Is Okura Act City Hotel Hamamatsu pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Okura Act City Hotel Hamamatsu?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Okura Act City Hotel Hamamatsu on 31 Aug 2025 start from AU$203.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Okura Act City Hotel Hamamatsu?

Self-parking is available for JPY 1000 per night.

What time is check-in at Okura Act City Hotel Hamamatsu?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Okura Act City Hotel Hamamatsu?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Okura Act City Hotel Hamamatsu located?

Located in Naka Ward, this luxury hotel is steps away from Hamamatsu Museum of Musical Instruments, Act Tower and Act City Hamamatsu. Hamamatsu Observation Deck and Hamamatsu Science Museum are also within 5 minutes. Hamamatsu Station is 8 minutes by foot.

Okura Act City Hotel Hamamatsu Reviews, Deals & Photos 2025

About the area

Located near a boardwalk, Okura Act City Hotel Hamamatsu is in Naka Ward neighbourhood and is connected to a shopping centre. Hamamatsu Museum of Musical Instruments and Hamamatsu Science Museum are cultural highlights, and some of the area's attractions include Hamanako Palpal Theme Park and Yamaha Innovation Road Museum. Suzuki Plaza and Nukumori-no-Mori Village are also worth visiting.

Visit our Hamamatsu travel guide

8/10 Good

Paul

15 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice location

Stayed 1 night in Jun 2025

10/10 Excellent

Robert

23 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's quite a hotel. 😱 Rooms are very spacious and the staff are excellent.👏 👌 Can't wait to stay here again the next time I'm in the area. 👍👍

Stayed 2 nights in Jun 2025

10/10 Excellent

Toshiaki

21 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

great hotel!

Stayed 1 night in Nov 2024

10/10 Excellent

Edward

18 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location!

Stayed 4 nights in Dec 2024

10/10 Excellent

Dale

5 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Friendly staff, clean, beautiful hotel Excellent breakfast buffet

Stayed 2 nights in Nov 2024

10/10 Excellent

James

2 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel very close to the station

Stayed 3 nights in Nov 2024

10/10 Excellent

Zander

15 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best hotel in Hamamatsu City!

Stayed 4 nights in Nov 2024

10/10 Excellent

Andy

4 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed for two nights. Our room was spacious and it offered a beautiful view of the city. The hotel is near Hamamatsu station. We are glad to have selected this hotel for our trip.

Stayed 2 nights in Oct 2024

8/10 Good

Sato

25 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 1 night in Mar 2025

10/10 Excellent

Kacy

6 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved that Okura Act City Hotel had the Dyson hair dryer and offered such great amenities in the bathroom in our room. The pajama set was great. The radio in the room was amazing to fall asleep to. The staff were all extremely kind and helpful.

Stayed 2 nights in Nov 2024

8/10 Good

Mark

27 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good property

This hotel is a Favorite of mine, I have stayed here multiple times over the last 20 + years. I get the feeling the hotel is winding down its position with the closure of the very nice high view bar and recently the closure of their excellent 25m exercise pool, the loss of this exercise pool is very very disappointing. Not proper explaintion for closure was given

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

14 Feb 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Okura is an elegant and classic hotel situated centrally next to Hamamatsu station. The location is very convenient to nearby dining options. Currently there is construction going on so some of the restaurants are inaccessible. I would recommend to the management to consider improving the skills of the concierge/bell desk staff to assist international guests also.

Stayed 2 nights in Feb 2025

8/10 Good

Neil

23 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good stay

We had a good stay at this hotel, the rooms are a bit dated and there are limited options in the complex, apart from the hotel restaurants, two of which are closed. Comfortable rooms with magnificent views. Concierge was unable to book a trip to the Yamaha museum, which seemed strange.

Stayed 2 nights in Oct 2024

10/10 Excellent

KutYee Nelson

8 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good service

Stayed 2 nights in May 2024

4/10 Poor

John

11 Apr 2025

Disliked: Property conditions & facilities, room comfort

Luxury hotel declines

Okura, built as a high class hotel, is at the stage of decline. Some restaurants are not opened according to schedule. The facilities looks deserted. Very few staff can communicate in English.

Stayed 2 nights in Apr 2025

10/10 Excellent

Fara

28 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for a great price

We paid a very reasonable rate for a room with a queen size bed on a higher floor with an excellent view. The hotel check in was easy and all staff were courteous and helpful during our tay. We even booked in room massages that were very good. We came for the kite festival and booked this hotel because it had good reviews and is located right next to the Hamamatsu train station.

Stayed 2 nights in May 2024

8/10 Good

Julien

8 Mar 2025

Liked: Cleanliness, staff & service, room comfort

Good overall stay despite a possible improvement

Large double room with a nice view on the city and the ocean. The hotel used to be quite high end but really need a renovation to pretend keeping this status. I’m also surprised by the poor environment consideration (changing the towels every day despite the fact that they are still hanging, single use amenities, high consumption lamps, etc)

Stayed 10 nights in Feb 2025

10/10 Excellent

EDDIE

16 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Sauna and bath was not as good as I expected

Stayed 2 nights in Oct 2024

10/10 Excellent

Lay Keng

20 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

We got upgraded to a bigger room and was welcomed by a paranomic view. The hotel location is just 8mins walk to the Hamamatsu station. Amenities were a 9/10 due to the fact that we are provided those small bottles of shampoo, body lotion etc which may not be so environmental friendly.

Stayed 1 night in May 2024

8/10 Good

R.

24 Aug 2024

Liked: Cleanliness, staff & service

good place to stay at Hamamatsu with nice views and prime location but the facility is fairly outdated. As the elevator going really slow for the one going up to 40 stories, and water from shower being too insufficient to call it adequate.

Stayed 1 night in Aug 2024

10/10 Excellent

Masanori

5 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

スタッフの対応が良いお風呂が、写真にあったが閉鎖されていた

Stayed 1 night in Aug 2025

8/10 Good

Noriko

1 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

お部屋もお掃除が行き届いて、清潔な感じがしました。高層階からの見晴らしが素晴らしかったです。

Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

24 July 2025

Stayed 3 nights in Jul 2025

10/10 Excellent

sumio

19 July 2025

Liked: Cleanliness, staff & service, amenities

快適に過ごせます

Stayed 1 night in Jul 2025

10/10 Excellent

Midori

12 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

駅前で立地がよく、飲食店もコンビニもたくさんあるので便利です。スタッフの方々がみんな丁寧で優しく快適に過ごせました。高層階に泊まったので部屋からの景色も抜群でした。また泊まりに来たいです。

Stayed 1 night in Jul 2025

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Okura Act City Hotel Hamamatsu

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Okura Act City Hotel Hamamatsu

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