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Madam Moon Hotel

3.0 star property
Relax in this tranquil retreat near Hoan Kiem Lake. Enjoy your morning coffee while planning your day of exploring nearby theatres.
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Madam Moon Hotel

View from property
Minibar, in-room safe, desk, blackout curtains
Restaurant
Deluxe Double or Twin Room, Balcony, City View | Balcony
View from property

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
  • Parking included
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Triple Room, City View

Deluxe Triple Room, City View

Deluxe Triple Room, City View

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Minibar
Cable channels
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Family Room, Balcony, City View

Minibar, in-room safe, desk, blackout curtains

Family Room, Balcony, City View

Highlights

Balcony
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Minibar
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Triple Room, Balcony, City View

Minibar, in-room safe, desk, blackout curtains

Deluxe Triple Room, Balcony, City View

Highlights

Balcony
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Minibar
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Deluxe Double or Twin Room, Balcony, City View

Deluxe Double or Twin Room, Balcony, City View

Deluxe Double or Twin Room, Balcony, City View

Highlights

Balcony
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Minibar
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Deluxe Double or Twin Room, City View

Minibar, in-room safe, desk, blackout curtains

Deluxe Double or Twin Room, City View

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Minibar
Cable channels
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Family Room, City View

Family Room, City View

Family Room, City View

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Minibar
Cable channels
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds
Family Executive Suite, 1 king bed, 1 single bed with sofa bed, City View

Gem Premier Hotel & Spa

Spa
Free WiFi
Restaurant
Parking available
8.8 out of 10, Excellent, (949)
Gem Premier Hotel & Spa
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About the area

Map
17 Hang Hanh Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake - 4 min walk
  • Hanoi Old Town Night Market - 4 min walk
  • Thang Long Water Puppet Theatre - 5 min walk
  • St. Joseph's Cathedral of Hanoi - 7 min walk
  • Ho Chi Minh Mausoleum - 3 min drive

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 25 min drive

Restaurants

  • ‪The Note Coffee - ‬1 min walk
  • ‪Pizza 4Ps 11B Bảo Khánh - ‬1 min walk
  • ‪Thủy Tạ - ‬2 min walk
  • ‪KFC - ‬1 min walk
  • ‪Cafe Phố Cổ - ‬2 min walk

About this property

Madam Moon Hotel

Hotel near Hoan Kiem Lake
Located close to Thang Long Water Puppet Theatre and Embassy of China, Madam Moon Hotel provides a free breakfast buffet, a garden and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a restaurant.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), ATM/banking services and a gift shop
  • A computer station, a front desk safe and coffee/tea in reception
Room features
All guest rooms at Madam Moon Hotel feature perks, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

Chinese (Mandarin), English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 250000.0 per night.

Payment types

Important information

Optional extras

  • Airport shuttle fee: VND 380000 per vehicle (one-way)
  • Rollaway bed fee: VND 250000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have any lifts

Property is also known as

Madam Moon Guesthouse Hotel Hanoi
Madam Moon Guesthouse Hotel
Madam Moon Guesthouse Hanoi
Madam Moon Guesthouse
Madam Moon Hotel Hanoi
Madam Moon Hanoi
Madam Moon
Madam Moon Hotel Hotel
Madam Moon Hotel Hanoi
Madam Moon Hotel Hotel Hanoi

Frequently asked questions

Is Madam Moon Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Madam Moon Hotel?

Self-parking is free at this property.

What time is check-in at Madam Moon Hotel?

Check-in start time: noon; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Madam Moon Hotel?

Checkout is at noon.

Does Madam Moon Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 380000 per vehicle applies.

Where is Madam Moon Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. Embassy of China and Goethe-Institut Hanoi are also within 1 mi (2 km). Hanoi Long Bien Station is 15 minutes by foot and Hanoi Railway Station is 22 minutes.

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 11 reviews" "
Rating 8 - Good. 4 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 2 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Al

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They upgraded us to a different hotel with elevator when they saw we have seniors with our group. Hanoi has basic accomodations but this hotel has nice staffed lobby. They have arrangements for breakfast at nearby restaurant and they have a great “americanized” vietnamese buffet breakfast. They even let us leave our luggage for a day while we tour halong bay. Vietnamese people are awesome. Do the local walking tours of old town. Overall, they are great!
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jun 2018

6/10 Okay

Gabrielle, Melbourne. Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the lake, old quarter buzz..
Airport Pick-up excellent Quiet bedroom no 101, Madame Moon 2..We were put there for reasons unexplained.. Breakfast Good, Bed very hard...

10/10 Excellent

Kevin, Quebec

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply wow!! Place very quiet , clean, and the people Are very nice
Stayed 1 night in Nov 2019

10/10 Excellent

gwangsu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3층인데 엘리베이터가 없어서 좀 힘들긴 했습니다. 여행 목표가 호캉스가 아니어서 숙박 기능만 생각했을때 위치나 조식 여행 서비스 등은 매우 좋았습니다 ~
Stayed 1 night in Oct 2019

8/10 Good

Lene Rahr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
blev opgraderet og personalet var mega hyggelige og meget søde til at hjælpe. Et dejligt område, men det larmer fra gaden, så man skal ikke forvente ro. Men hyggelige ejendomme i området med smalle høje huse med et værelse pr etage.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelli lähellä Hoan Kiem järveä ja Old Quarteria
Hotelli sijaitsee noin 100 metrin päässä Hoam Kiem järvestä ja Old Quarterin reunalla. Sijainti on oikein hyvä. Hotellissa on on kymmenkunta huonetta. Huone oli mukava ja hyvinvarusteltu. Valitettavasti alakerroksiin tuli mopoista liikenteen melua jo 7 jälkeen aamulla. Hyvä buffet aamupala tarjoiltiin läheisessä ravintolassa. Palvelu oli ystävällistä. Hotelli myy maksua vastaan erilaisia retkiä. Ihan kiva pieni hotelli. Samalla kadulla kymmeniä vastaavia hotelleja.
Stayed 3 nights in Sep 2018

10/10 Excellent

Dahee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 체크인할때부터 지내는동안, 그리고 체크아웃 한 이후에도 캐리어 보관때문에 다시 들릴 일이 있었는데 직원분들이 정말 너무너무 친절했었습니다. 이렇게 저렴한 가격에 최고의 서비스를 받고 왔습니다. 호텔위치또한 하노이 여행객들이 가장 많이 들리는 호안끼에호수 바로 코앞에 위치해있어 최고였습니당
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족해요
가격 대비 대단히 만족.
Stayed 1 night in Jun 2018

4/10 Poor

단기여행자, INCHEON, KOREA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
마담문게스트하우스에 예약을 하였으나 현지에서 다른 호텔로 사전 동의를 구하지 않고 바뀜
호텔을 이용하지 않아서 잘 모르겠음. 아마 호텔 예약이 꽉 차서 다른 호텔로 보낸 것 같았으나 사전에 양해를 구했으면 좋겠음.

4/10 Poor

Henry, Paris

Disliked: Staff & service, property conditions & facilities
Nous avons eu la désagréable surprise de nous faire loger dans autre hotel après que la personne de l'acceuil de Madam Moon Guesthouse nous ait proposé de nous vendre des séjours et transports sans succès car nous étions fatigués de la journée et voulions nous reposer. Je déconseille cet hôtel