Stayed 2 nights in Jul 2024

10/10 Excellent

Richard Chul

Stayed 1 night in Jul 2024

10/10 Excellent

James, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt Regency Hakone was beautiful and the family really enjoyed the hospitality and the onsen!
Stayed 1 night in Jul 2024

10/10 Excellent

Ming Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable place with friendly staff. I’m so grateful that they helped with taxi arrangement in a stormy day when checking out as the train was suspended
Stayed 1 night in Jun 2024

10/10 Excellent

KEIICHIRO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Richard Chul

Stayed 1 night in Jul 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is outstanding. The size of the rooms, the kindness of the staff, the quality of the food, the spa and I could go on and on
Stayed 1 night in Jul 2024

General hotel information

Reasons to Book
Onsite Restaurant & Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5