Located close to Avondale Shopping Centre and National Botanic Gardens, The Gray Apartments provides free on-the-go breakfast and dry cleaning/laundry services. Stay connected with free in-room WiFi.
Located in Harare, The Gray Apartments is in the business district. Travellers who have shopping on the agenda can visit Avondale Shopping Centre and Sam Levy's Village, while those looking for another kind of activity may want to explore Borrowdale Brooke Golf Club. National Botanic Gardens and Westgate Shopping Center are two other places to visit that come recommended. Visit our Harare travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
The Gray Apartments
This apartment building features concierge services, dry cleaning and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Each apartment provides a Smart TV with satellite channels, plus a kitchen with an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as an electric kettle and free tea bags/instant coffee, and other amenities include free WiFi and a balcony.
The Gray Apartments offers 40 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Accommodation at this 3-star apartment has kitchens with stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.
Guests can surf the web using complimentary wireless Internet access. 43-inch Smart televisions come with satellite channels and Netflix. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.
24-hour return airport shuttle on request for a surcharge
Free secured, uncovered self parking on site
Limited on-site self parking
Kitchen
Blender
Cookware, dishware, and utensils
Electric kettle
Hob
Microwave
Mini-fridge
Oven
Paper towels
Tea bags/instant coffee
Toaster
Dining
Free on-the-go breakfast available daily 7:30 AM to 9:00 AM
Bedrooms
Bedroom
Bedsheets provided
Bathroom
1 private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
43-inch Smart TV with satellite channels
Netflix
Streaming services
Outdoor areas
Balcony/patio
Laundry
Dry cleaning/laundry service
Laundromat nearby
Comfort
Air conditioning
Fan
Heating
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
12 steps to reach entrance
No lift
Tile flooring in room
Well-lit path to entrance
Designated smoking areas
Services and conveniences
24-hour front desk
Concierge services
Daily housekeeping
Free bottled water
Iron/ironing board
Meal delivery service
Restaurant dining guides
Safe
Location highlights
In a business district
In a shopping district
Near a health/beauty spa
Near an outlet shopping centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
40 units
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Airport shuttle fee: USD 40 per person (one-way)
Airport shuttle fee per child: USD 40 (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
No pets and no service animals are allowed at this property
Property is also known as
The Gray Apartments Harare
The Gray Apartments Apartment
The Gray Apartments Apartment Harare
Frequently asked questions
Is The Gray Apartments pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at The Gray Apartments ?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at The Gray Apartments on 15 Mar 2026 start from AU$199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at The Gray Apartments ?
Self-parking is free at this property.
What time is check-in at The Gray Apartments ?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at The Gray Apartments ?
Checkout is at 10:00 AM.
Does The Gray Apartments provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 40 per person applies.
Where is The Gray Apartments located?
Situated in the business district, this apartment building is 0.7 mi (1.1 km) from Avondale Shopping Centre and 1.5 mi (2.4 km) from National Botanic Gardens. Westgate Shopping Center and U.S. Embassy in Zimbabwe are also within 6 mi (10 km).
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Reviews
The Gray Apartments Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.2
Amenities
9.6
Property conditions & facilities
Rating 10 - Excellent. 19 out of 21 reviews
10 - Excellent
19
Rating 8 - Good. 1 out of 21 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 21 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 21 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 21 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Ralph
3 Jan 2026
Liked: Cleanliness, property conditions & facilities, communication
Well locating
Great staff
Very comfortable rooms
Ralph
Stayed 1 night in Dec 2025
10/10 Excellent
Ralph
3 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location.
Wonderful rooms
Helpful staff
Ralph
Stayed 1 night in Jan 2026
10/10 Excellent
Maxmillion
25 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious apartments and friendly staff
Maxmillion
Stayed 1 night in Dec 2025
10/10 Excellent
Martha
18 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
I enjoyed the fresh breakfast every morning. The apartments are well kept and loved every moment I spent there. Friendly staff 👌and i think I had the best view, I will definitely recommend and book again.
Martha
Stayed 3 nights in Nov 2025
10/10 Excellent
Shakeel
7 Dec 2025
Liked: Cleanliness, amenities, communication
All of the above including the structure which has an immaculate setting.
Shakeel
Stayed 3 nights in Dec 2025
10/10 Excellent
monalisa
28 Nov 2025
Liked: Cleanliness, property conditions & facilities, communication
Pleasantly surprised by property, beautiful landscaping is breathtaking when you walk in. Breakfast in the morning is great. But probably better if they found a way to keep it warm. There is a microwave to you can nuke it if you need to. Staff was helpful and very responsive to requests. Great stay. We extended and it wasn’t any trouble .
monalisa
Stayed 2 nights in Oct 2025
10/10 Excellent
Yomara
13 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was so helpful and very friendly , loved the apartment clean and very modern loved the plants everywhere very spacious.
Yomara
Stayed 2 nights in Sep 2025
10/10 Excellent
Cyrus
7 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
My stay was truly pleasant and comfortable. The property is conveniently located within walking distance of Bon Marche and Pick n Pay grocery stores, with a lovely coffee shop just around the corner. I particularly enjoyed my morning walks up Mount Road — the 1.5 km stretch and back made for a refreshing start to each day. The staff were consistently welcoming, helpful, and accommodating, which made the experience even more enjoyable. I look forward to staying here again on my next visit to Harare — hopefully with a little returning guest’s concession!
Cyrus
Stayed 3 nights in Nov 2025
10/10 Excellent
Adam
23 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Quiet, clean and efficient. Super friendly team.
Adam
Stayed 1 night in Sep 2025
10/10 Excellent
Rita
8 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed for 1 night on route to Bvumba. The staff were friendly, check in was great. The apartment was fantastic, clean, modern and tastefully furnished with air conditioning. Breakfast next morning was also great. Would recommend it to friends and family or anyone looking to stopover in Harare.
Rita
Stayed 1 night in Feb 2025
10/10 Excellent
Emely
13 Oct 2025
Liked: Cleanliness, communication
I had an amazing stay. Will be back
Emely
Stayed 1 night in Oct 2025
8/10 Good
Peter
7 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
the breakfast was okay
Peter
Stayed 4 nights in Oct 2025
10/10 Excellent
Rita
24 Apr 2025
Liked: Amenities
Great place to stay
Rita
Stayed 1 night in Mar 2025
10/10 Excellent
Nancy
25 Aug 2025
Liked: Cleanliness, room comfort, communication
One of the few good places in Harare
Nancy
Stayed 2 nights in Aug 2025
10/10 Excellent
Paul
9 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is very clean modern and well situated close to Avondale Mall.
Paul
Stayed 1 night in Mar 2025
2/10 Terrible
Wadzanai
4 Nov 2025
Disliked: Communication
The worst hotel stay ever.The so called manager is very unprofessional, no manners towards guest including the lady chef in ther kitchen.
I happened to have extra guest the night l booked something that can happen when you have family and that same first night l read the rules of their premise again as a responsible guest l was ready to pay for my extra guest to my surprise the following morning it turned out to be a nightmare.Rude, harassment even from the kitchen staff , directed to my extra guest.Instead of having buffet breafast they were served which l don't derstand or they do not know the meaning of buffet.
The manager showed hate towards my booking which l did with Expedia ,the agent they have agreement with.
The girl at the reception mentioned that l booked with expedia and there are discounts it was better if l had booked with them direct.And l questioned why they are partners with expedia, them getting less through expedia was not my problem.Why do they list their property with expedia when all they worry about is money.
The manager is horrible, he came first thing in the morning with red eyes as if l had commited a crime.l felt insulted and embarassed worst my family being humiliated by the lady chef who went on to gossip and whisper with some of the staff members as if we were crazy.Imagine being treated like sh*t in your own country unbelievable.Gossiping in front of guest whilst eating , l was pissed off, l could not eat my breakfast.Do not book this hotel.
Wadzanai
Stayed 2 nights in Oct 2025
10/10 Excellent
NDABEZINHLE
2 Mar 2026
Liked: Cleanliness, check-in, communication
I can't fault this establishment. Quick efficient check-in by Victoria who was helpful. Clean well appointed spacious rooms with all the amenities as listed. Moreblessing from housekeeping converted the sofa into a luxurious well laid bed which my daughter enjoyed. Well kitted kitchen, hot shower in the bathroom, handy office space and great breakfast nook. The only downside with this property is the lack of an elevator. Lugging suitcases up and down the stairs was not fun. Also be careful when making the reservation on Expedia - I thought breakfast was included until I found out at The Gray my discounted booking didn't include it.
NDABEZINHLE
Stayed 1 night in Feb 2026
10/10 Excellent
Rita
24 Apr 2025
Liked: Cleanliness, property conditions & facilities, communication