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Crowne Plaza Hamburg - City Alster by IHG

4.0 star property
Experience a seamless blend of urban excitement and natural escapes. Explore by bike or indulge in delicious meals after an energizing workout.

Photo gallery for Crowne Plaza Hamburg - City Alster by IHG

Bar (on property)
Exterior
Exterior
Exterior
Junior Suite, 1 King Bed (Alster View)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Gym
  • 24/7 front desk
  • Room service
The current price is AU$189
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout curtains
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Alster View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Alster View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout curtains
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (Alster View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed (Alster View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed (Family Room)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room, 1 King Bed (Family Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

HYPERION Hotel Hamburg

  • Hot tub
  • Spa
  • Pet-friendly
  • Free WiFi
8.8 out of 10, Excellent, (1005)
The price is AU$169
includes taxes & fees
23 Feb - 24 Feb
HYPERION Hotel Hamburg
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About the area

Map
Graumannsweg 10, Hamburg, HH, 22087

What's nearby

  • Hamburg City Hall - 5 min drive
  • Miniatur Wunderland - 5 min drive
  • Elbe Philharmonic Hall - 5 min drive
  • Hamburg Cruise Center - 5 min drive
  • Reeperbahn - 6 min drive

Getting around

  • Uhlandstrasse U-Bahn - 8 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 18 min walk
  • Hamburg Airport (HAM) - 25 min drive

Restaurants

  • ‪Alsterperle - ‬10 min walk
  • ‪Peter Pane - Hamburg Turnhalle - ‬7 min walk
  • ‪Goldherz - ‬8 min walk
  • ‪Campari Lounge - ‬4 min walk
  • ‪Da Caio - ‬4 min walk

About this property

Crowne Plaza Hamburg - City Alster by IHG

Upscale eco-certified hotel refurbished in 2019 and located near Miniatur Wunderland
Take advantage of dry cleaning/laundry services, a bar and a 24-hour health club at Crowne Plaza Hamburg - City Alster by IHG. Active travellers can enjoy amenities, such as cycling and rowing/canoeing, at this hotel. The on-site restaurant, The Restaurant, offers breakfast and lunch. In addition to conference space, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, express check-in and smoke-free property
  • Meeting rooms, tour/ticket information and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 291 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and desk chairs.
Extra amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with hairdryers and shampoo
  • 42-inch TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 29 per night)
  • Secured, covered parking on site (EUR 29 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:30 AM to 11:30 AM on weekends; EUR 28.50 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Plaza
  • The Restaurant

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Billiards/pool table
  • Rowing/canoeing

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5,651 square feet of conference space
  • 9 meeting rooms

Outdoors

  • On the waterfront

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in stairways (100 centimetre high)
  • Hardwood flooring in room
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • City/local tax: EUR2.14

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 28.50 per person
  • Covered self-parking fee: EUR 29 per night
  • Nearby parking fee: EUR 29 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Crowne Plaza Alster
Crowne Plaza Alster Hotel
Crowne Plaza Alster Hotel Hamburg City
Crowne Plaza Hamburg City
Crowne Plaza Hamburg City Alster
Hamburg City Alster
Crowne Plaza Hamburg - City Alster Hotel Hamburg
Hamburg Crowne Plaza
Crowne Plaza Hamburg City Alster Hotel

Frequently asked questions

Is Crowne Plaza Hamburg - City Alster by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Crowne Plaza Hamburg - City Alster by IHG?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Hamburg - City Alster by IHG on 23 Feb 2025 start from AU$188.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Hamburg - City Alster by IHG?

Self-parking is available for EUR 29 per night.

What time is check-in at Crowne Plaza Hamburg - City Alster by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Crowne Plaza Hamburg - City Alster by IHG?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Crowne Plaza Hamburg - City Alster by IHG located?

Located in Hamburg-Nord, this eco-certified hotel is 0.3 mi (0.5 km) from Alster Lakes and within 3 miles (5 km) of Miniatur Wunderland and Reeperbahn. Mundsburg Center and Marienkrankenhaus are also within 15 minutes. Uhlandstrasse U-Bahn is 8 minutes by foot and Lohmuhlenstrasse U-Bahn is 11 minutes.

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Crowne Plaza Hamburg - City Alster by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 485 out of 1001 reviews
Rating 8 - Good. 411 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 8 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bill

Excellent, we will back next time
Stayed 1 night in Jan 2025

10/10 Excellent

Tor Allan

Staff is professional and personable.
Stayed 8 nights in Nov 2024

10/10 Excellent

Shirin

The Hotel was very clean rooms were a little small but but comfortable. The breakfast was offered with a lot of variety. The only downside was the limited parking space.
Stayed 2 nights in Sep 2024

10/10 Excellent

Courtney

Very clean hotel. Room was great and sauna area was very nice! Good location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bradley

Staff and hotel were excellent. Food was great. The rooms are very clean. Only downside was there is a lot of construction going on in the area surrounding the hotel making getting to the city harder
Stayed 4 nights in Sep 2024

10/10 Excellent

LUIGI

It's a nice hotel in a quiet area of Hamburg.
Stayed 1 night in Jul 2024

10/10 Excellent

Tatyana

Nice hotel in the center of Hamburg. The property is new, very clean and is in a great location. We greatly enjoyed our stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Powen

Very nice hotel.
Stayed 2 nights in Nov 2023

10/10 Excellent

Norbert

A pleasant and calm hotel at the edge of hopping St. Georg with its dining options and just a few steps to green walls along the Alster. Downtown ist a 25 min walk or short bus ride.
Stayed 4 nights in Aug 2024

10/10 Excellent

Osher

Very good Recommendation 👍
Stayed 1 night in Jul 2024

8/10 Good

Erlend

Perfect location, short walk to centrum. Car Parking👌 clean hotel! Great breakfast, 10/10:-)
Stayed 1 night in Feb 2024

10/10 Excellent

Tracy

Everything was great ! Workers are helpful and so nice would definitely stay here again if I come back
Stayed 5 nights in Nov 2023

10/10 Excellent

Karen

This is an excellent hotel. The location is brilliant with only a 7 minute walk to the nearest U-Bahn - U3 line which takes you to most places in the city centre. The rooms were very very clean as was the hotel. The breakfast was great with a huge selection of food and drink. The bar area is lovely too. All the staff at the hotel are so helpful. We would definitely stay at this hotel again. Absolutely excellent.
Stayed 3 nights in Jun 2024

10/10 Excellent

MASAMI

Good
Stayed 2 nights in Aug 2024

2/10 Terrible

avihu

Liked: Amenities
Disliked: Staff & service
The service at the reception was bad and the hotel staff just want your money
Stayed 2 nights in Sep 2024

8/10 Good

John

Nice hotel.
Nice hotel. Friendly staff. Dining room at breakfast busy and noisy.
Stayed 1 night in Mar 2023

8/10 Good

Søren

A pleasant stay in Hamburg
Very nice stay. Walking distance to the town center. Great breakfast. Understaffed reception.
Stayed 2 nights in Dec 2022

10/10 Excellent

Stephen

Staff all friendly, welcoming and helpful. Room and hotel in general was very clean. Short (20min) walk to Hauptbahnhof through St George or 30 mins along the Alster Lake and Binnenalster towards Rathaus.
Stayed 4 nights in May 2023

10/10 Excellent

Verified traveller

Lovely
We had a wonderful stay at the hotel. Everyone in the hotel team was friendly and helpful. The rooms were lovely. The breakfast had plenty of variety, was well stocked and tasty. We would definitely go again.
Stayed 3 nights in Feb 2023

6/10 Okay

Sune

A run-of-the-mill standard 4-star hotel.
Fairly small rooms but nothing to complain about. Good breakfast.
Stayed 1 night in Feb 2023

8/10 Good

Melissa

They helped us with our inconveniences of getting there late
Stayed 4 nights in Jan 2024

6/10 Okay

Dorothea

Liked: Staff & service
Dddd
Stayed 4 nights in Nov 2023

8/10 Good

Rajiv Bhalchandra

Probably needs some modernisation
Stayed 3 nights in Apr 2023

10/10 Excellent

Daniel

Nett :)
Stayed 4 nights in Jul 2023

8/10 Good

HERMANN VON DER

OK
Stayed 3 nights in Jun 2023

General property information

Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Address
Graumannsweg 10, Hamburg, HH
Location
Hamburg