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NH Collection Hamburg City

4.0 star property
Pet-friendly hotel connected to the convention centre in Hamburg with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Collection Hamburg City

Exterior
Terrace/patio
Lobby
Exterior
Pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Gym
    Gym
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
The price is AU$168
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Extra Bed 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Suite (Extra Bed 2 adults + 1 child)

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for Suite (Extra Bed 3 adults)

Premium bedding, minibar, in-room safe, desk

Suite (Extra Bed 3 adults)

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

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The price is AU$232
includes taxes & fees
1 Dec - 2 Dec
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About the area

Map
Feldstr. 53-58, Hamburg, HH, 20357

What's nearby

  • Hamburger Dom - 1 min walk - 0.2 km
  • Hamburg Messe and Congress - 9 min walk - 0.8 km
  • Reeperbahn - 11 min walk - 1.0 km
  • Miniatur Wunderland - 3 min drive - 2.6 km
  • Elbe Philharmonic Hall - 4 min drive - 2.7 km

Getting around

  • Messehallen U-Bahn - 4 min walk
  • Michaeliskirche Hamburg Station - 15 min walk
  • Hamburg Airport (HAM) - 28 min drive

Restaurants

  • ‪September - ‬1 min walk
  • ‪Das Peace - ‬4 min walk
  • ‪Dulf’s Burger - ‬2 min walk
  • ‪Xeom - ‬5 min walk
  • ‪Marend - ‬4 min walk

About this property

NH Collection Hamburg City

Upscale hotel near Reeperbahn
You can look forward to a rooftop terrace, a garden and dry cleaning/laundry services at NH Collection Hamburg City. Take some time to relax at the on-site spa. The on-site restaurant offers light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Other perks include:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • Express check-out, express check-in and a 24-hour front desk
  • A water dispenser, smoke-free property and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 129 rooms boast comforts, such as premium bedding and pillow menus, in addition to perks, such as air conditioning and dressing gowns.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • HDTVs with premium channels
  • Eco-friendly cleaning products, electric kettles and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1995
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 kg per pet)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Self-parking fee: EUR 20 per day
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 35 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hamburg NH
Nh Hamburg Altona Hotel Hamburg
Nh Hotel Hamburg
Nh Hotels Hamburg
NH Collection Hamburg City Hotel
NH Collection Hamburg City
Nh Hamburg-City Hotel Hamburg
NH Collection Hamburg City Hotel
NH Collection Hamburg City Hamburg
NH Collection Hamburg City Hotel Hamburg

Frequently asked questions

Is NH Collection Hamburg City pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of EUR 35 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Collection Hamburg City?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at NH Collection Hamburg City on 15 Dec 2024 start from AU$167.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at NH Collection Hamburg City?

Self-parking is available for EUR 20 per day.

What time is check-in at NH Collection Hamburg City?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at NH Collection Hamburg City?

Checkout is at noon. Late checkout is available for EUR 35 (subject to availability).

Where is NH Collection Hamburg City located?

Located in Hamburg-Mitte, this spa hotel is within a 15-minute walk of Hamburger Dom and Reeperbahn. Miniatur Wunderland and Elbe Philharmonic Hall are also within 2 miles (3 km). Messehallen U-Bahn and Feldstrasse U-Bahn are within a 5-minute walk.

NH Collection Hamburg City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 582 out of 1000 reviews" "
Rating 8 - Good. 333 out of 1000 reviews" "
Rating 6 - Okay. 62 out of 1000 reviews" "
Rating 4 - Poor. 17 out of 1000 reviews" "
Rating 2 - Terrible. 6 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alastair

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very comfortable, well maintained and perfect for what I wanted. It is opposite the "DOM" amusement park which was in operation when I was there. It did not disturb me at all and I guess if you like that type of thing this is a very good location to be at. The hotel provides a great breakfast but at a price - 26euro. It does not serve evening meals so you need to buy in or go out. You are well served if you choose to go out locally but Hamburg has a lot of cool places to go in the city centre. Access to the city centre is a 30 minute stroll of 6 minutes on the UBhan. I can recommend the DB app if you want easy access to tickets and directions etc. I would stay here again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Wilson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is near a street of diverse food options!
Stayed 1 night in Sep 2024

10/10 Excellent

Wilson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s opposite Hamburg bunker and next to the Hamburg messe. While not near the city centre but walking and jogable distance. I enjoyed my stay.
Stayed 4 nights in Sep 2024

6/10 Okay

Isabel

Travelled with family
Liked: Staff & service, amenities
The location was good but the area was busy and noisy.
Stayed 3 nights in Sep 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, remarkable breakfast, nice amenities
Stayed 3 nights in Jul 2024

10/10 Excellent

Logan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The USP for this hotel is the room space, it is like an apartment inside with well maintained stylish furnishings. The room has great amenities and is good value for money. I make a point of staying here whenever I visit Hamburg, its that good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Hamburg. Loved it
Stayed 1 night in Jun 2024

10/10 Excellent

Sebastien

Stayed 2 nights in May 2024

10/10 Excellent

Katy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed here for the Hamburg Marathon. The hotel is a short walk from the start / finish area, close to public transport, and many good restaurants nearby. The staff were friendly and helpful. The room was immaculately cleaned daily, and our room was very quiet and comfortable. We look forward to staying with you again soon.
Stayed 4 nights in Apr 2024

10/10 Excellent

Casper

Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Timothy

Travelled with partner
Liked: Cleanliness, staff & service
I'll start off by saying, the staff here are fantastic. But cons, then pros. 1. Early check in. When I booked, I enquired about whether I could check in an hour or so earlier. They told me that I can come and ask, but if my room wasn't ready, I could drop off my bags. When I arrived, I was told "Your room is available, but we won't give you early check in unless you sign up to our Rewards program". Being accosted into signing up was an extremely uncomfortable experience. 2. Why am I paying extra for better WiFi? This is, supposedly, a 4 star hotel. If I am paying 175€ a night, I do not, at all, expect to have to PAY MORE for fast WiFi. 3. The Mini Bar prices are insane. Yes, I get it's a convenience thing. But 4€ for a bottle of beer that is 0.80€ in a store is extortionate. 4. The bar selection could use a rethink. A very very basic selection. 5. This is, as I said, supposedly a 4 star hotel. I would argue it's a 3 star. It is certainly overpriced for what it is. Pros: 1. The suites are awesome. Very big, and having multiple spaces is so nice. (But the bathroom has enough space for a bath too) 2. The staff always say hello and are awesome. They even gave me plasters for my feet when my shoes caused issues. 3. The location is close enough to Reeperbahn where you can walk to it or take a 5 minute Uber. But it's far enough away where you dont get thousands of drunk people stumbling around. Overall, returning is questionable.
Stayed 2 nights in Aug 2023

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay with family
Stayed 1 night in Jul 2023

8/10 Good

Elizabeth

Stayed 2 nights in Jul 2023

10/10 Excellent

Kemal

Liked: Cleanliness, property conditions & facilities
-
Stayed 1 night in Jun 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and service. The hotel is located in walking distance from downtown Hamburg.

10/10 Excellent

Garrett

Stayed 5 nights in Jun 2023

8/10 Good

Tahera

Business traveller
Liked: Amenities, property conditions & facilities
It is good.
Stayed 7 nights in Apr 2023

8/10 Good

Jai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proactive staff
On the first day, there were no vegetarian options available at breakfast. However, staff were proactive and asked us for a list of possible products we would like. The vegetarian options were available for the remaining 3 days of our stay.
Stayed 4 nights in Aug 2022

10/10 Excellent

Parichard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room size, great amenities, very good staff. However, Aircondition was not working well enough. We also suggest to give a cloth washing machines and dryer facilities for guests usage.
Stayed 7 nights in Aug 2022

10/10 Excellent

Yoav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Osman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great customer service. Staff is very polite and helpful
Stayed 2 nights in Aug 2022