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Waterfront Hotel Downtown Burlington

3.0 star property
Eco-certified hotel with 24-hour fitness centre and 24-hour business centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Waterfront Hotel Downtown Burlington

Lake view
Lunch and dinner served
View from property
Superior Room, 2 Queen Beds (Park View)
Fireplace

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Room service
  • Bar
  • Pet-friendly
The price is AU$172
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Pool
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Free WiFi
9.4 out of 10, Exceptional, (635)
The price is AU$186
includes taxes & fees
22 Dec - 23 Dec
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About the area

Map
2020 Lakeshore Road, Burlington, ON, L7R4G8

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk - 0.1 km
  • Burlington City Hall - 3 min walk - 0.3 km
  • Burlington Art Centre - 7 min walk - 0.6 km
  • FirstOntario Centre - 14 min drive - 15.9 km
  • Hamilton Convention Centre - 14 min drive - 16.7 km

Getting around

  • Burlington Station - 7 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 39 min drive

Restaurants

  • ‪Pepperwood Bistro - ‬1 min walk
  • ‪The Poacher - ‬5 min walk
  • ‪Pizzaiolo - ‬1 min walk
  • ‪I Love Gelato - ‬1 min walk
  • ‪Dickens Pub - ‬3 min walk

About this property

Waterfront Hotel Downtown Burlington

Eco-certified hotel near Lake Ontario
At Waterfront Hotel Downtown Burlington, you can look forward to laundry facilities, a fireplace in reception and a bar. The on-site restaurant, The Port House Social Bar, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business centre.
You'll also enjoy perks such as:
  • An indoor pool
  • Self-parking (surcharge), a front desk safe and ATM/banking services
  • Multilingual staff, a 24-hour front desk and luggage storage
  • A computer station, a lift and meeting rooms
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 129 rooms boast comforts such as air conditioning, in addition to amenities such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and hairdryers
  • Flat-screen TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Croatian, English, Hindi, Portuguese, Romanian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self-parking fee: CAD 15.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Frequently asked questions

Does Waterfront Hotel Downtown Burlington have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Waterfront Hotel Downtown Burlington?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Waterfront Hotel Downtown Burlington on 22 Dec 2024 start from AU$171.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Waterfront Hotel Downtown Burlington pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Waterfront Hotel Downtown Burlington?

Self-parking is available for CAD 15.00 per day.

What time is check-in at Waterfront Hotel Downtown Burlington?

Check-in begins at 3:00 PM.

What time is check-out at Waterfront Hotel Downtown Burlington?

Checkout is at 11:00 AM.

Where is Waterfront Hotel Downtown Burlington located?

Situated in Burlington, this eco-certified hotel is within a 5-minute walk of Spencer Smith Lakefront Park and Lake Ontario. Burlington City Hall and Burlington Art Centre are also within 10 minutes.

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1076 out of 2047 reviews" "
Rating 8 - Good. 523 out of 2047 reviews" "
Rating 6 - Okay. 244 out of 2047 reviews" "
Rating 4 - Poor. 100 out of 2047 reviews" "
Rating 2 - Terrible. 104 out of 2047 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jason

Seems it’s on its way out as the TV was antenna only. I was there in the off season but bathroom fans and such were old and in need of update or repair.
Stayed 1 night in Dec 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and friendly staff.
Stayed 2 nights in Nov 2024

6/10 Okay

Kathy

Business traveller
Liked: Cleanliness, staff & service, amenities
Great views and friendly staff. Not so great: Inconsistent messaging re: check out time and lumpy beds and tv without a tv guide.
Stayed 1 night in Nov 2024

2/10 Terrible

Jean Luc

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hotel is dated, there are no darkening blinds for the windows. I was kept up till 2am due to the loud music from the bar attached to the hotel. Had to park offsite and pay double parking costs due to the hotel parking area being overtaken by the public. My worst hotel experience ever, at least there were no bed bug.
Stayed 1 night in Nov 2024

10/10 Excellent

Mikyla

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Andre

Business traveller
Liked: Cleanliness, staff & service, amenities
Great place to stay downtown Burlington. Close to everything.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought this hotel was lovely. It is older, but has been tastefully renovated throughout the years. The staff is professional and polite and the manager went out of her way to make us feel welcome. The included breakfast was a bonus! The location is great but the only downside is that parking was a challenge to find at times. Overall a great stay!
Stayed 2 nights in Sep 2024

8/10 Good

Romeo

Liked: Cleanliness, staff & service, property conditions & facilities
TV signal resolution very low.
Stayed 3 nights in Nov 2024

8/10 Good

Natalie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant attached to facility. Clean rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location
Stayed 1 night in Nov 2024

8/10 Good

Wade

Liked: Cleanliness, staff & service
Very easy to check in, park Per friendly and a great walk along the lakefront in the seasonal lights
Stayed 1 night in Nov 2024

6/10 Okay

Jordan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room didn’t have curtains. Second room is in need of a deep clean. Gym facility is in pathetic shape and the flooring on the lowest floor have obviously been damaged by water but it doesn’t appear to be under repair or any plans to repair.
Stayed 1 night in Nov 2024

4/10 Poor

Andrew

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Didn't enjoy the bloodstain on my blanket or the pills I found in my room but otherwise satisfactory stay
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room beautiful area on the boardwalk to wak, lots of places to eat across the street and some a few min walk.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alicia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the area was ideal. Set in the heart of downtown, nearly everything was within walking distance, and the train station was less than a ten minute drive away. The path along the water was a huge selling feature for us. We enjoyed a daytime walk to the park with our youngest, and an evening romantic stroll as well. Breakfast was free and included. Parking was additional at $15/day which we didn't realize, but not a huge deal. Would go back again.
Stayed 2 nights in Nov 2024

8/10 Good

Nathan

Stayed 1 night in Oct 2024

6/10 Okay

Colleen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was a great location. Parking should be included.
Stayed 1 night in Nov 2024

10/10 Excellent

Sairaga

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 2 nights in Nov 2024

6/10 Okay

Devika

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Joanne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

William

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
They refused to clean our room on Sunday because it was Thanksgiving weekend. We had to take our dirty towels out and ask the front desk to bring clean ones. We only received two bath towels. No hand towels or face clothes. We very disappointed when we saw cleaning staff on our floor later that day
Stayed 2 nights in Oct 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to everything we wanted to do. Staff so friendly and helpful. Room was beautiful.
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property itself was fantastic. Staff was fantastic. Room was great. What wasn’t fun was music blasting from the attached night club all night long.
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to stay near Toronto. The GO train station is close by. Staff were very friendly. Town was cute with lots of shops/restaurants/bakeries to walk to. Views of Lake Ontario were beautiful.
Stayed 2 nights in Nov 2024

8/10 Good

Thomas, Fergus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Lots of options for dining.
Stayed 1 night in Nov 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0