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Tsubaki

4.0 star property
Ryokan with free valet parking, near Yugawara Art Museum
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tsubaki

Terrace/patio
Property amenity
(Main Bldg.) Japanese Western Style Standard Room with Private Open-Air Bath (Non-Smoking)
Japanese garden
View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Business services
    Business services
The price is AU$1,655
includes taxes & fees
9 Dec - 10 Dec

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for (Main Bldg.) Japanese Style Deluxe Room with Private Open Air Bath (Non-Smoking)

(Main Bldg.) Japanese Style Deluxe Room with Private Open Air Bath (Non-Smoking) | Terrace/patio

(Main Bldg.) Japanese Style Deluxe Room with Private Open Air Bath (Non-Smoking)

Highlights

Balcony
Air conditioning
Heating
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Detached private bathroom
  • 70 sq m
  • Sleeps 5
  • 2 Double Beds and 3 Single Futons

2Japanese-Style Rooms With Open-Air Bath, 12 Tatami+4.5 Tatami (50SQM),Non-Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Detached private bathroom
Separate bath and shower
  • Sleeps 3
  • 3 Large Single Futons

Geihinkan, Room With Open-Air Bath, Hanahuki

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Detached private bathroom
Separate bath and shower
  • Sleeps 6
  • 2 Large Single Beds

Geihinkan, Kokinran (Indoor Bath Only)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Detached private bathroom
Separate bath and shower
  • Sleeps 5
  • 2 Large Single Beds

Geihinkan, Hikarugenji (Indoor Bath Only)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Detached private bathroom
Separate bath and shower
  • Sleeps 7
  • 2 Large Single Beds

Japanese-Western-Style Room, High Grade, 12 Tatami + Bedroom (70SQM) , Non-Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Detached private bathroom
Separate bath and shower
  • Sleeps 5
  • 2 Large Single Beds

Japanese-Western-Style Room,With hot spring Open-Air Bath (70SQM), High Grade,Non-Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Detached private bathroom
Separate bath and shower
  • Sleeps 5
  • 2 Large Single Beds

View all photos for (Presidential Suite) Kokinran - Japanese Room (Non-Smoking)

Interior

(Presidential Suite) Kokinran - Japanese Room (Non-Smoking)

Highlights

Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 200 sq m
  • Sleeps 10
  • 10 Large Single Futons

Geihinkan, Room With Open-Air Bath, Shunsyokou

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Detached private bathroom
Separate bath and shower
  • Sleeps 6
  • 1 Double Bed

Standard Japanese-Style 2 Rooms With bed, 12 Tatami + 7 Tatami (70SQM), Non-Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Detached private bathroom
Separate bath and shower
  • Sleeps 5
  • 2 Large Single Beds

View all photos for (Executive Suite) Hikarugenji - Japanese Room (Non-Smoking)

Minibar, in-room safe, blackout curtains, iron/ironing board

(Executive Suite) Hikarugenji - Japanese Room (Non-Smoking)

Highlights

Balcony
Air conditioning
Heating
Free rollaway/extra beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 130 sq m
  • Sleeps 7
  • 7 Single Futons

Standard Japanese-Style 2 Rooms,12 Tatami + 4.5 Tatami (50SQM),Non-Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Detached private bathroom
Separate bath and shower
  • Sleeps 3
  • 3 Large Single Futons

With open-air bath, Standard Japanese-style room with bed, 8 Tatami+Living Room (50SQM),Non-Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Detached private bathroom
Separate bath and shower
  • Sleeps 2
  • 2 Large Single Beds

Special Japanese-Western-Style Room With Open-Air Bath(13Tatami+Bedroom/100SQM),Non-Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Detached private bathroom
Separate bath and shower
  • Sleeps 5
  • 2 Large Single Beds

View all photos for (Executive Suite) Hanafuuki - Japanese Western Style Suite with Private Open-Air Bath (Non-Smoking)

Minibar, in-room safe, blackout curtains, iron/ironing board

(Executive Suite) Hanafuuki - Japanese Western Style Suite with Private Open-Air Bath (Non-Smoking)

Highlights

Balcony
Air conditioning
Heating
Free rollaway/extra beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 130 sq m
  • Sleeps 6
  • 4 Double Futons and 2 Single Beds

View all photos for (Main Bldg.) Japanese Western Style Standard Room with Private Open-Air Bath (Non-Smoking)

Minibar, in-room safe, blackout curtains, iron/ironing board

(Main Bldg.) Japanese Western Style Standard Room with Private Open-Air Bath (Non-Smoking)

Highlights

Balcony
Air conditioning
Heating
Free rollaway/extra beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 50 sq m
  • Sleeps 2
  • 2 Double Futons

Standard Japanese Style Room Main Building

  • Sleeps 3
  • 3 Single Futons

View all photos for Annex Suite, Japanese-Western Mixed with Bath, Mountain View

Spa

Annex Suite, Japanese-Western Mixed with Bath, Mountain View

  • Sleeps 5
  • 2 Double Beds

View all photos for Japanese and Western Style Room Main Building

Minibar, in-room safe, blackout curtains, iron/ironing board

Japanese and Western Style Room Main Building

  • Sleeps 5
  • 3 Single Futons and 2 Double Beds

View all photos for Annex Suite, Japanese-Western Mixed with Bath

Minibar, in-room safe, blackout curtains, iron/ironing board

Annex Suite, Japanese-Western Mixed with Bath

  • Sleeps 3
  • 1 Double Bed and 1 King Bed

View all photos for Annex Suite, Japanese-Style with Bath, Mountain View

Bathroom

Annex Suite, Japanese-Style with Bath, Mountain View

  • Sleeps 6
  • 2 Double Beds

View all photos for Run Of House

Interior

Run Of House

  • Sleeps 2
  • 3 Single Futons

Shunshoko Executive Suite With Private Open-Air Bath-Non-Smoking

  • Sleeps 7
  • 2 Single Beds

Superior Room With Tatami Area

  • Sleeps 5
  • 2 Single Beds

Deluxe Japanese-Western Style Room-Non-Smoking, 70 Sqm

  • Sleeps 5
  • 2 Single Beds

Hanafuki Executive Suite With Private Open-Air Bath-Non-Smoking

  • Sleeps 6
  • 2 Single Beds

Kokinran Executive Suite-Non-Smoking

  • Sleeps 10
  • 2 Single Beds

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About the area

Map
776 Miyakami, Yugawara-machi, Ashigarashimo-gun, Yugawara, Kanagawa-ken, 259-0314

What's nearby

  • Manyo Park - 3 min drive - 3.0 km
  • Lake Ashi - 13 min drive - 11.8 km
  • Hakone Shrine - 17 min drive - 14.4 km
  • Hakone Kowakien Yunessun - 22 min drive - 20.6 km
  • Hakone Open Air Museum - 23 min drive - 21.5 km

Getting around

  • Yugawara Station - 5 min drive
  • Kowakidani Station - 17 min drive
  • Tokyo (HND-Haneda) - 109 min drive

Restaurants

  • ‪バイカーズパラダイス 南箱根 - ‬8 min drive
  • ‪ビールスタンドかどや - ‬2 min drive
  • ‪エクシブ湯河原離宮華暦 - ‬2 min drive
  • ‪こごめの湯 - ‬3 min drive
  • ‪エクシブ湯河原離宮 マレッタ - ‬2 min drive

About this property

Tsubaki

Upscale ryokan near Yugawara Art Museum
Located close to Manyo Park, Tsubaki provides an indoor mineral hot spring (onsen), shopping on-site and a garden. For some rest and relaxation, visit the sauna. Free in-room WiFi and a bar are available to all guests.
Other perks at this ryokan include:
  • Free self-parking and valet parking
  • Hot springs on-site, a ballroom and luggage storage
  • A front desk safe, 1 meeting room and a lift
Room features
All guest rooms at Tsubaki have thoughtful touches, such as pillow menus and air conditioning, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with separate baths/showers and bidets
  • 26-inch flat-screen TVs with digital channels and DVD players
  • Fridges, electric kettles and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge

Family friendly

  • DVD player
  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 2:00 AM - 10:00 PM
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Ballroom
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Detached private bathroom
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • In-room dining only
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests with food allergies should contact this property at least 7 days prior to check-in.
Dinner is available at 6 PM or 6:30 PM. Guests must contact this property in advance if they intend to check in after 7 PM.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Set meals are served in guestrooms only (no menus or public dining)
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Tsubaki Ryokan
TSUBAKI Inn Yugawara
TSUBAKI Yugawara
Tsubaki Yugawara
Tsubaki Ryokan Yugawara

Frequently asked questions

Is Tsubaki pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Tsubaki?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Tsubaki on 9 Dec 2024 start from AU$1,654.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Tsubaki?

Self-parking and valet parking are free at this property.

What time is check-in at Tsubaki?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Tsubaki?

Checkout is at noon.

Where is Tsubaki located?

Situated in the mountains, this ryokan is 1.2 mi (2 km) from Yugawara Art Museum and 1.9 mi (3 km) from Manyo Park. Lake Ashi and Hakone Shrine are also within 9 mi (15 km).

Tsubaki Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 49 out of 76 reviews" "
Rating 8 - Good. 15 out of 76 reviews" "
Rating 6 - Okay. 4 out of 76 reviews" "
Rating 4 - Poor. 7 out of 76 reviews" "
Rating 2 - Terrible. 1 out of 76 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

THUY

Travelled with partner
Liked: Amenities
We loved the Ryokan experience, staffs were excellent with services, foods were delicious! My husband and I were satisfied with the experience even though it’s pricey, totally worth it!
Stayed 1 night in Nov 2024

2/10 Terrible

Benjamin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff is very nice but the property is old, cramped and humid. A strong smell of mold in the room prevents from a good night sleep. To be avoided
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

kurt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional traditional ryokan if you want to relax in Hakone & Yugawara! The thoughtfulness and service of the staff was wonderful in every aspect. Rooms were supplied with traditional robes, comfortable sleepwear, onsen on our terrace and hot spring baths. Kaiseki cuisine was delicious, plentiful and presentation was over the top. This is a beautiful facility with an excellent staff. If you want to experience Japanese culture at its finest you need to come here. Our 4 day visit was perfect and worth every penny. We will be back!
Stayed 3 nights in Jun 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japanes at its best
Truly amazing hospitality of the whole staff - thanks a lot, we will come back!!
Stayed 1 night in Nov 2019

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ryokan with exceptional cuisine
We stayed at Tsubaki twice before in the last 15 years. The ryokan has several areas feeling dated but what made up for it was the best kaiseki dinner served. Food was amongst the best in all the famous ryokans we have stayed before in Japan.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable stay from the room to the staff, private bath and food
Stayed 1 night in May 2018

10/10 Excellent

ZHAOQI, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing experience to stay at the Tsubaki. Staff were very welcoming and nice. They spoke enough english to accommodate all your needs. Food was very good, wifi was fast, and the Onsen is amazing. We stay at a room with private outdoor Onsen and that was top notch. Highly recommend this place if a quite retreat is what you are looking for. The only downside is the fact that this place isn't in Hakone, and the transportation to Hakone could be a bit difficult.
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Joseph P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation Japan
We had an amazing experience and couldn't be happier with the experience. The staff were amazing and the location and the rooms were so perfect. We had amazing food and we had a private onsen as well as access to the public onsen. We had shiatsu massages that were great and very reasonably priced. We had misplace a JR rail pass and the staff went to great efforts in getting it back to us after they discovered it. Great cultural experience and a wonderful stay.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Expensive and run down
The staff were wonderful but the hotel itself is very run down and if you’re not used to this type of experience you will be surprised that there is almost no where to sit in your room, yet really nowhere else to go. All of the furniture and furnishings are very run down, the carpets are stained etc. I would not complain but for the very expensive price tag of over $800 US. I was extremely disappointed in the quality of the hotel. In addition, the food had been prepared previously and refrigerated and was nothing to get excited about.
Stayed 2 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Authentic and excellent food
Very nice service and staff. Food was really terrific and authentic Japanese ryokan experience. Condition was not great - carpet soiled and smelled musty. Location was hard to get to - and not close to anything to walk to

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Wolf & Anna, Vancouver BC Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Onsen Ryokan ever visited.
Tatami room with private Onsen bath tub a perfect combination. Food & service outstanding.

10/10 Excellent

J. Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional relaxation
Tsubaki offers the real deal, with time-honored hospitality that is understated. The serene landscape holds the inn, the inn the healing waters and the waters your grateful body.

10/10 Excellent

Masafumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

kiyohisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設は古いが、これは致し方ないことであり、いかに清潔に保つかであるが、十分満足できました。 最近の宿はレストランでの食事が多く、部屋食は珍しくなっています。 デザートまでのタイミングは非常に満足できましたが、デザート下げるのが少し遅かったです。 全体的には非常にまんぞくしていますが、唯一泉質については若干劣るかと思いました。（部屋の露天風呂は加水、加温で、循環です）
Stayed 1 night in Apr 2024

10/10 Excellent

Benson

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent food and service
Stayed 1 night in Jun 2023

4/10 Poor

Francia

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pensábamos que valía muchísimo la pena como turistas ir hasta Yugawara que está medio complicado llegar, el hotel está demasiado viejo, como de hace 100 años, la comida en lo personal no me gustó, me esperaba algo totalmente distinto
Stayed 1 night in Apr 2023

10/10 Excellent

AYAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

8/10 Good

kurimata

Stayed 1 night in Sep 2022

8/10 Good

MASAE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

8/10 Good

HIROKO

Liked: Amenities, property conditions & facilities
奥湯河原でとても静かにゆっくりと過ごせました！ 　露天内風呂がついており、大浴場のほか自由に好きな時間に温泉に浸かることができ、お料理の味も美味でてても良かったです。 　部屋に設置されている冷蔵庫のドリンク無料サービスやアメニティも一通り揃っており、メイク落としや洗顔・化粧水・乳液が整っていても手ぶらで訪れすことができ、嬉しかったです。 　値段が値段なだけにサービスに完璧を求め過ぎてしまったかもしれませんが、お食事をサーブしてくださった仲居さんが提供時間や飲み物の聞き間違いが数回あったので、聞く際にメモをとって確認を行えばよいのに、、、と感じまして、それだけが残念でした。
Stayed 1 night in Jan 2022