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L7 WEST LAKE HANOI BY LOTTE

5.0 star property
Luxury Hanoi hotel connected to a shopping centre, steps from Lotte Mall Tay Ho

Photo gallery for L7 WEST LAKE HANOI BY LOTTE

Outdoor pool
Children's play area - indoor
Lake
Studio Suite Double | Lake view
Poolside bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Gym
  • Spa
The current price is AU$177
includes taxes & fees
25 Mar - 26 Mar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Double

Minibar, in-room safe, desk, iron/ironing board

Superior Double

Highlights

Air conditioning
Smart TV
Bathrobes
Private bathroom
Hairdryer
Bidet
Electric kettle
Minibar
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Club Floor LAKE VIEW

Lake view

Superior Double Club Floor LAKE VIEW

Highlights

Air conditioning
Smart TV
Bathrobes
Private bathroom
Hairdryer
Bidet
Electric kettle
Minibar
  • 38 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior TWIN LAKE VIEW

Lake view

Superior TWIN LAKE VIEW

Highlights

Air conditioning
Smart TV
Bathrobes
Private bathroom
Hairdryer
Bidet
Electric kettle
Minibar
  • 38 sq m
  • Lake view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Family

Superior Family | City view

Superior Family

Highlights

Air conditioning
Smart TV
Bathrobes
Private bathroom
Hairdryer
Bidet
Electric kettle
Minibar
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Studio Suite Twin

Studio Suite Twin | Lake view

Studio Suite Twin

Highlights

Separate sitting area
Air conditioning
Smart TV
Bathrobes
Private bathroom
Hairdryer
Bidet
Minibar
  • 82 sq m
  • Lake view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Studio Suite Double

Studio Suite Double | Lake view

Studio Suite Double

Highlights

Separate sitting area
Air conditioning
Smart TV
Bathrobes
Private bathroom
Hairdryer
Bidet
Minibar
  • 82 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Convertible

Minibar, in-room safe, desk, iron/ironing board

Superior Convertible

Highlights

Air conditioning
Smart TV
Bathrobes
Private bathroom
Hairdryer
Bidet
Electric kettle
Minibar
  • 38 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Convertible LAKE VIEW

Lake view

Superior Convertible LAKE VIEW

Highlights

Air conditioning
Smart TV
Bathrobes
Private bathroom
Hairdryer
Bidet
Electric kettle
Minibar
  • 38 sq m
  • Lake view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Club Floor

Minibar, in-room safe, desk, iron/ironing board

Superior Double Club Floor

Highlights

Air conditioning
Smart TV
Bathrobes
Private bathroom
Hairdryer
Bidet
Electric kettle
Minibar
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior TWIN

Minibar, in-room safe, desk, iron/ironing board

Superior TWIN

Highlights

Air conditioning
Smart TV
Bathrobes
Private bathroom
Hairdryer
Bidet
Electric kettle
Minibar
  • 38 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double LAKE VIEW

Lake view

Superior Double LAKE VIEW

Highlights

Air conditioning
Smart TV
Bathrobes
Private bathroom
Hairdryer
Bidet
Electric kettle
Minibar
  • 38 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

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The price is AU$199
includes taxes & fees
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About the area

Map
683 Alley, Lac Long Quan Street, Phu Thuong Ward, Tay Ho District, Hanoi, 100000

What's nearby

  • Lotte Mall Tay Ho - 1 min walk
  • West Lake - 7 min walk
  • Ho Chi Minh Mausoleum - 7 min drive
  • Hoan Kiem Lake - 8 min drive
  • Hanoi Old Town Night Market - 8 min drive

Getting around

  • Ga Co Loa Station - 12 min drive
  • Hanoi Long Bien Station - 22 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • ‪Highlands Coffee - ‬4 min walk
  • ‪Cửu Ngư Lầu - ‬9 min walk
  • ‪Sen Tây Hồ - ‬7 min walk
  • ‪ABC Coffee Roasters - ‬2 min walk
  • ‪The Greek Taverna - ‬6 min walk

About this property

L7 WEST LAKE HANOI BY LOTTE

Luxury hotel near West Lake
Located close to Lotte Mall Tay Ho and Tran Quoc Pagoda, L7 WEST LAKE HANOI BY LOTTE provides a golf course, a poolside bar and a shopping centre on-site. Treat yourself to spa services, such as a massage, a body treatment or a facial. Enjoy dim sum and more at the two on-site restaurants. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), wedding services and tour/ticket information
  • 4 meeting rooms, multilingual staff and luggage storage
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 264 rooms have comforts such as air conditioning and bathrobes, as well as perks such as free WiFi and safes.
Other amenities include:
  • Bidets, baths or showers and free toiletries
  • 65-inch Smart TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 554,400 for adults and VND 277,200 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Hedonist
  • Layered
  • Lush Salon
  • Tim Ho Wan

Things to do

  • 9-hole golf course
  • Golf clubs/equipment
  • Gym
  • Outdoor pool
  • Playground
  • Shopping centre
  • TV in common areas

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (50 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s pool will not be available on the first Monday of every month.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 554400 for adults and from VND 277200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

L7 West Lake Hanoi
L7 West Hanoi By Lotte Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel
L7 WEST LAKE HANOI BY LOTTE Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel Hanoi

Frequently asked questions

Does L7 WEST LAKE HANOI BY LOTTE have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at L7 WEST LAKE HANOI BY LOTTE?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at L7 WEST LAKE HANOI BY LOTTE on 25 Mar 2025 start from AU$176.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is L7 WEST LAKE HANOI BY LOTTE pet-friendly?

No, pets are not allowed at this property.

How much is parking at L7 WEST LAKE HANOI BY LOTTE?

Self-parking is free at this property.

What time is check-in at L7 WEST LAKE HANOI BY LOTTE?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at L7 WEST LAKE HANOI BY LOTTE?

Checkout is at noon.

Where is L7 WEST LAKE HANOI BY LOTTE located?

Located in Tay Ho, this luxury hotel is within a 10-minute walk of Lotte Mall Tay Ho and West Lake. Tran Quoc Pagoda and Ho Chi Minh Mausoleum are also within 6 mi (10 km).

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L7 WEST LAKE HANOI BY LOTTE Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 187 out of 228 reviews
Rating 8 - Good. 23 out of 228 reviews
Rating 6 - Okay. 9 out of 228 reviews
Rating 4 - Poor. 3 out of 228 reviews
Rating 2 - Terrible. 6 out of 228 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ammar

My stay was amazing and the staff was very friendly
Stayed 3 nights in Nov 2024

10/10 Excellent

Khac Minh

It is comfortable, convenient. Breakfast is delicious
Stayed 1 night in Feb 2025

10/10 Excellent

Stephany

Great hotel - attached to the Lotte Mall. Staff was super attentive and helpful. The pool views of Hanoi was great. Location is a little far from other things to do.
Stayed 1 night in Dec 2024

10/10 Excellent

Jun

It was a very inspiring stay and I would love to come back again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Zaki

Very nice property and very friendly staff all of them. Thank you
Stayed 3 nights in Dec 2024

10/10 Excellent

Chi yuen

New hotel in Central area
Nice and modern
Stayed 1 night in Oct 2024

10/10 Excellent

MANHEE

It is great to stay at there. Good view, good location considering lotte mall. All of staffs are so kind and helpful. I'll stay at there if i have a chance to go Hanoi.
Stayed 1 night in Sep 2024

10/10 Excellent

Sai Hung

Very new and clean hotel .. shopping mall is very big.. u can enjoy whole day there
Stayed 1 night in Sep 2024

10/10 Excellent

Manuel

Top 5 stars hotel
Top class hotel in all facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Son

New clean hotel. Rooms are spacious. Nice infinity pool on 23rd floor. It is conveniently attached to Lotte mall and there are a lot of excellent shopping and dining options there.
Stayed 2 nights in Oct 2024

10/10 Excellent

shinae

very nice place.
Stayed 4 nights in Apr 2024

10/10 Excellent

Hing Ka

really stylish and comfortable!
Stayed 3 nights in Jul 2024

10/10 Excellent

Manuel

Top 5 stars hotel experience
Top 5 stars hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Carmen

The hotel interior and concept is great and the best hotel I have stayed so far
Stayed 1 night in Feb 2024

10/10 Excellent

Shirley

Higher end, stylish & brand new hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Heejoon

A nice and quiet place to spend my vacation. People are extremely kind. Less than perfect if you’re into sauna, though.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

5days biz trip
Service excellent, room in good new condition. Great location as next to lotte mall with plenty of shopping, restaurant, supermarket and amenities. Only issue is, room service menu should hv more choices but food quality served is good!
Stayed 5 nights in Aug 2024

8/10 Good

Jagbir

Family room is small, hardly any space to move around the room and place the luggage
Stayed 3 nights in Nov 2024

10/10 Excellent

Kenny

The staff is ver nice and helpful.
Stayed 3 nights in Mar 2024

10/10 Excellent

Cameron

Quick trip
Had a short two day business trip and this was a great place to stay. Great local coffee shop right around the corner
Stayed 2 nights in Apr 2024

2/10 Terrible

Verified traveller

Top notch location, condition and amenities.. service staff need to be better equiped and trained, they seem mostly in experienced to provide slow check in and handle questions properly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Yun Fang

New hotel. Next to lotte mart and airport
Stayed 3 nights in May 2024

10/10 Excellent

YOONSIK

Cozy and modern
Stayed in modernized atmosphere and the hospitality was awesome. I am willing to stay here again in next trip to Hanoi.
Stayed 1 night in Feb 2024

10/10 Excellent

Kurt

This is top class hotel, but also very expensive compared to what you can get in Vietnam. I will go there again - surely NICE
Stayed 2 nights in Mar 2024

10/10 Excellent

YOUNHO

It's enough for a vacation, but the location is ambiguous for sightseeing around the area. It's convenient to use Grab, but if you're not lucky when you come back from Hoan Kiem, it'll be hard to get to the accommodation because Grab won't be available for over an hour.
Stayed 2 nights in Sep 2024