Hanover Holidays from AU$1,805

The property is beautiful and very well maintained. The food in the Mo'bay and the Negril and Jerk shacks were good, and the staff very attentive. We were there at the busiest time of the year, so the ala cart restaurant -that we went to, the Japanese one was very slow. But the food was very good. Everyone in our family had a great time.

This was my second stay at the property. I find the room clean, great views, quiet, comfortable bed, ac ad stocked fridge. The pools are wonderful, and the beach is great. Love sunset beach. I miss the adult only areas that were available in my first stay in 2022 that has been replaced with Signature Level. I wish I would have known so all of our party either got the signature level or not so we could go to all the same places. The staff was wonderful, friendly and went out of their way to help. I wish there was a quicker way to check in and out and the different locations to check in explained better. Jerk chicken was great, and the Christmas day buffet was wonderful. Bingo was great.

The rooms were in desperate need of maintenance, food was always limited in the buffets. The alcohol was horrible. We were Signature level so we had a lounge and pool but its away from the big pool. My father's room had a leak in the air conditioner that maintenance said they would fix, we left two days later and he had pooled water and dripping from the ceiling in his bathroom which was extremely dangerous for a 75 year old man. If he would have fallen there would have been a lawsuit.

Great place ! Came with a group of friends and we loved it !

I canceled my dinner reservation twice and when checking out was told I had two charges for a no/show for dinner. Having to deal with that at checkout delayed my airport transportation and my group of eight almost missed our flight.