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LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP

4.0 star property
Riverfront hotel with full-service spa and 24-hour front desk

Photo gallery for LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP

Exterior
Creator video
Enjoy a restful stay in this spacious room with a large bed, desk, and balcony offering a view of the surrounding area.
Enjoy a drink at the rooftop bar with city views, surrounded by wicker chairs and tables.
Relax on the outdoor terrace with a panoramic view of the city skyline, featuring comfortable seating and a bar area.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
The current price is AU$100
includes taxes & fees
15 July - 16 July

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Dbl or Twin

Junior Dbl or Twin

Junior Dbl or Twin

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Rainfall showerhead
Private bathroom
Bathrobes
Hairdryer
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Double Room

1 bedroom, minibar, in-room safe, desk

Executive Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
LCD TV
Separate bedroom
Day bed
Bathrobes
Rainfall showerhead
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Rainfall showerhead
Private bathroom
Bathrobes
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Connecting Room

1 bedroom, minibar, in-room safe, desk

Family Connecting Room

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
2 bathrooms
Private bathroom
Bathrobes
Hairdryer
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Lucien Signature

1 bedroom, minibar, in-room safe, desk

Lucien Signature

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Separate bedroom
Bathrobes
Rainfall showerhead
Shower/bath combination
  • 68 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

1 bedroom, minibar, in-room safe, desk

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
Champagne service
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Balcony Room

1 bedroom, minibar, in-room safe, desk

Executive Balcony Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Separate bedroom
Hairdryer
Bathrobes
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Lucien Privilege

1 bedroom, minibar, in-room safe, desk

Lucien Privilege

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
Champagne service
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double Room

1 bedroom, minibar, in-room safe, desk

Premier Double Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Rainfall showerhead
Private bathroom
Bathrobes
Hairdryer
  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Connecting Room

1 bedroom, minibar, in-room safe, desk

Suite Connecting Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
2 bathrooms
Private bathroom
Bathrobes
Hairdryer
  • 58 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

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About the area

Map
No.02 Cau Go Alley, Hang Bac Str., Hoan Kiem Dist., Hanoi Old Quarter, Hanoi

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre - 2 min walk - 0.2 km
  • Dong Xuan Market - 7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km
  • Hanoi Opera House - 13 min walk - 1.2 km

Getting around

  • Hanoi Long Bien Station - 14 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive

Restaurants

  • ‪Nộm Bò Khô Long Vi Dung - ‬1 min walk
  • ‪Hanoi Coffee Station - ‬2 min walk
  • ‪Quán Ốc Vi Sài Gòn - ‬1 min walk
  • ‪O’lake View Restaurant - ‬1 min walk
  • ‪Sâm Cây Si - Bún Cá - ‬1 min walk

About this property

LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP

Upscale hotel near Thang Long Water Puppet Theatre
Located close to Hoan Kiem Lake and Quan Chuong Gate, LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP provides a terrace, dry cleaning/laundry services and a bar. Treat yourself to a massage, a body scrub or a body treatment at The Huc Spa, the on-site spa. The on-site vegetarian cuisine restaurant, Sunset Lake View, offers lunch and dinner. In addition to a hot tub, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
  • A front desk safe, tour/ticket information and concierge services
  • A porter/bellboy, a banquet hall and coworking spaces
  • Guest reviews speak highly of the bar, breakfast and helpful staff
Room features
All 50 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Baths or showers, free toiletries and hairdryers
  • 43-inch LCD TVs with cable channels
  • Wardrobes/cupboards, children's dinnerware and electric kettles

Languages

English, Vietnamese

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  • Spa
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The price is AU$97
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 190,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Rooftop
  • Sunset Lake View

Things to do

  • Full-service spa

Family friendly

  • Children's dinnerware
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • On a river
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 0 per cent of room rate
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 190000 for adults and from VND 150000 for children
  • Airport shuttle fee: VND 528000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: 0 per cent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Property is also known as

O'Gallery Classy Hotel Hoan Kiem
O'Gallery Classy Hotel
O'Gallery Classy Hoan Kiem
O'Gallery Classy
O'Gallery Classy Hotel Spa
O'Gallery Classy Hotel Hanoi
O'Gallery Classy Hanoi
San Grand Hotel
San Grand Hotel Hotel
San Grand Hotel Hanoi
Lucien Hanoi Hotel Spa
O'Gallery Classy Hotel Spa
San Grand Hotel Hotel Hanoi
San Grand Hotel former Lucien Hanoi Hotel Spa

Frequently asked questions

Is LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

As of 13 July 2025, prices found for a 1-night stay for 2 adults at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP on 15 July 2025 start from AU$100.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP doesn't offer parking.

What time is check-in at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

Check-in start time: 2:00 PM; check-in end time: anytime. A 0% fee applies for early check-in (subject to availability).

What time is check-out at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

Checkout is at noon.

Does LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 528000 per vehicle applies.

Where is LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP located?

Located in Old Quarter, this spa hotel is within a 5-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake. Quan Chuong Gate and Dong Xuan Market are also within 10 minutes. Hanoi Long Bien Station is 14 minutes by foot and Hanoi Railway Station is 21 minutes.

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LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 284 out of 358 reviews
Rating 8 - Good. 53 out of 358 reviews
Rating 6 - Okay. 18 out of 358 reviews
Rating 4 - Poor. 2 out of 358 reviews
Rating 2 - Terrible. 1 out of 358 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel

Liked: Amenities, property conditions & facilities
Great location superb customer service
Stayed 2 nights in Jun 2025

10/10 Excellent

Ann-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Excellent hotel and very friendly customer service…thank you :)
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Stay was good shower did not work very well I think broken but the hotel staff very pleasant and helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Phuong Th?o

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just wonderful

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Amazing view from rooftop bar!
Stayed 5 nights in Feb 2025

10/10 Excellent

Ya-Yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location

close to everywhere by walking, staffs are friendly & helpful
Stayed 4 nights in Jan 2025

10/10 Excellent

MASAAKI

Liked: Staff & service, amenities, property conditions & facilities
Located in the middle of the old town, it was a very convenient location for strolling around the lake, shopping and eating.
Stayed 5 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Lovely hotel, lovely staff, comfortable bed, good shower. Close walk to lake and everything else you might need.
Stayed 1 night in Jan 2025

10/10 Excellent

Søs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel with excellent skybar

Great stay at this lovely hotel. All staff are extremely helpful and kind. Great beds and excellent cleaning. The sky bar is truly amazing with a perfect view of the Hoan Kiem lake. The breakfast is so lovely, and is perfect serviced by the lovely Ms. Amy and her team. They are all extremely kind and helpful and always do a little extra for you, to enjoy your breakfast.
Stayed 4 nights in Apr 2025

6/10 Okay

Terence

Liked: Cleanliness, staff & service
Disliked: Room comfort

hotel looks old.

NOISY street
Stayed 3 nights in Mar 2025

10/10 Excellent

Phuong Th?o

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff Nice view

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
I like the fact that the staff was very friendly & helpful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the lake. Staff is very friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the San Grand was outstanding. The staff were extremely, professional, polite, helpful, and friendly. I highly recommend a stay at the San Grand!

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Torahiko

Liked: Cleanliness, staff & service, property conditions & facilities
View from the restaurant was excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

changsuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel to stay and go around

The perfect location near Hoankiem Lake, a very beautiful view at the restaurant and the roof top, esp. kind and friendly service at the front desk, bellboy and restaurant. And I want to thank to a general manager Susan and the front desk.
Stayed 1 night in Jan 2025

10/10 Excellent

Thao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Hanoi old quarter With helpful staff thanks Ruby
Stayed 1 night in Oct 2024

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 4 nights in Nov 2024

10/10 Excellent

******

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed San Grand Hotel so much first time we returned for second stay. Managers and staff are wonderful and welcoming people(Especially Susan at rooftop restaurant and Kylie. Great job guys!). We liked… Clean large rooms Service at Breakfast(level 10 with lake views) Location Professional staff Recommend to anyone visiting Hanoi to stay at this hotel you will not be disappointed. Thanks for looking after us will be back!
Stayed 4 nights in Feb 2025

6/10 Okay

Stuart

Great place, heaps of fun things to do around the hotel. Easy to get to many places, would stay there again
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great central location

What a wonderful hotel in a great location. The check in was very detailed and covered everything we needed to know. Room was nice, comfortable bed and pillows, good shower pressure. Breakfast was lovely and all the staff bend over backwards to be helpful. Located close walking distance to the lake, beer lane and multiple restaurants. All in all great place to stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good hotel,room clean and relaxing,breakfast delicious,susan so nice

10/10 Excellent

Phuong Th?o

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a pleasant stay with amazing team leaded by Anise. Thank you San Grand Hotel for your hospitality.
Stayed 1 night in Aug 2024