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Melia Hanoi

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Melia Hanoi

2 restaurants, breakfast served
Lobby
Minibar, in-room safe, desk, laptop workspace
Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers
Building design

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Room service
The current price is AU$205
includes taxes & fees
7 Sept - 8 Sept

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
  • 68 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (The Level 3AD)

Minibar, in-room safe, desk, laptop workspace

Premium Room (The Level 3AD)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Connecting Rooms

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, Connecting Rooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Bidet
  • 64 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (The Level 3AD)

City view

Suite (The Level 3AD)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Hairdryer
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Balcony (The Level 3AD)

Minibar, in-room safe, desk, laptop workspace

Suite, Balcony (The Level 3AD)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 68 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Hairdryer
  • 68 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level, Suite, Balcony

Minibar, in-room safe, desk, laptop workspace

The Level, Suite, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 68 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 King Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Bidet
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level Suite

City view

The Level Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 68 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
  • 68 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level Premium

The Level Premium

The Level Premium

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room (3AD)

Minibar, in-room safe, desk, laptop workspace

Premium Room (3AD)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Bidet
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Bidet
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room (3AD)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room (3AD)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Bidet
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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8.8 out of 10, Excellent, 420 reviews
The price is AU$188
includes taxes & fees
30 Aug - 31 Aug
Sheraton Hanoi Hotel
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About the area

Map
44b Ly Thuong Kiet Street, Hoan Kiem District, Hanoi, 01235

What's nearby

  • Hoan Kiem Lake - 7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 7 min walk - 0.6 km
  • Hanoi Opera House - 12 min walk - 1.0 km
  • Hanoi Old Town Night Market - 16 min walk - 1.4 km
  • Dong Xuan Market - 2 min drive - 1.9 km

Getting around

  • Hanoi Railway Station - 11 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 43 min drive

Restaurants

  • ‪Bún Bò Huế O Xuân - Cơ Sở 2 - ‬2 min walk
  • ‪Trung Nguyên Cafe - Cà Phê Sách - ‬3 min walk
  • ‪Bún riêu Huyền Thu - ‬3 min walk
  • ‪Cafe 42S - ‬2 min walk
  • ‪Cava Lounge at Melia Hanoi - ‬1 min walk

About this property

Melia Hanoi

Luxury hotel near Hoan Kiem Lake
Located close to St. Joseph's Cathedral of Hanoi and Hanoi Opera House, Melia Hanoi provides an airport shuttle, a terrace and shopping on-site. Treat yourself to a facial, a body scrub or a Swedish massage at Oasis Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and happy hour. In addition to a coffee shop/cafe and a hair salon, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • An outdoor pool with sunloungers
  • Limo/town car service, buffet breakfast (surcharge) and babysitting (surcharge)
  • Luggage storage, a banquet hall and a computer station
  • Wedding services, meeting rooms and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 306 rooms have comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with bidets and baths or showers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Languages

English, Spanish, Vietnamese

Similar properties

Front of property

GRAND HOTEL du LAC Hanoi

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  • Breakfast included
  • Spa
  • Free WiFi
9.8 out of 10, Exceptional, 507 reviews
GRAND HOTEL du LAC Hanoi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: VND 571,725 for adults and VND 277,200 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cham
  • Garbo
  • Mosaico

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Magnifying mirror
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property's parking fee is waived for the first 4 hours. After that, the fee is VND 30,000 per hour
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1843380.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 571725 for adults and from VND 277200 for children
  • Airport shuttle fee: VND 1890000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1843380.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hanoi Melia
Melia Hanoi
Melia Hotel Hanoi
Hanoi Sol Melia
Melia Hanoi Hotel Hanoi
Sol Melia Hanoi
Melia Hanoi Hotel
Melia Hanoi Hotel
Melia Hanoi Hanoi
Melia Hanoi Hotel Hanoi

Frequently asked questions

Does Melia Hanoi have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Melia Hanoi?

As of 10 Aug 2025, prices found for a 1-night stay for 2 adults at Melia Hanoi on 7 Sept 2025 start from AU$204.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Melia Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Melia Hanoi?

This property doesn't offer parking.

What time is check-in at Melia Hanoi?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Melia Hanoi?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Melia Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1890000 per vehicle applies.

Where is Melia Hanoi located?

Located in Hoan Kiem, this luxury hotel is within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Hanoi Opera House and Hanoi Old Town Night Market are also within 1 mi (2 km). Hanoi Railway Station is 11 minutes by foot and Hanoi Long Bien Station is 27 minutes.

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Melia Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 611 out of 1002 reviews
Rating 8 - Good. 294 out of 1002 reviews
Rating 6 - Okay. 65 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, very clean rooms. The staff were super friendly and accommodating. Everything on the menu was delicious. Well located close to all the tourist sites. Great ammenities, good gym with all of the fixings, great spa.I would totally stay here again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel very much!
Stayed 3 nights in Jun 2025

10/10 Excellent

Linnette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The huge room with 2 bathrooms. Breakfast was unbelievable.
Stayed 4 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location !
Stayed 1 night in Apr 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money.
Stayed 3 nights in Mar 2025

10/10 Excellent

huong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the lake lots of restaurants to eat and ok to walk around at night
Stayed 2 nights in Apr 2025

10/10 Excellent

Bernard

Liked: Staff & service, amenities, property conditions & facilities
We had a wonderful stay. Great staff and delightful service. The buffet breakfast was delicious and outstanding in terms of variety. Convenient location.
Stayed 4 nights in Apr 2025

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel
Stayed 15 nights in Feb 2025

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

It’s nice stay, good place, and attraction
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hanoi

Lovely hotel in the best area in Hanoi
Stayed 2 nights in Apr 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Jun 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with lively lounge bar. Would gladly stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Bryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent large hotel. Fantastic buffet breakfast. And still walkable to the whole old quarter.
Stayed 2 nights in Feb 2025

10/10 Excellent

Chun Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and convenient.
Stayed 4 nights in Apr 2025

10/10 Excellent

huong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday

Very nice stay , good service special those staff in clubs lounge level 20
Stayed 3 nights in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service and overall attitude of the staff is amazing, can’t say enough. Breakfast was good, lobby bar was good, gym was well equipped, room cleaning was top notch. Location is very good, easy to walk everywhere.
Stayed 5 nights in Mar 2025

10/10 Excellent

LaTonya

Liked: Cleanliness, amenities, property conditions & facilities
The property was very nice and clean. The staff were helpful and pleasant. The food was good especially if you’re a pick eater like me, it was the best I had my whole time in Hanoi, pricier but worth it for me. The message at the spa was awesome but twice the price and shorter than other locations outside the property. The only thing I would say I found to be excessive was the price for laundry service. I would hands down stay here again and highly recommend.
Stayed 6 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

💯

Everything was 100/100 in this hotel. Extremely clean, luxurious rooms, grand lobby, great breakfast spread, convenient location. What more to ask for!
Stayed 1 night in Apr 2025

10/10 Excellent

Quoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel, great buffet
Stayed 2 nights in Jul 2024

10/10 Excellent

Jenhsian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast buffet, especially Vietnamese noodle soup.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wiillia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Melia is a perfect place to stay in Hanoi the Suites offer so much along with the breakfast the afternoon tea is a great addition , I recommend that if you are in HANOI the Melia is a perfect stay. I must add that the staff from checking in throughout the hotel are amazing ad very professional. I give then a real !0
Stayed 6 nights in Apr 2025

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a luxurious hotel. The breakfast had a wide variety of food and was delicious.
Stayed 3 nights in Jan 2025

10/10 Excellent

TEBNOMA DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel warmly staff and good restaurants.
Stayed 1 night in Jun 2024

10/10 Excellent

AYAKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was so convenient. Staff was so kind.
Stayed 2 nights in Dec 2024

10/10 Excellent

Toan

Excellent location. Very convenient to walk around the city. Excellent staff service. One of the best hotels in the city
Stayed 3 nights in Jan 2025