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Hotel Helgoland

3.0 star property
Hotel with a 24-hour front desk, near Hagenbeck Zoo
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Helgoland

Bar (on property)
Restaurant
Restaurant
Exterior
Single Room

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Parking available
  • Laundry
  • Housekeeping
The price is AU$214
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Individually decorated
Heating
LED TV
Hypo-allergenic bedding
Premium bedding
Fan
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Separate sitting area
Soundproofed
Individually decorated
Heating
LED TV
Hypo-allergenic bedding
Premium bedding
Fan
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Separate sitting area
Soundproofed
Individually decorated
Heating
LED TV
Hypo-allergenic bedding
Premium bedding
Fan
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Room, 2 Single Beds

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Parking available
Business services
Housekeeping
Soundproof rooms
7.6 out of 10, Good, (15)
The price is AU$130
includes taxes & fees
15 Dec - 16 Dec
Ibis Budget Hamburg Altona
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About the area

Map
Kieler Strasse 173-177, Hamburg, HH, 22525

What's nearby

  • Hagenbeck Zoo - 4 min drive - 2.9 km
  • Volksparkstadion - 6 min drive - 4.8 km
  • Barclays Arena - 7 min drive - 4.7 km
  • Fish Market - 8 min drive - 5.2 km
  • Hamburg City Hall - 9 min drive - 6.2 km

Getting around

  • Tiedemannstraße Bus stop - 7 min walk
  • Lutterothstrasse U-Bahn - 12 min walk
  • Hamburg Airport (HAM) - 21 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Cafe May - ‬6 min walk
  • ‪Dos Amigos - ‬7 min walk
  • ‪Due Baristi - ‬6 min walk

About this property

Hotel Helgoland

Hotel near Hagenbeck Zoo
Located close to Volksparkstadion and Barclays Arena, Hotel Helgoland provides a library, dry cleaning/laundry services and a bar. In addition to conference space, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • Express check-in, tour/ticket information and concierge services
  • A front desk safe, a banquet hall and luggage storage
Room features
All 110 individually decorated rooms offer comforts such as premium bedding and separate sitting areas, in addition to amenities such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Heating and fans
  • Hypo-allergenic bedding and Select Comfort beds
  • Bathrooms with baths or showers and hairdryers
  • LED TVs with satellite channels
  • Separate sitting areas, daily housekeeping and desks

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 10 per night)

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: EUR 17 for adults and EUR 17 for children
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,615 square feet of conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1983
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Fan
  • Heating
  • Individual decor
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 26.0 per night.
Cots (infant beds) are available for EUR 20 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 17 for children
  • Self-parking fee: EUR 10 per night
  • Crib (infant bed) fee: EUR 20 per night
  • Rollaway bed fee: EUR 26.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Helgoland Hamburg
Helgoland Hotel
Hotel Helgoland
Hotel Helgoland Hamburg
Hotel Helgoland Hotel
Hotel Helgoland Hamburg
Hotel Helgoland Hotel Hamburg

Frequently asked questions

Is Hotel Helgoland pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Helgoland?

As of 1 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Helgoland on 2 Dec 2024 start from AU$194.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Helgoland?

Self-parking is available for EUR 10 per night.

What time is check-in at Hotel Helgoland?

Check-in start time: 1:00 PM; check-in end time: midnight.

What time is check-out at Hotel Helgoland?

Checkout is at noon.

Where is Hotel Helgoland located?

Located in Eimsbuettel, this hotel is within 3 mi (5 km) of Hagenbeck Zoo, Trabrennbahn Hamburg Bahrenfeld and Volksparkstadion. Barclays Arena and Fish Market are also within 3 mi (5 km). Tiedemannstraße Bus stop is 7 minutes by foot and Langenfelde Station is 9 minutes.

Hotel Helgoland Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 20 out of 137 reviews" "
Rating 8 - Good. 69 out of 137 reviews" "
Rating 6 - Okay. 38 out of 137 reviews" "
Rating 4 - Poor. 9 out of 137 reviews" "
Rating 2 - Terrible. 1 out of 137 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aakash

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property to stay in. Gives the antique feel but clean. There is no body cream so bring your own.
Stayed 6 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2024

10/10 Excellent

Kendra, Verona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for access to public transportation to explore Hamburg
Stayed 1 night in Apr 2022

10/10 Excellent

EDDA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good service from staff but room was very hot despite cool weather outside and traffic was loud when windows were opened. Also the WiFi was terrible.
Stayed 1 night in Oct 2018

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, room comfort
Good Hotel
View is amazing over breakfast. Rooms as typical if area. Very Germanic in style. It needs a refurbishment but still OK.
Stayed 1 night in Jul 2017

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Remote hotel catering for bus tour groups
I don't know whether there was an event on but my visit to Hamburg seemed to coincide with lots of hotels being full or being eye-wateringly expensive. I opted for this one as the most reasonable of what was left, even then I feel it was not great value. If you can find it, it's a good 10-15 mins walk from the nearest s-bahn station on a busy road, quite a way North of the centre. The building wasn't especially dated as other revues have said, the rooms average and the staff were friendly. As I didn't arrive until 11pm I was very grateful they were still open.
Stayed 2 nights in Jun 2017

8/10 Good

Jaroslav

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In a bit of a soulless part of Hamburg but everything was ok. Staff were friendly and all the facilities were fine.

6/10 Okay

Verified traveller

Liked: Cleanliness
Satisfactory for a short stay.
Pleasant staff. Satisfactory for a short stay. Would stay again.

8/10 Good

bjam, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean & comfortable
but not so close to a train station, fine if you want to take the time to get to know the bus routes.

8/10 Good

Marco V., Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience overall;
It was a good experience overall. Nice room, professional staff, I got good info on how to reach nearby stations etc. I would come back.

6/10 Okay

Jaho, Florida

Liked: Cleanliness, staff & service, room comfort
Just a one night stay before getting on a flight. Room and shower ok, food in Restaurant good. Looks a bit run down but for one night ok..

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Friendly staff, nice breakfast. The hotel is in a fairly quiet suburb with not much nearby but the hotel restaurant is fine. About 10 mins walk from an S-bahn station. Free wifi.

4/10 Poor

BENJAMIN, Brecht

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Lea-Johanna

Liked: Cleanliness, staff & service
Nettes Personal, saubere große Zimmer. Meiner Meinung nach hat eine Klimaanlage gefehlt, da die Zimmer sich sehr schnell aufheizen.
Stayed 2 nights in Jul 2024

6/10 Okay

Dustin

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helppo
Kätevä
Stayed 1 night in May 2024

10/10 Excellent

Bodo

Stayed 2 nights in Apr 2024

6/10 Okay

Dirk

Liked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

Anders

Stayed 1 night in Sep 2023

8/10 Good

Dirk

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023