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ISTAY Hotel Apartment 5

3.0 star property
Central aparthotel connected to the convention centre in Hanoi with a rooftop terrace
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ISTAY Hotel Apartment 5

1 Bedroom Apartment | City view
Garden
1 Bedroom Apartment | City view
Lobby sitting area
Superior Double or Twin Room, Kitchenette

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Washer
  • Parking available
  • Room service
  • Outdoor space
  • Housekeeping
The price is AU$25
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

View from room

Deluxe Room

Highlights

Fireplace
Private hot tub
Air conditioning
Heating
Kitchenette
Fridge
LCD TV
Washer/dryer
  • 35 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Courtyard view

Standard Room

Highlights

Fireplace
Air conditioning
Heating
Kitchenette
Fridge
LCD TV
Washer/dryer
Pillow menu
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room, Kitchenette

Superior Double or Twin Room, Kitchenette

Superior Double or Twin Room, Kitchenette

Highlights

Fireplace
Air conditioning
Heating
Kitchenette
Fridge
LCD TV
Washer/dryer
Pillow menu
  • Studio
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Room, Kitchenette

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Superior Room, Kitchenette

Highlights

Fireplace
Air conditioning
Heating
Kitchenette
Fridge
LCD TV
Washer/dryer
Pillow menu
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | View from room

1 Bedroom Apartment

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
Heating
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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Restaurant
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8.0 out of 10, Very good, (79)
The price is AU$34
includes taxes & fees
29 Nov - 30 Nov
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About the area

Map
No.45 Alley 4 Dong me street, Me Tri ward, Nam Tu Liem, Hanoi

What's nearby

  • Keangnam Landmark Tower 72 - 15 min walk - 1.3 km
  • Vietnam National Convention Center - 4 min drive - 2.7 km
  • My Dinh National Stadium - 5 min drive - 3.2 km
  • Ho Chi Minh Mausoleum - 9 min drive - 8.1 km
  • Hoan Kiem Lake - 12 min drive - 11.4 km

Getting around

  • Ga Thuong Tin Station - 19 min drive
  • Ga Hà Đông Station - 31 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive

Restaurants

  • ‪The Gioi Hai San - ‬2 min walk
  • ‪Artisée Cafe Deli - The Manor - ‬8 min walk
  • ‪Cộng Cà Phê - The Manor - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Cellini Cafe - ‬6 min walk

About this property

ISTAY Hotel Apartment 5

Central aparthotel connected to the convention centre in Hanoi with a rooftop terrace
This aparthotel features a restaurant, a bar/lounge and a rooftop terrace. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre. Each apartment boasts a fireplace and offers free WiFi and a kitchenette. Comforts include a pillowtop bed and Egyptian cotton sheets, and guests will also find conveniences, such as a washer/dryer and a fridge.
ISTAY Hotel Apartment 5 offers 58 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and washers/dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include complimentary bottles of water and rice cookers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Korean, Vietnamese

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (VND 50,000 per day; includes in/out privileges)

Kitchenette

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Rice cooker

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Limited room service

Bedrooms

  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed: VND 150,000 per night

Bathroom

  • 1 private bathroom
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Fireplace

Entertainment

  • LCD TV with cable channels

Outdoor areas

  • Garden
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Fan
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free newspapers in lobby
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a convention centre
  • Connected to a shopping centre
  • In a business district
  • In the city centre

Things to do

  • Health club (partner property) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Security system
  • Fire extinguisher

General

  • 58 units
  • 8 floors
  • Access via exterior corridors
  • Banquet hall
  • Built in 2017
  • Garden

Activities nearby

  • Gym (guest discount)
  • Health club (partner property)

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 6 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
Late check-out fee: VND 300000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 150000.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: VND 300000 per vehicle (one-way)
  • Self-parking fee: VND 50000 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: VND 300000 (subject to availability)
  • Rollaway bed fee: VND 150000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

ISTAY Hotel Apartment 5 Hanoi
ISTAY Apartment 5 Hanoi
ISTAY Apartment 5
ISTAY Hotel Apartment 5 Hanoi
ISTAY Hotel Apartment 5 Aparthotel
ISTAY Hotel Apartment 5 Aparthotel Hanoi

Frequently asked questions

Is ISTAY Hotel Apartment 5 pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ISTAY Hotel Apartment 5?

As of 28 Nov 2024, prices found for a 1-night stay for 2 adults at ISTAY Hotel Apartment 5 on 22 Dec 2024 start from AU$24.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ISTAY Hotel Apartment 5?

Self-parking is available for VND 50000 per day.

What time is check-in at ISTAY Hotel Apartment 5?

Check-in start time: 1 PM; check-in end time: 6 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at ISTAY Hotel Apartment 5?

Checkout is at 12:30 PM. Late checkout is available for VND 300000 (subject to availability).

Does ISTAY Hotel Apartment 5 provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 300000 per vehicle applies.

Where is ISTAY Hotel Apartment 5 located?

Located in Nam Từ Liêm, this aparthotel is 1.1 mi (1.8 km) from My Dinh National Stadium, and within 6 mi (10 km) of Australian Embassy and US Embassy. Ho Chi Minh Mausoleum and Embassy of China are also within 6 mi (10 km).

ISTAY Hotel Apartment 5 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 17 reviews" "
Rating 8 - Good. 8 out of 17 reviews" "
Rating 6 - Okay. 3 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

4.0/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

KEVIN

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

KEVIN

8/10 Good

IN GWON

Stayed 3 nights in Apr 2022

10/10 Excellent

IN GWON

Stayed 4 nights in Apr 2022

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort
No room available
When we arrived to check into our prepaid studio apartment, they had no available room for us. They instead sent us to another hotel that was terrible and told us they'd be back to pick us up at 7am. We were in the lobby waiting until 7:30 when I asked if they were coming. They instead sent a car for us. Our Studio at IStay was as advertised and was nice enough. But for them to not have a room for us after we had spent all day traveling and were exhausted did not sit well with us. My wife and I were not happy.
Stayed 6 nights in Jun 2018

10/10 Excellent

kota

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
お湯が出なくなりました
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

YOUNGHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 괜찮은 호텔
중,장기 숙박하기에 좋습니다. 일반 여행객이 사용하기에도 편한 호텔입니다.
Stayed 4 nights in Jul 2019

8/10 Good

sunghoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
나름 괜찮음.
나름 괜찮음. 출장이라면.. 다시 사용할게요^^
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
시설은 깨끗하고 좋았지만 아침식사가 나오지 않았습. 주변에 공동묘지가 있어서 저녁 늦게 걸어서 다니기에 불편함
Stayed 2 nights in Jun 2019

8/10 Good

Jaehoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 good
상태대비 가성비에서 매우만족합니다
Stayed 3 nights in Jan 2019

10/10 Excellent

jake

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good location good staffs good facility i like here very much
Stayed 5 nights in Dec 2018

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
日曜日の朝は、朝食付きで予約とってもありません。
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

SOONEUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치 확인 요함
같은 이름의 숙박업소가 다섯개 정도 된다고 함. 내가 가고자 하는 지역과의 거리는 먼 거리여서 택시로 이동 하는 문제 가 있었으나 비교적 깨끗 하고 가격대비 훌륭한편 . 한국인들이 매우 많이 이용 하였음 .같은 이름의 숙박 시설 이용 할시 위치 확인 반드시 요함
Stayed 7 nights in May 2018

8/10 Good

Dongchan

Liked: Staff & service, room comfort
중심가와 가까와 위치는 좋았습니다 첫날부터 물이 안나와 밤에 다른방에서 샤워후 돌아오는 불편함이 있었고, 무엇보다도 make up room제도가 잘 되지 않아 아쉽습니다 싼 가격에 나름 좋았던 기억을 유지하려 합니다
Stayed 3 nights in Aug 2017