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Hanoi Garden Hotel & Spa

3.5 star property
Luxury hotel connected to the convention centre in Old Quarter with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi Garden Hotel & Spa

Reception
Family Room
Exterior
Exterior
Body treatments, aromatherapy, hot stone massages, deep-tissue massages

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
The price is AU$81
includes taxes & fees
4 Dec - 5 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room without Window

Standard Double Room without Window

Standard Double Room without Window

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Pillow-top bed
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite with City view

Suite with City view

Suite with City view

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Pillow-top bed
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room with window

Deluxe Double or Twin Room with window

Deluxe Double or Twin Room with window

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Pillow-top bed
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room with Window

Family Room with Window

Family Room with Window

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Pillow-top bed
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite with Balcony

Suite with Balcony

Suite with Balcony

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Pillow-top bed
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Similar properties

Day Use - 4 Hours Only
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Breakfast included
Spa
Free WiFi
Restaurant
9.6 out of 10, Exceptional, (1718)
The price is AU$75
includes taxes & fees
24 Nov - 25 Nov
Hanoi Lotus Boutique Hotel
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About the area

Map
3B Cha Ca street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Dong Xuan Market - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 4 min walk - 0.4 km
  • Quan Chuong Gate - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 8 min walk - 0.7 km
  • St. Joseph's Cathedral of Hanoi - 12 min walk - 1.0 km

Getting around

  • Hanoi Long Bien Station - 8 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive

Restaurants

  • ‪Bánh Mì 25 - Hàng Cá - ‬1 min walk
  • ‪Chè 4 Mùa - ‬1 min walk
  • ‪Phở Gánh - ‬2 min walk
  • ‪Cha Ca La Vong - ‬1 min walk
  • ‪01 -wan- Tantan Ramen - ‬2 min walk

About this property

Hanoi Garden Hotel & Spa

Luxury hotel near Hoan Kiem Lake
Close to Dong Xuan Market and Hanoi Old Town Night Market, Hanoi Garden Hotel & Spa provides a free food/drink shopping service, a terrace and dry cleaning/laundry services. Treat yourself to a facial, a body wrap or a hot stone massage at The Garden Spa, the on-site spa. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
Additional perks include:
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Tour/ticket information, a computer station and a 24-hour front desk
  • Luggage storage, a porter/bellboy and a TV in reception
Room features
All rooms are individually decorated, and boast comforts such as premium bedding and pillow menus, as well as thoughtful touches such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Rainfall showers, designer toiletries and bidets
  • 32-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

Chinese (Mandarin), English, French, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge) up to 30 km
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 2014
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per night.

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Garden Hanoi
Garden Hotel Hanoi
Hanoi Garden
Hanoi Garden Hotel
Hanoi Garden Boutique Hotel
Hanoi Garden Boutique
Hanoi Garden Hotel Spa
Hanoi Garden Hotel & Spa Hotel
Hanoi Garden Hotel & Spa Hanoi
Hanoi Garden Boutique Hotel Spa
Hanoi Garden Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Hanoi Garden Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hanoi Garden Hotel & Spa?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hanoi Garden Hotel & Spa on 4 Dec 2024 start from AU$80.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hanoi Garden Hotel & Spa?

This property doesn't offer parking.

What time is check-in at Hanoi Garden Hotel & Spa?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hanoi Garden Hotel & Spa?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Hanoi Garden Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per vehicle applies.

Where is Hanoi Garden Hotel & Spa located?

Located in Old Quarter, this luxury hotel is within a 5-minute walk of Hang Ma Street, Dong Xuan Market, and Hanoi Old Town Night Market. Hoan Kiem Lake and Quan Chuong Gate are also within 10 minutes. Hanoi Long Bien Station is 8 minutes by foot and Hanoi Railway Station is 23 minutes.

Hanoi Garden Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 107 out of 132 reviews" "
Rating 8 - Good. 19 out of 132 reviews" "
Rating 6 - Okay. 4 out of 132 reviews" "
Rating 4 - Poor. 0 out of 132 reviews" "
Rating 2 - Terrible. 2 out of 132 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David, Cramlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

8/10 Good

Mike, aliso viejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was located in the old quarter and was convenient for walking around. Many small restaurants and cafes around. I never needed a vehicle to get around and was able to visit many locations. The hotel was quiet and staff very pleasant.
Stayed 2 nights in Nov 2024

10/10 Excellent

David, Cramlington

Stayed 7 nights in Oct 2024

8/10 Good

Denise

Stayed 2 nights in Sep 2024

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room is spacious but needs more cleaning to be done. The hotel is very close to the weekend night market. Lots of restaurants and coffee shops are near by. Hotel staffs Chloe, Ben, Lucky and night time receptionists are nice and very helpful. They even provide services to arrange tours, cruise and airport transportations for hotel guests.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great pleasure staying at the Hanoi Garden Hotel and Spa!!! The entire staff was wonderful providing great service throughout our visit. The Hotel facilities are excellent, and we will definitely stay there again during our next trip to Hanoi 😀 BIG THANK YOU TO THE VERY PROFESSIONAL AND KIND STAFF!!! Warm Regards, Jeff, Lap, and family
Stayed 7 nights in Sep 2024

10/10 Excellent

Thai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location in the Old Quarter and lot of dining options even we arrived late close to 10pm. Staff are nice, respectful and helpful. Breakfast was very good with fresh juice and noodles.
Stayed 2 nights in Jul 2024

8/10 Good

Rhea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and great value for money
The hotel was clean and beds were comfortable. We arrived very late and the room was so hot and humid. It would have helped if they anticipated are needs and had our rooms cooled before we checked in. It took a while for the A/C to cool the whole room. Breakfast could be better. There wasn’t much choice and it’s very basic. All in all it offered great value for a short night’s sleep.
Stayed 1 night in Jul 2024

10/10 Excellent

Ifeona

Stayed 1 night in Jul 2024

10/10 Excellent

Ifeona

Liked: Cleanliness, staff & service, property conditions & facilities
My room was comfortable and considering the hotel's location in the Old Quarter, very quiet. The location is perfect for exploring the old quarter, with many cafés, restaurants, shops and markets in easy walking distance.The staff were wonderful; they were attentive and helpful and a great source of recommendations for day trips, restaurants and amenities.
Stayed 5 nights in Jun 2024

10/10 Excellent

Dana

Stayed 4 nights in Apr 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were particularly excellent. Extremely helpful and friendly. A great location.
Stayed 2 nights in Apr 2024

10/10 Excellent

Henry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hosts
Stayed 4 nights in Mar 2024

8/10 Good

Kimberly

Travelled with family
Nice hotel. Good location. Good breakfast. Be careful of what room they give you. Our room had one window that opened to a brick wall with no air from outside. There was no airflow at all. We stayed 3 nights and by the time we left every piece of clothing we owned was damp. Everything was constantly wet and the room smelled like wet dog.
Stayed 3 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

David

8/10 Good

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute little hotel. Friendly staff
Stayed 2 nights in Feb 2023

10/10 Excellent

Pepita

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nicely decorated, good service.
This was a nice little hotel. The sheets were clean and the pillows were nice. The room was large and nicely decorated. We’d moved from a cheaper hotel and this one was a relief from the other. The location was good in another part of Old Quarter that we hadn’t explored so that was fun too.
Stayed 1 night in Mar 2023

10/10 Excellent

Larry

Stayed 1 night in Jan 2023

10/10 Excellent

Sabita

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in October
Absolutely fantastic value. Service from the staff, especially Chloe, was just as good as 5 star hotels in America. They took care of our day trip and travel bookings, making things incredibly easy for us. They even helped us with travel after we left their hotel! The room was big, clean, and pleasant, perhaps a bit dated. But there was nothing lacking!
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable and the pick up option from the airport was nice. I find booking taxis through the hotels to be better in Vietnam. That way you don't get scammed. Very responsive through WhatsApp. They let me hang out in the lobby and store my bags even though I checked out the day before while waiting for a bus. Thanks for the hospitality!
Stayed 2 nights in Nov 2022

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unequivocal recommendation
Delightful spotless boutique hotel in the heart of the old quarter Extraordinary service and warmth Made ya feel totally at home. We just loved it Couldn’t have been better
Stayed 2 nights in Jan 2020

8/10 Good

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing. Room was great, they ipgrad
Stayed 1 night in Jan 2020

General hotel information

Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5
Address
3B Cha Ca street, Hoan Kiem District, Hanoi