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Shangri-La Songbei, Harbin

5.0 star property
Luxury Harbin hotel in Song Bei with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Songbei, Harbin

Executive Suite, 1 King Bed
Indoor pool
Point of interest
Lobby lounge
Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Spa
  • Room service
  • Breakfast available
The price is AU$149
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Horizon Deluxe King

Minibar, in-room safe, desk, laptop workspace

Horizon Deluxe King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Full-sized fridge/freezer
LED TV
Pillow menu
Separate bedroom
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe Twin

Minibar, in-room safe, desk, laptop workspace

Horizon Deluxe Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Full-sized fridge/freezer
LED TV
Pillow menu
Separate bedroom
  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Panoramic River View King

Minibar, in-room safe, desk, laptop workspace

Panoramic River View King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Full-sized fridge/freezer
LED TV
Pillow menu
Separate bedroom
Down duvet
  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic River View Twin

Minibar, in-room safe, desk, laptop workspace

Panoramic River View Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Full-sized fridge/freezer
LED TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe King

Minibar, in-room safe, desk, laptop workspace

Deluxe King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Full-sized fridge/freezer
LED TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Full-sized fridge/freezer
LED TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Full-sized fridge/freezer
LED TV
Pillow menu
  • 91 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Panoramic River View King

Minibar, in-room safe, desk, laptop workspace

Horizon Panoramic River View King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Full-sized fridge/freezer
LED TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Shangri-La Harbin

Pool
Hot tub
Spa
Parking included
8.4 out of 10, Very good, (165)
The price is AU$149
includes taxes & fees
27 Nov - 28 Nov
Shangri-La Harbin
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About the area

Map
1 Songbei Avenue, Songbei District, Harbin, Heilongjiang, 150028

What's nearby

  • Siberian Tiger Park - 4 min drive - 4.1 km
  • Harbin Ice and Snow World - 5 min drive - 5.2 km
  • Zhongyang Street - 10 min drive - 11.0 km
  • Saint Sophia Church - 11 min drive - 11.9 km
  • Harbin Exhibition Hall of Arts and Crafts of Ice and Snow - 11 min drive - 9.9 km

Getting around

  • Harbin Railway Station - 20 min drive
  • Harbin (HRB-Taiping Intl.) - 46 min drive

Restaurants

  • ‪龙华渔村 - ‬7 min walk
  • ‪北岸野生渔村 - ‬1 min walk
  • ‪拉普兰德咖啡厅 - ‬8 min walk
  • ‪中国工商银行学院路分理处 - ‬10 min walk
  • ‪中国民用航空黑龙江省管理局哈尔滨机场咖啡厅 - ‬13 min walk

About this property

Shangri-La Songbei, Harbin

Luxury hotel near Harbin Ice and Snow World
Located close to Saint Sophia Church and Heilongjiang Provincial Museum, Shangri-La Songbei, Harbin provides a terrace, a coffee shop/cafe and a garden. Treat yourself to a body treatment, a massage or a facial at Chi The Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Chinese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a health club.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • Express check-in, wedding services and ATM/banking services
Room features
All 344 rooms include comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Children's dinnerware and children's books
  • Bathrooms with rainfall showers and deep-soaking baths
  • 43-inch LED TVs with cable channels
  • Full-sized fridge/freezers, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 185 for adults and CNY 92.50 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 大堂酒廊 Lobby Lounge
  • 松咖啡全日制餐厅 Café Song
  • 香厨中餐厅 Shang Kitchen

Family friendly

  • Children's books
  • Children's dinnerware
  • Children's toys
  • In-room full-sized refrigerator/freezer
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 28 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per stay.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 185 for adults and from CNY 92.5 for children
  • Airport shuttle fee: CNY 430 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: CNY 350.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Songbei Shangri-La Harbin Hotel
Songbei Shangri-La Hotel
Songbei Shangri-La
Songbei Shangri La Harbin
Songbei Shangri La Harbin
Shangri Songbei, Harbin Harbin
Shangri-La Songbei, Harbin Hotel
Shangri-La Songbei, Harbin Harbin
Shangri-La Songbei, Harbin Hotel Harbin

Frequently asked questions

Does Shangri-La Songbei, Harbin have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Shangri-La Songbei, Harbin?

As of 26 Nov 2024, prices found for a 1-night stay for 2 adults at Shangri-La Songbei, Harbin on 27 Nov 2024 start from AU$148.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Songbei, Harbin pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Songbei, Harbin?

Self-parking is free at this property.

What time is check-in at Shangri-La Songbei, Harbin?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Shangri-La Songbei, Harbin?

Checkout is at noon.

Does Shangri-La Songbei, Harbin provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 430 per vehicle applies.

Where is Shangri-La Songbei, Harbin located?

Located in Song Bei, this luxury hotel is 2.4 mi (3.8 km) from Harbin Ice and Snow World, and within 9 mi (15 km) of Saint Sophia Church and Heilongjiang Provincial Museum. Harbin Amusement Park and Jile Temple are also within 12 mi (20 km).

Shangri-La Songbei, Harbin Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 20 out of 35 reviews" "
Rating 8 - Good. 10 out of 35 reviews" "
Rating 6 - Okay. 4 out of 35 reviews" "
Rating 4 - Poor. 1 out of 35 reviews" "
Rating 2 - Terrible. 0 out of 35 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Endi

Liked: Staff & service, property conditions & facilities
na
Stayed 3 nights in Jul 2024

8/10 Good

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled a little like smoke and was not the cleanest. However the staff is awesome and the property has multiple restaurants.
Stayed 2 nights in Jan 2024

10/10 Excellent

Zhao

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great experience to live here. Nice staff and quite.
Stayed 4 nights in Aug 2023

4/10 Poor

Damon Stanley

Liked: Room comfort
Disliked: Staff & service
Very disappointed!
Very disappointing, requested for non smoking room during booking, and re-emphasized for non smoking room at the front desk, but still being given a room with strong smoking smell. Very very bad experience and will not visit again.
Stayed 1 night in Jul 2021

8/10 Good

Stephanie, Shanghai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room with floor to ceiling view of the river and ice sculpture park. It’s pretty doggone cold so when not out at an attraction, hanging at the hotel was the best option. Food was ok in both restaurants we tried. I’m leaving this review a few months after and only recall being comfortable and well accommodated. Would recommend.
Stayed 3 nights in Dec 2019

10/10 Excellent

Dragan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel as I am at home
This was an amazing stay, very friendly staff, great service and food, fantastic view. Felt as I am at home.
Stayed 5 nights in Jan 2020

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit out of town
Very nice hotel only it is a bit out of the main city and can be difficult to get a taxi to go there. It is reasonably close to Ice World Understanding English was a problem.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All well and neat - helpful staff too The Shang Palace is awesome esp the Roast Duck
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

olive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Our stay was great, The staff was very helpful as we had some extra requests.
Stayed 8 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Not up to snuff, but I would stay here again
This hotel belongs to the Shangri-la chain, but it is not as Ritzy as the others I've visited. The staff by and large does not speak English, like most of China. Of the ones who do, it's not spoken or understood well. Nonetheless, they tried very hard to provide good service. It's just that you have to ask. When I arrived, I had to push a bit to get the concierge to put together a plan for me. I know the intention was good, but it really was not on part with a 5 star hotel. I was suggested to visit the famous St. Sophia cathedral, I hired a taxi and organized my agenda to take me 20 mins downtown only to find it was closed due to renovations when I arrived. On the other hand, they were right to suggest I visit Ice and Snow World at 4:30, I got to see all the lights come on and transform the place. And I didn't have to stay any longer than necessary (at -24 C, that's non-trivial). I also chose this hotel because another reviewer said that it was entirely non-smoking, nary a smoke molecule around. My room smelled great when I walked in, but soon enough I found a cigarette butt and plentiful cigarette ashes on the floor. When I contacted the hotel manager, he was very much embarrassed and tried to find me another room. Funny enough, that room actually smelled like smoke. All in all I basically lost the whole morning checking in, getting settled into my room and getting my schedule (pseudo-) sorted. The manager tried to compensate me with a fruit bowl and some sweets.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

6/10 Okay

Dana

Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I went on a girls trip to Harbin Ice Festival and stayed at the Songbei Shangri la (we were a group of expats living in Shanghai). We were greeted by Jo, she was wonderful and very helpful. The beds were super comfortable and location was perfect for Ice Festival and tiger park. The bar staff were a bit slow on making cocktails. Overall I would recommend this hotel to my friends.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We stayed here (2 adults, 2 children) during the ice festival. You can see the festival area from the windows of the hotel, it is quite close. Hotel is new and very nice. Gym and pool area also good. Highly recommend it.
Stayed 1 night in Jan 2018

6/10 Okay

ah piew

Liked: Room comfort
Disliked: Staff & service
Disappointed from hotels.com booking.
An experienced i naver had, while booking from hotels.com free breakfast was included but the hotel still charge me while i checked out.
Stayed 3 nights in Jan 2018

6/10 Okay

Jun

The service is not on par with other Shang rila property. Front desk service is poor
Stayed 2 nights in Dec 2017

8/10 Good

Yu Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very typical Shangri la style but too far from downtown

10/10 Excellent

KOYO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良かったです。
Stayed 2 nights in Aug 2024

10/10 Excellent

KOYO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良かったです。
Stayed 1 night in Aug 2024

10/10 Excellent

kyeongbhin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
편안하게 쉬었습니다
Stayed 1 night in Apr 2024

10/10 Excellent

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable
Stayed 2 nights in Feb 2024