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Hangzhou Hua Chen International hotel

4.0 star property
Escape to serenity by West Lake. Begin each day at one of our restaurants and unwind in our cozy library.

Photo gallery for Hangzhou Hua Chen International hotel

Premium bedding, down duvets, free minibar items, in-room safe
Hua Chen Theme Room | View from room
Premium bedding, down duvets, free minibar items, in-room safe
Front of property
LCD TV, computer, pay films
Hangzhou Hua Chen International hotel offers a tranquil retreat near West Lake, with two on-site restaurants and a coffee shop to start your day. Unwind in the library, treat yourself at the hair salon, or stay connected with free WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Business Room, 1 King Bed, City View

Premium bedding, down duvets, free minibar items, in-room safe

Business Room, 1 King Bed, City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, down duvets, free minibar items, in-room safe

Deluxe Twin Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 2 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, free minibar items, in-room safe

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 25.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Executive Room

Premium bedding, down duvets, free minibar items, in-room safe

Superior Executive Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Hua Chen Theme Room

Premium bedding, down duvets, free minibar items, in-room safe

Hua Chen Theme Room

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
Pillow menu
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Business Twin Room, City View

View from room

Business Twin Room, City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Harmonious Family Room

Harmonious Family Room | View from room

Harmonious Family Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed OR 1 Single Bed

View all photos for Business Double Room with Lake View

View from room

Business Double Room with Lake View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 25 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Double or Twin Room

Premium bedding, down duvets, free minibar items, in-room safe

Double or Twin Room

Highlights

Air conditioning
Fridge
Minibar (some free items)
LCD TV
Pillow menu
Down duvet
Premium bedding
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room

View from room

Standard Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Executive Twin Room

Superior Executive Twin Room | City view

Superior Executive Twin Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Business Lake-view Double Room

Premium bedding, down duvets, free minibar items, in-room safe

Business Lake-view Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Boutique Queen Room

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Boutique Queen Room

  • Sleeps 2
  • 1 Double Bed

View all photos for West Lake Suite

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West Lake Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Senior Executive Room

Premium bedding, down duvets, free minibar items, in-room safe

Senior Executive Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

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Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Starry Secret Realm Theme Family Room

Premium bedding, down duvets, free minibar items, in-room safe

Starry Secret Realm Theme Family Room

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Family Room

Premium bedding, down duvets, free minibar items, in-room safe

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Business City View King Room

Premium bedding, down duvets, free minibar items, in-room safe

Business City View King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Crazy Sports Meet Theme Family Room

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Crazy Sports Meet Theme Family Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Deluxe Suite

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Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

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Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Executive Room (2 beds)

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Superior Executive Room (2 beds)

  • Sleeps 2
  • 2 Single Beds

View all photos for Business City-view Twin Room

Premium bedding, down duvets, free minibar items, in-room safe

Business City-view Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Business Themo Kiing Room

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Business Themo Kiing Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Discount Twin Room

Premium bedding, down duvets, free minibar items, in-room safe

Discount Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Business Lake-view Twin Room

Premium bedding, down duvets, free minibar items, in-room safe

Business Lake-view Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Special Queen Room

Premium bedding, down duvets, free minibar items, in-room safe

Special Queen Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Shi Jing Yi Meng Theme Family Room

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Shi Jing Yi Meng Theme Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Room (2 beds)

Premium bedding, down duvets, free minibar items, in-room safe

Deluxe Room (2 beds)

  • Sleeps 2
  • 2 Single Beds

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About the area

Map
No 25 Pinghai Road, Shangcheng District, Hangzhou, Zhejiang, 310000

What's nearby

  • West Lake - 5 min walk
  • Wushan Night Market - 10 min walk
  • Broken Bridge - 2 min drive
  • Hangzhou Tower Shopping Mall - 3 min drive
  • Zhejiang University Yuquan Campus - 5 min drive

Getting around

  • Longxiangqiao Station - 4 min walk
  • Hangzhou Station - 5 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 21 min drive

Restaurants

  • ‪胜利剧院 - ‬2 min walk
  • ‪疯辣火锅 - ‬1 min walk
  • ‪百润轩 - ‬1 min walk
  • ‪红泥花园大酒店 - ‬2 min walk
  • ‪肯德基 - ‬6 min walk

About this property

Hangzhou Hua Chen International hotel

Upscale hotel near West Lake
Located close to Wushan Night Market and Broken Bridge, Hangzhou Hua Chen International hotel provides a coffee shop/cafe, a hair salon and a library. Enjoy a meal at the two on-site restaurants. In addition to dry cleaning/laundry services and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, a ballroom and free newspapers
Room features
All 219 rooms feature comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as air conditioning and bathrobes.
Extra amenities include:
  • Down duvets and rollaway/extra beds (surcharge)
  • Free toiletries and hairdryers
  • LCD TVs with premium channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 68 for adults and CNY 35 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Children's toys
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Computer
  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.0 per day.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 68 for adults and from CNY 35 for children
  • Airport shuttle fee: CNY 20 per person (one way)
  • Airport shuttle fee per child: CNY 20.00
  • Rollaway bed fee: CNY 200.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

Is Hangzhou Hua Chen International hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hangzhou Hua Chen International hotel?

Self-parking is free at this property.

What time is check-in at Hangzhou Hua Chen International hotel?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hangzhou Hua Chen International hotel?

Checkout is at noon.

Does Hangzhou Hua Chen International hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 20 per person applies.

Where is Hangzhou Hua Chen International hotel located?

Located in Shangcheng, this hotel is within a 15-minute walk of West Lake and Wushan Night Market. Broken Bridge and Zhejiang University Yuquan Campus are also within 6 mi (10 km). Longxiangqiao Station is only a 4-minute walk and Fengqi Road Station is 16 minutes.

Hangzhou Hua Chen International hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 170 out of 658 reviews
Rating 8 - Good. 324 out of 658 reviews
Rating 6 - Okay. 104 out of 658 reviews
Rating 4 - Poor. 42 out of 658 reviews
Rating 2 - Terrible. 18 out of 658 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

KYUNG DEUK

Business traveller
Stayed 1 night in Jan 2020

8/10 Good

Ferry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's about 5 - 10 min walk from Subway station. There is a bus stop in front of the hotel, where you can take airport bus to the airport, need to buy ticket first at a tour agency nearby hotel (ask fo location at the hotel). Wifi is ok.
Stayed 1 night in Dec 2019

4/10 Poor

Qian

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Florence, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the upgrade to family room. Very spacious, clean and convenient hotel. Service is excellent. Reception assisted to get cab. Breakfast is excellent. Very very good spread. Yummy noodles, yummy wholemeal bread...
Stayed 3 nights in Oct 2019

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Except that the hotel is a little bit old style, everything else was perfect, especially the breakfast on the last floor. Beautiful view and very good food! Recommended.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. I have ordered a couple of parcel prior to arriving and they have signed and kept until my arrival for me. Our room overlook west lake, which is perfect. Room is a tad small. Shower is the best I have had in China so far.
Stayed 2 nights in Sep 2019

8/10 Good

Chun Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good value for money hotel in Hangzhou
Front desk staff is friendly and check in is fast. Room is clean and bed is comfortable (though the pillow is a bit soft). However, the wifi connection is not good enough for viewing/receiving videos. Breakfast offers quite a good spread of Chinese and western food. The location is good, near shopping areas and there are a lot of eateries around on the street and in the shopping malls. It should be about 10+ mins' walk to west lake if not for the construction works currently under way. Probably will choose it again if we visit west lake again.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2019

8/10 Good

LINDA GM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient, close to the lake and easy to reach from the Metro line.
Stayed 2 nights in Aug 2019

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, room comfort
A little older but not a bad deal
The main thing about this hotel is that the location is great. It's walking distance to West Lake, and right along the main street with plenty of food and shopping and boba options. It's a bit older (though I only have hotels in Shanghai to compare it with, so maybe it's more a city thing than this particular hotel) and less updated, but the rooms are an okay size and fairly clean. The front desk folks are helpful and can help you get show tickets for Impression West Lake or offer a driver + van (we had one take us to the tea mountain for a very reasonable fee) if you're interested. This was the only hotel I booked in China that didn't offer free breakfast (not sure if they do breakfast at all) but overall still a pretty good deal.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

Hunnee

Travelled with group
Liked: Cleanliness, amenities
It is an old hotel, about 10 mins walk from the metro station and 15 mins walk to the West Lake. The staff do not look and talk friendly. Room is old and old fashion looking,
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

TK

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older style hotel but kept clean with good facilities, handy to shops and 10 min walk to lake. Staff helpful. Rooms reasonable size, beds ok a bit hard for what I'm used too. Smoking alowed in certain areas of the hotel, one being the lobby which is unfortunate for non-smokers. Overall good hotel.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Thao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good but dated centrally located hotel
Hotel centrally located and easy to find, as very close to metro station. Check in was fine, though they do seem to require a large deposit (1000元) which wasn't indicated before hand, and not good at all. The twin room was acceptable, clean and tidy, but decor a little old. Looks just like photos without quite such a nice light. Toiletries and other things in room were also acceptable. Service in general was fine, although sometimes short impolite answers given, which was far from acceptable. The gym on the fourth floor was adequate, several running and cycling machines, and a general weight machine, which was good to use in the evenings. The WiFi was super slow, and I believe their SSL certificate is outdated, so this aspect is poor. Overall fine for our stay.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Hotel service was decent, building is very dated though, doesn't look like the photos (much darker, smaller). Room is small and cramped for china standards, entrance lounge has people smoking in all the time. Good location to West lake and airport bus
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
good location, easy to access city center and west lake. but need to improve hardware.
Stayed 4 nights in May 2019

6/10 Okay

Horace

Not a good experience
Stayed 1 night in May 2019