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Grande Collection Hotel & Spa

4.0 star property
Hotel with spa services, a short walk to Hoan Kiem Lake
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grande Collection Hotel & Spa

View from room
Spa
Lobby
Deluxe Twin Room
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Spa
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Minibar
  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Grande Suite, Balcony

Grande Suite, Balcony

Grande Suite, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room (Window)

Minibar, in-room safe, desk, blackout curtains

Family Triple Room (Window)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Minibar
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Family Quadruple Room, Balcony

Family Quadruple Room, Balcony | View from room

Family Quadruple Room, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, City View

Junior Suite, City View | View from room

Junior Suite, City View

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room, City View

Family Triple Room, City View

Family Triple Room, City View

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Minibar
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Family Quadruple Room (Window)

Family Quadruple Room (Window)

Family Quadruple Room (Window)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Minibar
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
46-48, Bat Su Street, Hang Bo Ward, Hoan Kiem District, Hanoi, Hanoi, 100000

What's nearby

  • Hanoi Old Town Night Market - 6 min walk - 0.5 km
  • Dong Xuan Market - 6 min walk - 0.5 km
  • Quan Chuong Gate - 8 min walk - 0.7 km
  • St. Joseph's Cathedral of Hanoi - 9 min walk - 0.8 km
  • Hoan Kiem Lake - 10 min walk - 0.9 km

Getting around

  • Hanoi Long Bien Station - 10 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 42 min drive

Restaurants

  • ‪Mỳ Vằn Thắn, Sủi Cảo - Hàng Phèn - ‬1 min walk
  • ‪Bún chả, nem cua bể Bình Minh - ‬1 min walk
  • ‪Alchemist - ‬1 min walk
  • ‪Bia hơi Hà Nội - ‬1 min walk
  • ‪Thao’s Pub - ‬1 min walk

About this property

Grande Collection Hotel & Spa

Upscale hotel near Hoan Kiem Lake
Close to Hanoi Old Town Night Market and Dong Xuan Market, Grande Collection Hotel & Spa provides a terrace, dry cleaning/laundry services and more. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), airport pick-up service (surcharge) and ATM/banking services
  • Tour/ticket information, concierge services and a banquet hall
  • A lift, free newspapers and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Grande Collection Hotel & Spa boast thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

English, French, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 80,000 for adults and VND 50,000 for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 80000 for adults and from VND 50000 for children
  • Airport shuttle fee: VND 460000 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

Property is also known as

Grande Collection & Spa Hanoi
Grande Collection Hotel & Spa Hotel
Grande Collection Hotel & Spa Hanoi
Grande Collection Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Grande Collection Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grande Collection Hotel & Spa?

This property doesn't offer parking.

What time is check-in at Grande Collection Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Grande Collection Hotel & Spa?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Grande Collection Hotel & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 460000 per vehicle applies.

Where is Grande Collection Hotel & Spa located?

Located in Old Quarter, this hotel is within a 10-minute walk of Hang Ma Street, Hoan Kiem Lake and Hanoi Old Town Night Market. Dong Xuan Market and Quan Chuong Gate are also within 10 minutes. Hanoi Long Bien Station is 10 minutes by foot and Hanoi Railway Station is 19 minutes.

Grande Collection Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 47 out of 79 reviews" "
Rating 8 - Good. 21 out of 79 reviews" "
Rating 6 - Okay. 8 out of 79 reviews" "
Rating 4 - Poor. 2 out of 79 reviews" "
Rating 2 - Terrible. 1 out of 79 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Teena

Travelled with family
Liked: Staff & service
Small and dark dark room
The location was perfect, it was walking distance from the centre. Rooms are not like pictures on the website. It is small and very dark inside. Lots of dust in under the bed. No lift to the 7th floor or no interconnecting rooms. Breakfast area is very small.
Stayed 4 nights in Jun 2024

10/10 Excellent

David

Stayed 7 nights in May 2024

10/10 Excellent

Trang

Stayed 2 nights in May 2024

10/10 Excellent

sophie

Stayed 3 nights in Mar 2024

6/10 Okay

Steven

Stayed 4 nights in Apr 2024

6/10 Okay

leah

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The employees at the property are so nice and accommodating. I think this is the reason the property has good customers ratings. However, this is not a 4 star hotel. It is rundown and more like a basic older motel. However, it is in an excellent location so if you want service and good location, this place is for you. If you want an upper scale hotel with a nice room and good shower, this place is not for you.
Stayed 1 night in Mar 2024

8/10 Good

Nair

Stayed 1 night in Jan 2024

10/10 Excellent

Morgyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Helpful staff. Was not prepared for how busy the streets are. Walking the street was chaotic at times besides that enjoyed our stay
Stayed 2 nights in Dec 2023

8/10 Good

jaimee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are large and very clean. Breakfast included but not that good. We had booked for 3 nights and needed an additional 2 nights. We checked outto go on an overnight cruise which they booked for us and when we came back the next day they told us someone needed to stay in the room we were supposed to ha ve and they are fully booked. We had to find a hotel during a weekend high season.
Stayed 3 nights in Nov 2023

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice, clean,food good
Stayed 4 nights in Sep 2023

10/10 Excellent

Keng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 1 night in Sep 2023

2/10 Terrible

Charlie

Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023

8/10 Good

KHENG HONG

Liked: Cleanliness, staff & service, property conditions & facilities
- excellent staff who are helpful & friendly - tastefully designed interiors & rooms - dated bath room & it’s accessories - windows & outdoor needs lots of cleaning & tidying to make whole property a happier place to stay - nice firm beddings - great room amenities - good location - great n non expensive spa services in hotel
Stayed 3 nights in Jun 2023

10/10 Excellent

Alrisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of Hanoi
Stayed 1 night in Apr 2023

8/10 Good

Rosi

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff and breakfast but very patchy internet especially when you work remotely. However the manager and staff tried their best to resolve the slow wi-fi issues while we stayed.
Stayed 7 nights in Mar 2023

10/10 Excellent

Averynder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honnestly great stay. Spent over two weeks here, staff was always friendly and nice, was able to have services such as breakfast, regularly cleaning the room and even laundry. View was great from the 6th floor with tons of space, Overall a great experience and location in the old quarter is about a 15 minute walk from the "downtown" of Hanoi making the price very reasonable

10/10 Excellent

kyung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are so many hotels in hanoi tbh. to me a walking distance to old quarters and decent food in very close to proximity of the hotel was the main driver of selecting this hotel. However, this hotel nearly surpassed all my expectations for a local hotel in vietnam for the money I paid. Pros- Staff rating: Staff speaks great English Staff was honest Staff was courteous, always greeted me with a smile. Staff opened the entrance door when I walk in and left the building. These little details made a big impact for me. Staff was well trained Well staffed- In peak hours there are like 5 people there ready to check you in. Room: The room was clean, Bed: sheets pillows were clean. They provided toothpaste, toothbrush, comb, shower cap, qtips, a razer to shave WITH shaving cream and much more. The room had two safes. Included: buffet breakfast Cons- this was solely my experience and just my room. 1. The bathroom had this odor and I think it's coming from deep in the sewer. The bathroom itself was clean. 2. Breakfast - I know it's free but some of the dishes were unappetizing and selections were limited in my opinion. Like every morning they had this cold cuts and salad and nobody touched it. Noodles on the warmer was usually always soggy. Tbh the local meals are so cheap like 30-60k or 1-2 dollars a meal and this wasn't a deal breaker for me. With all that, the money I paid to what I received felt like a great deal and want to appreciate Rich at this facility

10/10 Excellent

Terri

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are absolutely incredibly kind, helpful, supportive, and welcoming. They have excellent English and hospitality skills and treat you like family. The hotel is beautiful and in an excellent location. We loved it there!!!
Stayed 2 nights in Nov 2022

10/10 Excellent

Steven

Stayed 1 night in Oct 2022

10/10 Excellent

Honor

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely room that was great value for money. The staff were fantastic and so helpful. We had a great stay at this hotel and would recommend it to anyone wanting a budget friendly option for Hanoi.
Stayed 7 nights in Oct 2022

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked working elevator,great breakfast not the same everyday.Staff very helpful. Building clean,took care of our l laundry.Room was great and close to walkaround sites. We wanted to stay longer but we left the booking to long but they found us another hotel and forward our laundry over,great service
Stayed 2 nights in Sep 2022

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is stylishly decorated and has all the amenities we wanted. The real value for us, however, was the staff at the front desk. They were kind and thoughtfully recommended excellent hidden cafes/street vendors. Highly recommend staying at this hotel so you have access to these helpful people!
Stayed 1 night in Aug 2022

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Rionell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020