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"Lovely hotel. The staff was friendly, the room was great and the public bath was amazing. Highly recommend."

"I’m from Mexico and had an amazing stay — I’d definitely come back and recommend this hotel to anyone visiting Kanazawa. The staff were incredibly kind, and the breakfast was the best of my entire trip in Japan. Thank you so much for the wonderful service! Highlights: • Super comfortable bed • Spacious bathroom • Beautiful Japanese garden inside the hotel • Excellent service — they even helped us book a local izakaya that only took phone reservations • Best breakfast of my 23-day trip in Japan, with options for Western tastes • Free shuttle to Kanazawa Station (a taxi costs about ¥1,500) • Great location: 3 min walk to Omicho Market and 10 min to Kanazawa Castle and Higashi Chaya • Outstanding value for money Note: As a foreign visitor, I think it’s important to be respectful of Japanese customs and social norms. Sometimes tourists expect perfect English or act out of place, but we should remember we’re guests in another culture — just as we’d expect respect from visitors to our own countries."

"Nice clean and updated rooms but only two elevators with a wait almost every time. Only two self service washers, and nothing in place for staff to remove clothes sitting in them well beyond the finished time limit."

"It was cool, nice rooms and good value in a great location "

"Close to the station and close to everything you need. Parking in front. Clean and comfy hotel"

"Convenient location, very clean, really good breakfast, nice onsen on 13th floor. Very relaxing. "

"Stayed here for three nights. This hotel is close to major tourist places, offers great breakfast, and provides high quality services. Would highly recommend this place."

"Beautiful hotel. Beautiful rooms. Amazing breakfast. Amazing views from rooms. Great stuff."

"Clean room, very good breakfast, laundry facility on second floor, close to market, restaurant and station. Loved the space in my Refresh Twin room."