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ibis Hamburg City

3.0 star property
Eco-certified Hamburg hotel in Hamburg-Mitte with a 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for ibis Hamburg City

Terrace/patio
Room, 1 Double Bed (New Sleep Easy Concept)
Regional cuisine
Business centre
Eco-friendly toiletries, hair dryer, towels

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
The price is AU$155
includes taxes & fees
24 Nov - 25 Nov
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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 Double Bed (New Sleep Easy Concept)

Room, 1 Double Bed (New Sleep Easy Concept)

Room, 1 Double Bed (New Sleep Easy Concept)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
Eco-friendly toiletries
Hairdryer
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
Prize by Radisson, Hamburg City
Pet-friendly
Free WiFi
Restaurant
Air conditioning
8.2 out of 10, Very good, (674)
The price is AU$113
includes taxes & fees
24 Nov - 25 Nov
Prize by Radisson, Hamburg City

About the area

Map
Amsinckstr. 3, Hamburg, HH, 20097

What's nearby

  • Moenckebergstrasse - 8 min walk
  • Mehr!-Theater am Großmarkt - 16 min walk
  • Hamburg City Hall - 17 min walk
  • Elbe Philharmonic Hall - 3 min drive
  • St. Michaelis Church - 3 min drive

Getting around

  • Steinstrasse U-Bahn - 3 min walk
  • Hamburg Central Station - 9 min walk
  • Hamburg Airport (HAM) - 30 min drive

Restaurants

  • ‪Köz Ocakbaşı - Barbecue House - ‬9 min walk
  • ‪Ocakbasi Grill House - ‬9 min walk
  • ‪Restaurant Teheran - ‬9 min walk
  • ‪Café Irma - ‬7 min walk
  • ‪Oberhafenkantine - ‬9 min walk

About this property

ibis Hamburg City

Eco-certified hotel near Moenckebergstrasse
Located close to Mehr!-Theater am Großmarkt and Hamburg City Hall, ibis Hamburg City provides a terrace, a shopping centre on-site and a garden. The on-site restaurant offers dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Additional perks include:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A lift, a 24-hour front desk and a front desk safe
  • A vegetable garden and smoke-free property
  • Guest reviews give good marks for the helpful staff
Room features
All 252 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • Daily housekeeping and phones

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 18 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (90 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (95 centimetre high)
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 16 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19.00 for adults and from EUR 9.50 for children
  • Self-parking fee: EUR 18 per night
  • Pet fee: EUR 16 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ibis Hamburg City
Ibis Hotel Hamburg City
Accor Hamburg Alster
Ibis Hamburg Alster Hotel Hamburg
ibis Hamburg City Hotel
ibis Hamburg City Hotel
ibis Hamburg City Hamburg
ibis Hamburg City Hotel Hamburg

Frequently asked questions

Is ibis Hamburg City pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 16 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at ibis Hamburg City?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at ibis Hamburg City on 24 Nov 2024 start from AU$154.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis Hamburg City?

Self-parking is available for EUR 18 per night.

What time is check-in at ibis Hamburg City?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at ibis Hamburg City?

Checkout is at noon.

Where is ibis Hamburg City located?

Located in Hamburg-Mitte, this eco-certified hotel is within 1 mi (2 km) of Moenckebergstrasse, Mehr!-Theater am Großmarkt and Hamburg City Hall. St. Michaelis Church and Elbe Philharmonic Hall are also within 2 mi (3 km). Steinstrasse U-Bahn is only a 3-minute walk and Steinstraße Station is 5 minutes.

ibis Hamburg City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 292 out of 928 reviews" "
Rating 8 - Good. 500 out of 928 reviews" "
Rating 6 - Okay. 112 out of 928 reviews" "
Rating 4 - Poor. 14 out of 928 reviews" "
Rating 2 - Terrible. 10 out of 928 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Cynthia

Travelled with family
Overall, this is an average hotel. However, they need to upgrade their beds. We woke up with stiff, sore backs and bodies from the uncomfortable beds.
Stayed 3 nights in Jul 2024

8/10 Good

Horst

Liked: Cleanliness, staff & service, property conditions & facilities
It would be excellent if the hotel had an chatle between airport and station.
Stayed 1 night in Jul 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is great, very good location and breakfast.
Stayed 2 nights in Jul 2024

10/10 Excellent

Neil

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Vincent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern hotel within walking distance of the main train station and a short walk to the old section and Hafen City on the water.
Stayed 1 night in Mar 2024

8/10 Good

Katherine

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

Neil

Liked: Staff & service, room comfort
For 3 star was very basic with mice thrown in free
Although it was January and cold outside the room was far too hot even with the window open....then the traffic noise is immensely loud! Air con turned low didnt work either. Only one pillow for each person and no extras in the room so had to ask. No tea / coffee facilities in the room like basic UK hotels always provide. Wasn't great to see mice running between the restaurant area and lobby either at least two on two different occasions, took a video and told reception but they didn't seem that interested. Wont let me upload photos on here.
Stayed 3 nights in Jan 2024

6/10 Okay

Alhassan

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Alan

Stayed 3 nights in Aug 2023

4/10 Poor

Jason

Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Was expecting best quality for the price . No coffee or refri on the room. No good info about tourism on the living room. No recognizing hotels.com gold status etc
Stayed 3 nights in Jul 2023

4/10 Poor

Siavash

Disliked: Staff & service, property conditions & facilities, room comfort
Too cheap to be good
- The room did not have a proper bed, it was a hard thin layer that looked more like a blanket. - The staff does not speak English well and have a very bad attitude towards the foreigners, specially from the US - It is overcrowded and small as a lot of people travel on budget. - The location is a bit odd as you have to pass under a bridge or take your luggages up and down the stairs for shortcut - There were a lot of construction and new development around that wasn't open and made this place look like a ghetto
Stayed 2 nights in Jul 2023

8/10 Good

Trinidad

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice, modern and clean. It was too bad that you couldn’t get anything at the cafe after breakfast was finished.
Stayed 3 nights in Jun 2023

8/10 Good

Myriam

Stayed 1 night in May 2023

8/10 Good

Annabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

6/10 Okay

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst pillow ever experienced in a hotel in 30 years.
Stayed 2 nights in Mar 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Noha

Travelled with group
Disliked: Room comfort
Overall is ok yet air conditioning was too loud that I didn’t manage sleeping all night
Stayed 2 nights in Aug 2022

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel was difficult to find from the train station at first, but I learned my way. The location is good. The mattress was the worst of any of my 5 hotels in Germany. It was quite thin, more like a futon over a base. My back ached each morning. I did not like this.
Stayed 2 nights in May 2022

8/10 Good

Henry

Liked: Cleanliness
Stayed 4 nights in Mar 2022

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll definitely stay here again.
This is a great hotel. It is in a great location in center city near the train station. Everyone was very polite and helpful.
Stayed 3 nights in Dec 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
WiFi didn't work, unless in the bathroom. Breakfast basic, decent. Good hotel for a short stay.
Stayed 4 nights in Nov 2021