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Hera Palace Hotel & Apartment Ba Dinh

5.0 star property
Luxury aparthotel connected to the convention centre in Hanoi with spa services

Photo gallery for Hera Palace Hotel & Apartment Ba Dinh

Business Studio, 1 Queen Bed
Deluxe Studio
Deluxe Studio | Private kitchen
Business Studio, 1 Queen Bed
Business Studio, 1 Queen Bed
Hera Palace Hotel & Apartment Ba Dinh provides dry cleaning/laundry services and more. Treat yourself to a Thai massage or other spa services. Guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Washer
  • Spa
  • 24/7 front desk
  • Air conditioning
  • Dryer
  • Free WiFi
The current price is AU$34
includes taxes & fees
27 Feb - 28 Feb

Room options

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Washer/dryer
Pillow menu
  • 20 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Washer/dryer
Pillow menu
Blackout curtains
  • 20 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Studio, 1 Queen Bed

Business Studio, 1 Queen Bed

Business Studio, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Washer/dryer
Pillow menu
  • 20 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
No 5, Alley 266 Doi Can, Ba Dinh, Hanoi, 100000

What's nearby

  • Lotte Center Hanoi - 9 min walk
  • West Lake - 12 min walk
  • Ho Chi Minh Mausoleum - 5 min drive
  • Hoan Kiem Lake - 6 min drive
  • Hanoi Old Town Night Market - 6 min drive

Getting around

  • Hanoi Railway Station - 14 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 30 min drive

Restaurants

  • ‪Sữa Chua Hộp - Kim Mã Thượng - ‬5 min walk
  • ‪Bún miến ngan - Kim Mã Thượng - ‬5 min walk
  • ‪Sente - ‬2 min walk
  • ‪Bia Thu Hằng 228 Đội Cấn - ‬2 min walk
  • ‪Posh Cafe - TID Centre - ‬2 min walk

About this property

Hera Palace Hotel & Apartment Ba Dinh

Luxury aparthotel connected to the convention centre in Hanoi with spa services
Along with spa services, this aparthotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site. Each apartment provides a washer/dryer and a fridge, plus free WiFi and a flat-screen TV with digital channels. Comforts include a memory foam bed and Egyptian cotton sheets, and guests will also appreciate thoughtful touches, such as a pillow menu and slippers. Housekeeping is available on request.
Hera Palace Hotel & Apartment Ba Dinh offers 20 air-conditioned accommodations with washers/dryers and free newspapers. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 45-inch flat-screen televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages and massages.

Languages

English, Vietnamese

Property amenities

Pool/Spa

  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite motorcycle parking only

Food and drink

  • Cleaning supplies
  • Freezer
  • Paper towels
  • Refrigerator

Dining

  • Couples/private dining

Bedrooms

  • Egyptian cotton sheets
  • Extra futon (surcharge)
  • Memory foam mattress
  • Pillow menu

Bathroom

  • 1 partially-open bathroom
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 45-inch flat-screen TV with digital channels

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Free daily newspapers
  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Proposal/romance packages
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Connected to a convention centre
  • Connected to a shopping centre
  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping centre
  • Near the airport

Things to do

  • Casino nearby
  • Theme park nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • Bed sheets changed on request
  • Cleaning products are eco-friendly
  • Housekeeping (on request)
  • Reception hall
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 350000 (one-way), (from 1 to 3 years old)
  • Futon bed fee: VND 300000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hera Palace & Ba Dinh Hanoi
Hera Palace Hotel Apartment Ba Dinh
Hera Palace Hotel & Apartment Ba Dinh Hanoi
Hera Palace Hotel & Apartment Ba Dinh Aparthotel
Hera Palace Hotel & Apartment Ba Dinh Aparthotel Hanoi

Frequently asked questions

Is Hera Palace Hotel & Apartment Ba Dinh pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hera Palace Hotel & Apartment Ba Dinh?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at Hera Palace Hotel & Apartment Ba Dinh on 27 Feb 2025 start from AU$33.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hera Palace Hotel & Apartment Ba Dinh?

Motorbike parking only.

What time is check-in at Hera Palace Hotel & Apartment Ba Dinh?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hera Palace Hotel & Apartment Ba Dinh?

Checkout is at noon.

Does Hera Palace Hotel & Apartment Ba Dinh provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 350000 per vehicle applies.

Where is Hera Palace Hotel & Apartment Ba Dinh located?

Located in Ba Dinh, this luxury aparthotel is within a 15-minute walk of Embassy of Japan and West Lake. Hoan Kiem Lake is 2.9 mi (4.7 km) away.

Hera Palace Hotel & Apartment Ba Dinh Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 2 out of 13 reviews
Rating 2 - Terrible. 2 out of 13 reviews

8.2/10

Cleanliness

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Earnest Lemone, san diego

Liked: Cleanliness, property conditions & facilities
Everything was good except for just having one day of hot water for the shower.
Stayed 11 nights in Jan 2025

10/10 Excellent

Lily

Liked: Cleanliness, amenities, property conditions & facilities
The owner responded message very fast, love the stay
Stayed 2 nights in Jan 2025

4/10 Poor

Stanislaw Jerzy, Harlow

I cancelled my stay at this property because the apartment was not the one I booked from the offer. The photos and description of the apartment did not match reality. In addition, the property was undergoing renovation work that excluded any relaxation.
Stayed 13 nights in Dec 2024

8/10 Good

Neil, Plantation

Liked: Cleanliness, property conditions & facilities
Too much construction noises
Stayed 7 nights in Nov 2024

8/10 Good

Neil, Plantation

Liked: Property conditions & facilities
Construction noises and dust
Stayed 4 nights in Oct 2024

10/10 Excellent

Loan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Vị trí thuận tiện đi lại, đi bộ vào ngõ 1 đoạn nhưng rất yên tĩnh. Ko có lễ tân chỉ nhận chìa khoá từ cô lao công, thủ tục đơn giản dễ dàng. Mình thích không gian riêng tư thế này nên sẽ quay lại!
Stayed 1 night in Oct 2024

10/10 Excellent

Trang

Liked: Cleanliness, amenities, property conditions & facilities
Phòng mới, sạch sẽ, đầy đủ tiện nghi, ô tô đỗ đi bộ vào khoảng chục mét nên tiện, lên phố cũng gần và cũng gần Hồ Tây, nói chung là quá ổn so với giá này
Stayed 1 night in Oct 2024

10/10 Excellent

Kor

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Chỗ ở đầy đủ đồ dùng, nội thất mới, xung quanh là chợ, siêu thị, ngân hàng và nhiều quán ăn rất tiện lợi
Stayed 1 night in Sep 2024

10/10 Excellent

Ha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Phòng decor ổn, đủ thiết bị cần dùng Cuối tuần nghỉ ngơi riêng tư ở đây cũng ổn Sẽ quay lại
Stayed 1 night in Sep 2024

10/10 Excellent

Wang

Liked: Cleanliness, amenities, property conditions & facilities
Căn phòng nhỏ xinh, ấm cúng, đồ dùng đều mới và sạch sẽ, xe ô tô đỗ cách chỗ nghỉ khoảng 10m, nói chung vẫn thuận tiện đi lại
Stayed 1 night in Sep 2024