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Hanoi Media Hotel and Spa

4.0 star property
Experience the serenity of Hoan Kiem Lake while unwinding with a soothing spa treatment. Discover local treasures within walking distance.

Photo gallery for Hanoi Media Hotel and Spa

Exterior
Bar (on property)
Family Room, Balcony
Lobby lounge
Meeting facility
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Spa
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is AU$102
includes taxes & fees
3 Mar - 4 Mar

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite, Terrace

Junior Suite, Terrace

Junior Suite, Terrace

Highlights

Terrace
Air conditioning
Minibar (some free items)
LCD TV
Blackout curtains
Separate bedroom
Memory foam bed
Private bathroom
  • 35 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Memory foam bed
Private bathroom
Rainfall showerhead
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Balcony

Family Room, Balcony

Family Room, Balcony

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Memory foam bed
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
LCD TV
Blackout curtains
Separate bedroom
Memory foam bed
Private bathroom
  • 35 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, City View

Memory-foam beds, free minibar items, in-room safe, desk

Deluxe Double or Twin Room, City View

Highlights

Air conditioning
Minibar (some free items)
LCD TV
Memory foam bed
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Lobby sitting area

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  • Breakfast included
  • Spa
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9.8 out of 10, Exceptional, (3447)
The price is AU$118
includes taxes & fees
18 Mar - 19 Mar
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About the area

Map
11 Hang Dau St., Hoan Kiem District, Hanoi, 10000

What's nearby

  • Thang Long Water Puppet Theatre - 2 min walk
  • Hoan Kiem Lake - 2 min walk
  • Hanoi Old Town Night Market - 5 min walk
  • St. Joseph's Cathedral of Hanoi - 11 min walk
  • Hanoi Opera House - 13 min walk

Getting around

  • Hanoi Long Bien Station - 5 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 38 min drive

Restaurants

  • ‪Banh Mi Long Hoi - ‬1 min walk
  • ‪Nem Tai Bà Hồng - ‬1 min walk
  • ‪Mì, Phở Xào, Cơm Rang - Lò Sũ - ‬2 min walk
  • ‪Funky Monkey - ‬1 min walk
  • ‪Chè số 8 Cầu Gỗ - ‬1 min walk

About this property

Hanoi Media Hotel and Spa

Upscale hotel near Hoan Kiem Lake
Near Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Hanoi Media Hotel and Spa provides a terrace, dry cleaning/laundry services and a business centre. Indulge in a body wrap, a facial and a massage at ME Spa, the on-site spa. In addition to a restaurant and a snack bar/deli, guests can connect to free in-room WiFi.
Other perks include:
  • Cooked-to-order breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • A 24-hour front desk, free newspapers and concierge services
  • A lift, a front desk safe and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hanoi Media Hotel and Spa offer perks, such as laptop-compatible safes and laptop-friendly workspaces, in addition to amenities, such as free WiFi and computers.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: VND 100,000 for adults and VND 100,000 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Computer

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 352500.0 per day.

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately VND 100000 for adults and from VND 100000 for children
  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Airport shuttle fee per child: VND 400000 (one-way), (up to 11 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 352500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hanoi Meracus 1
Hanoi Meracus Hotel 1
Hotel Meracus
Meracus
Meracus Hotel
Meracus Hotel 1
Mosto Hanoi Hotel Formerly Meracus Hotel 1
Mosto Hotel Formerly Meracus Hotel 1
Mosto Hanoi Formerly Meracus 1
Mosto Formerly Meracus 1
Hotel Mosto Hanoi Hotel (Formerly Meracus Hotel 1) Hanoi
Hanoi Mosto Hanoi Hotel (Formerly Meracus Hotel 1) Hotel
Hotel Mosto Hanoi Hotel (Formerly Meracus Hotel 1)
Mosto Hanoi Hotel (Formerly Meracus Hotel 1) Hanoi
Hanoi Meracus Hotel 1
Mosto Hanoi Formerly Meracus 1
Hanoi Media And Spa Hanoi
Hanoi Media Hotel and Spa Hotel
Hanoi Media Hotel and Spa Hanoi
Hanoi Media Hotel and Spa Hotel Hanoi

Frequently asked questions

Is Hanoi Media Hotel and Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hanoi Media Hotel and Spa?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Hanoi Media Hotel and Spa on 3 Mar 2025 start from AU$101.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hanoi Media Hotel and Spa?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hanoi Media Hotel and Spa?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Hanoi Media Hotel and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.

Where is Hanoi Media Hotel and Spa located?

Located in Old Quarter, this spa hotel is steps away from The Old Quarter Gallery and Hoan Kiem Lake. Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are also within 15 minutes. Hanoi Railway Station is 22 minutes by foot.

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Hanoi Media Hotel and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 138 out of 203 reviews
Rating 8 - Good. 45 out of 203 reviews
Rating 6 - Okay. 13 out of 203 reviews
Rating 4 - Poor. 5 out of 203 reviews
Rating 2 - Terrible. 2 out of 203 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan Medina

Staff are excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Thinh

Very good
Stayed 3 nights in Jan 2025

10/10 Excellent

Kane

Great place in Hanoi old quarter. Close to numerous restaurants and stores. Short walk to the lake. Staffs were very helpful and friendly. Definitely recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

moua

Although our flight was delayed and we weren’t able to stay, they still arranged all our transfers and travels for local trips, let us use their shower and hold our luggage. Super friendly staff!! On that alone, I would recommend!! I wish we could have stayed
Stayed 1 night in Nov 2024

10/10 Excellent

HIROKI

Nice location with good hospitality. we had great stay and the hotel staffs made our days in Hanoi great one.
Stayed 3 nights in May 2024

10/10 Excellent

Annie

Hotel is at good location, staff is very helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tuyen

My husband and I spent 7 nights in north Vietnam during our honeymoon. We spent 4 nights at the hotel, and 3 nights in-between to explore Halong Bay and Ninh Binh. The staff helped us plan the trip, which made it so stress-free. I communicated with the staff over WhatsApp, and they understood enough English to make everything feel easy. They’re extremely accommodating and kind. I would recommend staying here if you’re in Hanoi. It’s very walkable to the night market and tons of tour agencies.
Stayed 2 nights in Nov 2024

10/10 Excellent

Eleanor

Great location, all staff really helpful and go above and beyond to make sure you have a good stay. Highly recommend. I also got my nails done and she was great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carl

My favorite hotel in Hanoi. Wonderful staff
Stayed 2 nights in Jul 2024

8/10 Good

Nobuaki

It's nice.
Stayed 2 nights in Sep 2024

10/10 Excellent

Colin

Welcoming Hotel
Warm, welcoming staff make this hotel my go to place to stay everytime I visit Hanoi.
Stayed 1 night in May 2024

10/10 Excellent

Colin

Go To Hotel when in Hanoi
Always stay at this hotel because the staff are so wonderful and caring. The hotel is in a great location as well as the rooms being very adequate. I never stay anywhere else.
Stayed 1 night in Jun 2024

6/10 Okay

Helena

Liked: Amenities, property conditions & facilities
Thin walls noisy, loud fridge every 30minutes, tv screen was not clean and half screen totally off, room smell mould, poor breakfast but I got what I paid for. Good location and kind staff
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

There was a lovely hotel welcoming and staff couldn’t be nicer. The hotel’s location is perfect in the hustle and bustle of Hanoi. The room was big, clean and quiet with comfy beds. I couldn’t fault this hotel and would definitely recommend.
Stayed 2 nights in May 2024

8/10 Good

Huonc

Room was clean and spacious for old town!
Stayed 2 nights in Mar 2024

10/10 Excellent

KA KEUNG

Very friendly and helpful staff. A lovely place to stay, very convenient for shopping and eating around there. Great time !
Stayed 2 nights in Dec 2023

10/10 Excellent

Carl

Exceptional staff. Very nice hotel
Stayed 1 night in Oct 2023

8/10 Good

Lisa

Liked: Amenities
The Hotel is fine but you need to be aware that the rooms are very small. I booked a Superior Double Room which was at the back of the hotel and was much smaller than described. I could just about lay down and open my case at the side of the bed as this was the only place to put it, but then had to climb over it to get in and out of bed or go to the bathroom. The window that you see in the pictures is tiny and opens onto an internal corridor so there is no natural light or ventilation. Also the bathroom lights come on from a motion sensor which seems like a cool idea if you get up in the middle of the night but is less entertaining when you get back into bed and can’t switch them off for yourself. t’s, ok and the location is good but definitely not for the claustrophobic.
Stayed 4 nights in Jan 2025

10/10 Excellent

Colin

Friendly Welcome Hotel
When ever I visit Hanoi I always try to stay at this hotel. As well as it being a great, boutique hotel in an excellent location. The staff here are so welcome and friendly and I have got to know them all over the last 9 months or so.
Stayed 2 nights in Mar 2024

10/10 Excellent

Annie

Very helpful staff. Great location. Our hotel room had a balcony and it had a nice view of the area along with some seating and decor. Would recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Rosella

Service is impecable. They will go out of the way to ask you for any tips or help. Breakfast is also very good and tasty. Location is perfect too, not too busy and a spared from noisy night market. Good restaurants are all nearby.

10/10 Excellent

Guillaume

Great hotel in the Old Quarter, with service and amenities designed with foreign visitors in mind. All staff speak excellent English. Room was comfortable, breakfast had good variety, all staff were very service-oriented. I would not hesitate to stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Steven

Very friendly & helpful staff. Good location in the Old Quarter - easy to walk the area. Clean, comfortable bed and room. Overhead and front shower a bonus. Rooftop SkyBar a good place for drinks before or after a night on the town.
Stayed 3 nights in Mar 2024

8/10 Good

Elke

The location of the hotel is great to experience Hanoi in all it's facets. The rooms are clean and some parts (bathrooms) have been renovated recently. Other parts can do with a refresh. Staff is very friendly and helpful.
Stayed 4 nights in Apr 2024

10/10 Excellent

HONG XIN

Good
The best part of the hotel is the location, closing many hot spots. And the staffs from the front desk were very nice. They were very helpful on introducing us with the food and the areas.
Stayed 2 nights in Jan 2024

General hotel information

Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0
Address
11 Hang Dau St., Hoan Kiem District, Hanoi