2/10 Terrible
armando
Travelled with partner
29 Jan 2025
Disliked: Staff & service, amenities, property conditions & facilities
When me and my partner viewed this place and read reviews we thought that this was going to be an enjoyable experience, but we were mistaken. As soon as we arrived our staff greeted us with a “special” way to open the door. Following them upstairs we noticed that the floors were creaking. I opened the bathroom that is located in the hallway and the door was old as well. The walls were very thin and honestly we didn’t feel comfortable. I called to tell them about our situation and that we wanted to cancel. I told them about the doors which the manager mentioned that “ in over 6 years no one complains about that”. I guess I’m no one. I asked how we go about getting a refund because it wasn’t what we were hoping for and she said no refund!!! She was very rude and then hung up. We told the staff that greeted us that we were leaving and she mentioned that she was going to talk with management if there’s anything that can be done. If you are someone who likes their privacy, I recommend you stay away from here. Or anyone in general who doesn’t want to stay with bad management!
armando
Stayed 2 nights in Jan 2025