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InterContinental Hangzhou, an IHG Hotel

4.5 star property
Luxury Hangzhou hotel in Downtown Hangzhou with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Hangzhou, an IHG Hotel

Children's area
Point of interest
Property amenity
Exterior
Minibar, in-room safe, laptop workspace, blackout curtains

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Gym
  • Room service
The price is AU$190
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Classic Room

Minibar, in-room safe, laptop workspace, blackout curtains

Classic Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for 2 Single Premium River View

2 Single Premium River View

2 Single Premium River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for 2 Single Premium

Minibar, in-room safe, laptop workspace, blackout curtains

2 Single Premium

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
  • 65 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room

Minibar, in-room safe, laptop workspace, blackout curtains

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access, River View

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, 1 Bedroom, Business Lounge Access, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 130 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Single Classic

Minibar, in-room safe, laptop workspace, blackout curtains

2 Single Classic

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds, City View

Premium Room, 2 Single Beds, City View

Premium Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for 1 King Classic

Minibar, in-room safe, laptop workspace, blackout curtains

1 King Classic

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Upgraded Premium Room

Minibar, in-room safe, laptop workspace, blackout curtains

Upgraded Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 130 sq m
  • River view
  • Sleeps 3
  • 1 Single Bed

View all photos for 2 Single Upgraded Premium Lounge Access River View

Minibar, in-room safe, laptop workspace, blackout curtains

2 Single Upgraded Premium Lounge Access River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for 1 King Upgraded Premium Lounge Access River View

Minibar, in-room safe, laptop workspace, blackout curtains

1 King Upgraded Premium Lounge Access River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 65 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Premium

Minibar, in-room safe, laptop workspace, blackout curtains

1 King Premium

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Premium River View

Minibar, in-room safe, laptop workspace, blackout curtains

1 King Premium River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
  • 65 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access, River View (CEO)

View from room

Suite, 1 Bedroom, Business Lounge Access, River View (CEO)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access

Suite, 1 Bedroom, Business Lounge Access

Suite, 1 Bedroom, Business Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Business Lounge Access, River View

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, 1 Queen Bed, Business Lounge Access, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Minibar, in-room safe, laptop workspace, blackout curtains

Classic Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
  • City view
  • Sleeps 3
  • 1 King Bed

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9.0 out of 10, Wonderful, (121)
The price is AU$181
includes taxes & fees
22 Dec - 23 Dec
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About the area

Map
Jiefang East Road No 2, Hangzhou, Zhejiang, 310016

What's nearby

  • Wushan Night Market - 4 min drive - 4.4 km
  • West Lake - 5 min drive - 5.0 km
  • Wulin Square - 6 min drive - 6.4 km
  • Broken Bridge - 6 min drive - 6.9 km
  • Hangzhou Tower Shopping Mall - 7 min drive - 7.4 km

Getting around

  • Citizen Center Metro Station - 2 min walk
  • Hangzhou Station - 8 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 26 min drive

Restaurants

  • ‪芭菲盛宴环球美食 - ‬13 min walk
  • ‪明洞韩国料理 - ‬2 min drive
  • ‪Lzvazza - ‬9 min walk
  • ‪Costa Coffee - ‬9 min walk
  • ‪Lazy Bones - ‬10 min walk

About this property

InterContinental Hangzhou, an IHG Hotel

Luxury family-friendly hotel near Wushan Night Market
Located close to Wulin Square and Hangzhou Tower Shopping Mall, InterContinental Hangzhou, an IHG Hotel provides a garden, a playground and a hair salon. Treat yourself to a massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • A porter/bellboy, a lift and concierge services
Room features
All 395 rooms offer comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and deep-soaking baths
  • LCD TVs with satellite channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: CNY 196 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge
  • The Lake All Day Dining
  • Xianshanyuan Restaurant

Family friendly

  • Arcade/game room
  • Free children's club
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.0 per stay.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 196 per person
  • Airport shuttle fee: CNY 20 per person (one-way)
  • Rollaway bed fee: CNY 408.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hangzhou Intercontinental
Intercontinental Hangzhou
Intercontinental Hotel Hangzhou
InterContinental Hangzhou Hotel
Intercontinental Hangzhou Hotel Hangzhou

Frequently asked questions

Does InterContinental Hangzhou, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at InterContinental Hangzhou, an IHG Hotel?

As of 28 Nov 2024, prices found for a 1-night stay for 2 adults at InterContinental Hangzhou, an IHG Hotel on 1 Dec 2024 start from AU$190.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Hangzhou, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at InterContinental Hangzhou, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at InterContinental Hangzhou, an IHG Hotel?

Check-in start time: 2:00 PM; check-in end time: 6:00 AM. Late check-in is available during limited hours.

What time is check-out at InterContinental Hangzhou, an IHG Hotel?

Checkout is at noon.

Does InterContinental Hangzhou, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 20 per person applies.

Where is InterContinental Hangzhou, an IHG Hotel located?

This family-friendly Hangzhou hotel is located near the airport, 2.5 mi (4.1 km) from Wushan Night Market, and within 6 mi (10 km) of West Lake and Wulin Square. Broken Bridge and Hangzhou Tower Shopping Mall are also within 6 mi (10 km). Citizen Center Metro Station is only a 2-minute walk and Chengxing Road Station is 12 minutes.

InterContinental Hangzhou, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 86 out of 153 reviews" "
Rating 8 - Good. 46 out of 153 reviews" "
Rating 6 - Okay. 13 out of 153 reviews" "
Rating 4 - Poor. 3 out of 153 reviews" "
Rating 2 - Terrible. 5 out of 153 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Faisal, Hollis

Business traveller
Liked: Cleanliness
Limited dining options
Stayed 4 nights in Oct 2024

2/10 Terrible

canson

Disliked: Cleanliness, property conditions & facilities
The property is dated
Stayed 2 nights in Jun 2024

10/10 Excellent

renjun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Nian

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well kept hotel with high service level
The stay was excellent. The staff r friendly and helpful. They always give a welcoming smile. I would like to suggest that the hotel line their dustbin especially the one inside the toilet because some guests absent-minded discard their toliet paper there, leaving behind a urine smell. While being green, the current methos is just not sustainable.
Stayed 1 night in Oct 2023

10/10 Excellent

MARZOUQ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very unique place to stay! Me and my girlfriend stayed there for three nights and the hotel was super! The room so clean, the hotel so organized, and the service is one of the best that I saw for while, they are really helpful and nice, the pool is good also the gym, and last thing which is the most important, is the view , this hotel have special view on the River and the new town, we will come back! Thank you intercontinental
Stayed 3 nights in Oct 2022

10/10 Excellent

Eric

Stayed 1 night in Dec 2021

10/10 Excellent

Nan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is great hotel to stay in Hangzhou city. Large Outlet in underground and easy access to subway
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the hotel
Nice hotel and good service
Stayed 1 night in Jul 2020

8/10 Good

MIN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast, many choices
Stayed 1 night in Jun 2019

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Landmark of the city
amazing hotel with super nice staffs great location, so in love with local area cozy and good variation of breakfast
Stayed 1 night in Jun 2019

10/10 Excellent

Yu Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Hasan Furkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Jan 2019

10/10 Excellent

KUO HSUEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常滿意的住宿體驗
非常滿意的住宿體驗。
Stayed 1 night in Dec 2018

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional!!!!!
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and services
Stayed 2 nights in May 2018

10/10 Excellent

Shyr Yong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, View and Convenience
Great view of the famous Qiantang River right in front of my room. Almost nightly light show. On Saturday, there is a musical fountain show right in front of the hotel and the Hangzhou Grand Theatre. The music and the lightings are synchronised very well with all surrounding buildings within I believe a 5 km radius all participating in the lighting show. It is very convenient as it is next to the subway station. It is also within a 1.7 km walking distance from the the new and grand Raffles City Square developed by Capitaland. Outlet Mall (Sausser) is right in front of the hotel.
Stayed 6 nights in Mar 2018

6/10 Okay

Rody

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rodymore
The place is amazing, too bad the service is terrible!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Beautiful hotel facility and nice room. The Gym needs some work and I would expect the staff to be more fluent in English.
Stayed 3 nights in Mar 2018