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L7 WEST LAKE HANOI BY LOTTE

5.0 star property
Luxury Hanoi hotel connected to a shopping centre, steps from Lotte Mall Tay Ho

Photo gallery for L7 WEST LAKE HANOI BY LOTTE

Outdoor pool
Lake view
Poolside bar
Lake
House, 2 Double Beds (Upper, Double) | Living area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Gym
  • Spa
The current price is AU$153
includes taxes & fees
22 June - 23 June

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Studio Suite, 1 King Bed (Double)

Studio Suite, 1 King Bed (Double) | Living area

Studio Suite, 1 King Bed (Double)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 1 King Bed

View all photos for Studio (Suite Twin)

Studio (Suite Twin)

Studio (Suite Twin)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room (CONVERTIBLE)

1 bedroom, minibar, in-room safe, desk

Superior Room (CONVERTIBLE)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 2 Single Beds and 1 King Bed

View all photos for Superior Room, 1 Double Bed, Lake View

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed, Lake View

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Twin Room

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room, Lake View

1 bedroom, minibar, in-room safe, desk

Superior Twin Room, Lake View

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, Lake View (CONVERTIBLE)

1 bedroom, minibar, in-room safe, desk

Superior Room, Lake View (CONVERTIBLE)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 2 Single Beds and 1 King Bed

View all photos for Superior Room, 1 Double Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed (Club)

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed (Club)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Lake View (Club)

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed, Lake View (Club)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room (Family)

1 bedroom, minibar, in-room safe, desk

Superior Room (Family)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for House, 1 King Bed (Upper)

1 bedroom, minibar, in-room safe, desk

House, 1 King Bed (Upper)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 1 King Bed

View all photos for House, 2 Double Beds (Upper, Double)

1 bedroom, minibar, in-room safe, desk

House, 2 Double Beds (Upper, Double)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 Double Bed (Handicap)

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed (Handicap)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
683 Alley, Lac Long Quan Street, Phu Thuong Ward, Tay Ho District, Hanoi, 100000

What's nearby

  • Lotte Mall Tay Ho - 1 min walk - 0.0 km
  • West Lake - 7 min walk - 0.6 km
  • Ho Chi Minh Mausoleum - 6 min drive - 6.6 km
  • Hanoi Old Town Night Market - 8 min drive - 7.8 km
  • Hoan Kiem Lake - 8 min drive - 8.2 km

Getting around

  • Ga Co Loa Station - 12 min drive
  • Hanoi Long Bien Station - 22 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • ‪Highlands Coffee - ‬4 min walk
  • ‪Cửu Ngư Lầu - ‬9 min walk
  • ‪Sen Tây Hồ - ‬7 min walk
  • ‪ABC Coffee Roasters - ‬2 min walk
  • ‪The Greek Taverna - ‬6 min walk

About this property

L7 WEST LAKE HANOI BY LOTTE

Luxury hotel near West Lake
Located close to Lotte Mall Tay Ho and Tran Quoc Pagoda, L7 WEST LAKE HANOI BY LOTTE provides a golf course, a poolside bar and a shopping centre on-site. Treat yourself to spa services, such as a body treatment, a facial or a massage. Enjoy dim sum and more at the two on-site restaurants. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a 24-hour front desk and coworking spaces
  • Wedding services, a lift and 4 meeting rooms
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 264 rooms have comforts such as air conditioning and bathrobes, as well as perks such as free WiFi and safes.
Other amenities include:
  • Bidets, baths or showers and free toiletries
  • 65-inch Smart TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, Vietnamese

Similar properties

Indoor pool, outdoor pool

Lotte Hotel Hanoi

  • Pool
  • Hot tub
  • Spa
  • Parking included
9.4 out of 10, Exceptional, 1,000 reviews
The price is AU$197
includes taxes & fees
15 June - 16 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 567,000 for adults and VND 283,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Hedonist
  • Layered
  • Lush Salon
  • Tim Ho Wan

Things to do

  • 9-hole golf course
  • Golf clubs/equipment
  • Gym
  • Outdoor pool
  • Playground
  • Shopping centre
  • TV in common areas

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (50 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s pool will not be available on the first Monday of every month.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 567000 for adults and from VND 283500 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

L7 West Lake Hanoi
L7 West Hanoi By Lotte Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel
L7 WEST LAKE HANOI BY LOTTE Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel Hanoi

Frequently asked questions

Does L7 WEST LAKE HANOI BY LOTTE have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at L7 WEST LAKE HANOI BY LOTTE?

As of 13 June 2025, prices found for a 1-night stay for 2 adults at L7 WEST LAKE HANOI BY LOTTE on 22 June 2025 start from AU$153.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is L7 WEST LAKE HANOI BY LOTTE pet-friendly?

No, pets are not allowed at this property.

How much is parking at L7 WEST LAKE HANOI BY LOTTE?

Self-parking is free at this property.

What time is check-in at L7 WEST LAKE HANOI BY LOTTE?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at L7 WEST LAKE HANOI BY LOTTE?

Checkout is at noon.

Where is L7 WEST LAKE HANOI BY LOTTE located?

Located in Tay Ho, this luxury hotel is within a 10-minute walk of Lotte Mall Tay Ho and West Lake. Tran Quoc Pagoda and Ho Chi Minh Mausoleum are also within 6 mi (10 km).

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L7 WEST LAKE HANOI BY LOTTE Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 240 out of 288 reviews
Rating 8 - Good. 27 out of 288 reviews
Rating 6 - Okay. 10 out of 288 reviews
Rating 4 - Poor. 5 out of 288 reviews
Rating 2 - Terrible. 6 out of 288 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Curd

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and will repeat next time.
Stayed 6 nights in Apr 2025

10/10 Excellent

Tu

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place.
Stayed 1 night in May 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast buffet, quick & efficient housekeeping, conveniently connected to a large mall with grocery, movie theater & restirsnts.
Stayed 6 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel connected to the Lotte mall. Hotel was very nice and breakfast was outstanding. We enjoyed staying at this wonderful hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. We were sad that we only stayed 1 night. Will definitely go back!
Stayed 1 night in Apr 2025

10/10 Excellent

Tuan

Liked: Amenities, property conditions & facilities
Beautiful and spacious. The staff was amazing.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing and the staff was very friendly
Stayed 3 nights in Nov 2024

10/10 Excellent

Keith

Liked: Staff & service, amenities, property conditions & facilities
Everything was great. Shopping mall is next to the hotel made it easy to access food and shopping.
Stayed 2 nights in Feb 2025

10/10 Excellent

Takuma

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Viet Ha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, big hotel, friendly staff, can enter the mall directly. Just not very convenient if you want to explore the old town and the food scene. Would definitely come back.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very inspiring stay and I would love to come back again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Khac Minh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is comfortable, convenient. Breakfast is delicious
Stayed 1 night in Feb 2025

10/10 Excellent

Stephany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - attached to the Lotte Mall. Staff was super attentive and helpful. The pool views of Hanoi was great. Location is a little far from other things to do.
Stayed 1 night in Dec 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Feb 2025

10/10 Excellent

Zaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and very friendly staff all of them. Thank you
Stayed 3 nights in Dec 2024

10/10 Excellent

KEITH

Liked: Amenities, property conditions & facilities
👍
Stayed 1 night in Mar 2025

10/10 Excellent

Sai Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and clean hotel .. shopping mall is very big.. u can enjoy whole day there
Stayed 1 night in Sep 2024

10/10 Excellent

MANHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is great to stay at there. Good view, good location considering lotte mall. All of staffs are so kind and helpful. I'll stay at there if i have a chance to go Hanoi.
Stayed 1 night in Sep 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top 5 stars hotel

Top class hotel in all facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

CHIEN HUI VIVIANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied!
Stayed 2 nights in Dec 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top 5 stars hotel experience

Top 5 stars hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Hing Ka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really stylish and comfortable!
Stayed 3 nights in Jul 2024

10/10 Excellent

Son

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New clean hotel. Rooms are spacious. Nice infinity pool on 23rd floor. It is conveniently attached to Lotte mall and there are a lot of excellent shopping and dining options there.
Stayed 2 nights in Oct 2024

10/10 Excellent

HAE IN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good!

very good~
Stayed 1 night in Jan 2025