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SIDE, a Member of Design Hotels

5.0 star property
Luxury hotel with full-service spa and fitness centre

Photo gallery for SIDE, a Member of Design Hotels

Terrace/patio
Lobby
Premium bedding, minibar, in-room safe, individually decorated
Front of property
122-cm Smart TV with digital channels, TV, computer monitors

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Pet-friendly
  • Parking available
  • Laundry
The current price is AU$335
includes taxes & fees
3 Aug - 4 Aug

Room options

View all photos for Superior Room

Superior Room

Superior Room

9.6 out of 10
Exceptional
(27 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room

Premium bedding, minibar, in-room safe, individually decorated

Executive Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (S)

Premium bedding, minibar, in-room safe, individually decorated

Suite (S)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2018
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Drehbahn 49, Hamburg, HH, 20354

What's nearby

  • Hamburg City Hall - 10 min walk - 0.9 km
  • Moenckebergstrasse - 11 min walk - 1.0 km
  • Miniatur Wunderland - 18 min walk - 1.6 km
  • Elbe Philharmonic Hall - 3 min drive - 2.0 km
  • St. Pauli Piers - 3 min drive - 2.0 km

Getting around

  • Gaensemarkt U-Bahn - 2 min walk
  • Hamburg Dammtor Station - 7 min walk
  • Hamburg Airport (HAM) - 28 min drive

Restaurants

  • ‪Vapiano - ‬4 min walk
  • ‪L'Osteria - ‬2 min walk
  • ‪Jim Block - ‬1 min walk
  • ‪Espresso House - ‬3 min walk
  • ‪Meyer Lansky's - ‬3 min walk

About this property

SIDE, a Member of Design Hotels

Luxury family-friendly hotel near Hamburg State Opera
Located close to Neuer Wall and Hamburg City Hall, SIDE, a Member of Design Hotels provides a rooftop terrace, an art gallery on-site and a shopping centre on-site. Treat yourself to reflexology, a massage or a facial at SIDE Spa, the on-site spa. The on-site restaurant, meatery restaurant, features international cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.
Other perks include:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge) and bike hire
  • Valet parking (surcharge), babysitting (surcharge) and a banquet hall
  • A computer station, a reception hall and smoke-free property
Room features
All 178 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces.
More amenities include:
  • Baby baths, children's slippers and childcare services
  • Bathrooms with designer toiletries and children's dressing gowns
  • 122-cm Smart TVs with premium channels
  • Wardrobes/cupboards, LED light bulbs and heating

Languages

English, French, German, Italian, Spanish

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Interior

Fraser Suites Hamburg

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 889 reviews
The price is AU$255
includes taxes & fees
10 Aug - 11 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (EUR 40 per night)
  • Secured, covered valet parking on site (EUR 40 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 42 for adults and EUR 21 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Botanist Bar
  • meatery restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Baby bath
  • In-room babysitting
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2,519 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in stairways (90 centimetre high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 122-cm smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Bulk dispensers for toiletries
  • Computer monitor
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 15 days prior to check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Tourism fee: EUR 5 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 42 for adults and from EUR 21 for children
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 5)
  • Self-parking fee: EUR 40 per night
  • Valet parking fee: EUR 40 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Children under 14 years old are not allowed in the spa without adult supervision

National rating

This hotel is rated 5 stars.

Property is also known as

SIDE Hamburg
SIDE Hotel Hamburg
SIDE Design Hotel Hamburg
SIDE Design Hotel
SIDE Design Hamburg
SIDE Design
SIDE Design Hotel Hamburg
Side, Of Design Hotels Hamburg
SIDE a Member of Design Hotels
SIDE, a Member of Design Hotels Hotel
SIDE, a Member of Design Hotels Hamburg
SIDE, a Member of Design Hotels Hotel Hamburg

Frequently asked questions

Does SIDE, a Member of Design Hotels have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 11:00 PM.

How much does it cost to stay at SIDE, a Member of Design Hotels?

As of 13 July 2025, prices found for a 1-night stay for 2 adults at SIDE, a Member of Design Hotels on 3 Aug 2025 start from AU$317.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SIDE, a Member of Design Hotels pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking at SIDE, a Member of Design Hotels?

Self-parking is available for EUR 40 per night. Valet parking is available for EUR 40 per night.

What time is check-in at SIDE, a Member of Design Hotels?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at SIDE, a Member of Design Hotels?

Checkout is at noon.

Does SIDE, a Member of Design Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 75 per vehicle applies.

Where is SIDE, a Member of Design Hotels located?

This family-friendly Hamburg hotel is located in the business district, within a 10-minute walk of Hamburg State Opera and Neuer Wall. Hamburg City Hall and Moenckebergstrasse are also within 15 minutes. Gaensemarkt U-Bahn and Stephansplatz U-Bahn are within a 5-minute walk.

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SIDE, a Member of Design Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 410 out of 625 reviews
Rating 8 - Good. 158 out of 625 reviews
Rating 6 - Okay. 46 out of 625 reviews
Rating 4 - Poor. 6 out of 625 reviews
Rating 2 - Terrible. 5 out of 625 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
very nice hotel ideal for the Staasoper
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in a central location. Big room but the washroom was a bit oddly designed.
Stayed 3 nights in Jun 2025

6/10 Okay

Ilanah

Liked: Cleanliness, property conditions & facilities
Nice hotel, very nice spa. My phone didn’t work in my room and my tub would not drain. It was complicated to figure out how to turn off the lights while keeping the electricity on. I would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Property conditions & facilities, room comfort

Great Family Stay

Excellent experience-room, service, cleanliness, pool, breakfast location - close to parks, lake & 12 min walk to centre of town action - will definitely return
Stayed 5 nights in May 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the front desk were very friendly and helpful. The hotel and the amenities were up to standards for the price. However, they made some shortcuts when tidying up the room so I have to knock them for that particular service. Other than that, stay was good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, the staff is very friendly and helpful.
Stayed 3 nights in Sep 2022

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable rooms. Staff is very helpful
Stayed 5 nights in Sep 2022

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with excellent location

Great location ! Staff really good. Cocktails in the bar amazing!
Stayed 2 nights in Nov 2023

8/10 Good

Adesoye

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed 4 times before will stsy again
Stayed 2 nights in Mar 2023

10/10 Excellent

Ayhan

Liked: Cleanliness, property conditions & facilities, room comfort

Stay in the heart of Hamburg

Very nice hotel with nice staff! Breakfast was great and the restaurant is out of this world (specially the fille steak). Had some technical problems with the room door, but apart from that, it is a hotel I'd recommend!
Stayed 2 nights in Mar 2023

10/10 Excellent

Dan

Perfect
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, highly recommended and a great location to everything you want to see in Hamburg. Room was clean and well presented. Staff were very friendly and accommodating the moment we walked through the doors. Lovely pool and gym amenities. If you have a late flight they will let you stay an hour 3-6 hours for a fee but it's worth it if you don't want to carry your bags everywhere. Thanks for a great stay!
Stayed 3 nights in Jul 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
It’s difficult to find the first time you drive to It.
Stayed 1 night in Sep 2023

10/10 Excellent

Adesoye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff very relaxed and professional. 3rd time staying in the property. Mixed clientele from business people, families with young children and on my last night what appeared to be US rap star with full entourage. All well catered for
Stayed 2 nights in Oct 2022

6/10 Okay

Gertrud Julie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Extremely outdated and expensive.

The interior is simply outdated, it is not a pretty hotel at all. The price level at the hotel is way too high in comparison to other hotels they want to compare themselves to. The spa area is the most outdated part. Do not pick this hotel because of the spa.
Stayed 2 nights in Apr 2024

6/10 Okay

Henrik

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Good hotel - service is terrible

The hotel is great, service is terrible. We travelled with two friends - stayed Friday-Sunday. Saturday morning, we could not get a breakfast table for 4 persons, 2 tables were "free" but reserved, we were told quite harsh. Saturday evening, we booked a table for 4 persons in the reception - for Sunday morning no problem. Then Sunday morning, the same waiter (Yara), told us is was not possible to reserve tables for breakfast, so she refused to seat us at a 4 person table. We really felt not-welcome - it was unpleasant. I reccomend the hotel, but find your breakfast somewhere else.
Stayed 2 nights in Sep 2023

8/10 Good

Richard

Stayed 2 nights in Jun 2025

8/10 Good

AJ

Liked: Cleanliness, staff & service, amenities
The hotel staff was fantastic! Especially the team in the restaurant. I was not very happy with the curtains/blinds in the room. Did not block out enough light, Which made it quite difficult to sleep after 5 am. Sleeping in was not an option. The hotels AC system was also down while I was there, which did not help my sleeping situation. Overall, hotel is nice. Location is amazing. The hotel team was the real highlight.
Stayed 4 nights in May 2025

8/10 Good

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Hotel und Lage sind super. Leider war allerdings die Klimaanlage ausgefallen in beiden Zimmern. Das eine Zimmer konnte nicht mal übers Fenster wirklich belüftet werden. 26 Grad im Zimmer in einem 5 Sterne Hotel ohne Angebot einer Entschädigung war nicht so toll. Auch war einer der 2 Fahrstühle außer Betrieb. Das führte zu langen Wartezeiten am Fahrstuhl. Im 6. Stock mit gehbehindertem Kind leider auch nicht so toll.
Stayed 2 nights in May 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Overal great experience
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Søren

Liked: Cleanliness, staff & service

Ikke helt som vanligt 😔

Super fin og god indtjekning, hvor vi desværre fik værelse 716. Det betød ikke dækkende mørklægningsgardin, samt fest på tagterrasse lørdag nat, hvor vores værelse lige under. Det er vel 10. gang på SIDE og har altid været ovenud tilfreds, men lidt laissez faire denne gang desværre 😔.
Stayed 2 nights in Apr 2025

10/10 Excellent

Anette

Stayed 2 nights in Feb 2025

8/10 Good

Christof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025