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Quality Inn

2.5 star property
Hotel in Harlan with free breakfast and 24-hour business centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn

Reception
Exterior
Indoor pool
In-room safe, desk, laptop workspace, blackout curtains
Lobby lounge

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
The price is AU$143
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - king
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Rodeway Inn
Pet-friendly
Parking included
Free WiFi
Air conditioning
5.8 out of 10, (188)
The price is AU$83
includes taxes & fees
24 Nov - 25 Nov
Rodeway Inn
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About the area

Map
2608 South Highway 421, Harlan, KY, 40831

What's nearby

  • Harlan Appalachian Regional Healthcare Hospital - 2 min drive - 2.0 km
  • The Harlan Center - 3 min drive - 3.5 km
  • Black Mountain Offroad Adventure Area - Putney Trailhead - 16 min drive - 18.3 km
  • Martins Fork Lake - Smith Recreation Area - 20 min drive - 20.3 km
  • Black Mountain - 23 min drive - 21.9 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 145 min drive

Restaurants

  • ‪Hardee's - ‬3 min drive
  • ‪The Portal - ‬3 min drive
  • ‪Panda House - ‬8 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Dairy Queen - ‬5 min drive

About this property

Quality Inn

Hotel in the city centre
Consider a stay at Quality Inn and take advantage of free continental breakfast, a coffee shop/cafe and dry cleaning/laundry services. In addition to a bar and a 24-hour business centre, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy perks such as:
  • An indoor pool
  • Free self-parking
  • Outdoor furniture, smoke-free property and a 24-hour front desk
  • A front desk safe, a vending machine and laundry services
  • Guest reviews give top marks for the helpful staff
Room features
All 61 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and hairdryers
  • 42-inch flat-screen TVs with streaming services and premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • No lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 1993
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 30 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Harlan
Comfort Inn Hotel Harlan
Quality Inn Harlan
Quality Harlan
Quality Inn Hotel
Quality Inn Harlan
Quality Inn Hotel Harlan

Frequently asked questions

Does Quality Inn have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Quality Inn?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Quality Inn on 15 Dec 2024 start from AU$142.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 30 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Quality Inn?

Self-parking is free at this property.

What time is check-in at Quality Inn?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Quality Inn?

Checkout is at noon.

Where is Quality Inn located?

Located in the heart of Harlan, this hotel is within 2 miles (3 km) of Harlan Appalachian Regional Healthcare Hospital, Cumberland River and The Harlan Center. Rapid River Lodge & Water Park and Black Mountain Offroad Adventure Area - Putney Trailhead are also within 12 miles (20 km).

Quality Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 131 out of 273 reviews" "
Rating 8 - Good. 92 out of 273 reviews" "
Rating 6 - Okay. 29 out of 273 reviews" "
Rating 4 - Poor. 14 out of 273 reviews" "
Rating 2 - Terrible. 7 out of 273 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Alicia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom had mold on the ceiling. Checked out another room to move to but that one had mold on the bottom of the bed frame. Figured it's better to close the bathroom door.
Stayed 1 night in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
This was a good place to stay. Convenient, clean, and very friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Nov 2024

6/10 Okay

David

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Tamalee

Liked: Cleanliness, staff & service
Very friendly staff and also very clean. The breakfast and area to visit with friends was lacking.
Stayed 2 nights in Oct 2024

10/10 Excellent

Patee

Stayed 2 nights in Sep 2024

10/10 Excellent

Jeffrey, Fort Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right off the highway, it is close to stores. They have a decent breakfast. We got there a little early and they were kind enough to let us check in.
Stayed 1 night in Sep 2024

6/10 Okay

Amber

Travelled with family
Disliked: Cleanliness
Our hotel had mold in it. I asked to be moved rooms. The next room was better however the air conditioner made funny noises. The staff were friendly.
Stayed 4 nights in Sep 2024

8/10 Good

Troy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

William

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room near pool smelled of mould and mildew
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

6/10 Okay

Lincoln

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff nice. I was overcharged because I ended up staying there 3 days and for that I was charged over $1,500.
Stayed 19 nights in Jun 2024

10/10 Excellent

Steve

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, friendly staff,
Stayed 2 nights in Jun 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed almost everything about our stay, except there weren't any vending machines. My son got hungry late at night and we were told there weren't any vending machines that held food.
Stayed 1 night in Jul 2024

10/10 Excellent

Lawrence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet
Stayed 1 night in Jul 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
2024 stay for Appalachian Challenge Academy 🎓
Pool area was entirely to hot, made it hard to breathe. As I am handicapped a walk in ramp would have been easier for me. My shower in my assessable room was nice, but a little slippery. I wore water shoes. One of my daughters in the other room slipped and fell due to the slippery tub. We asked for 4 extra towels and the worker told my daughter we could only have 2 as to many towels had been stolen. It would have been nice to have access to a dryer to dry our wet towels and bathing suits. Staff was friendly. A nice play area would have been awesome for my grand daughter. My t.v. was staticky in my assessable room, but fine in the other room. All in all it was a nice visit. You should have assessable suits for large families like mine. Then I wouldn't have had to rent 2 rooms.
Stayed 1 night in Jun 2024

4/10 Poor

Allison

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room just smelled of mildew and cigarettes. The room just didn’t feel clean. The lady that worked at the front desk was super sweet and accommodating. We only stayed one night so we were able to tough it out.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

John

Travelled with family, Travelled with partner
It was very pleasant staying here
Stayed 1 night in May 2024

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, amenities
The Front Desk people were very nice and friendly
Stayed 1 night in May 2024

8/10 Good

Zack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot to stay for wheeling at Black Mountain
Overall pretty good, room was a little musty. They still have the same broken TV in the breakfast room that tries to give you a seizure, I’d love to see that thing replaced. But overall I’ll be back, mainly because it’s the best option in Harlan
Stayed 2 nights in Apr 2024

6/10 Okay

Maria

Travelled with family, Travelled with partner
Liked: Staff & service
It was an average hotel room, nothing special. Nice to have the mini fridge but mattresses were wonky and pillows lumpy. Shower was nice and the continental breakfast was better than average. Staff were all excellent.
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed my stay. Perfect for passing through and the Mexican restaurant just a mile away to GREAT!
Stayed 1 night in Apr 2024