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TownePlace Suites by Marriott Hays

2.5 star property
Fuel up on a delicious breakfast, then take care of work and wellness needs. Relaxation is just steps away in this cozy retreat.
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for TownePlace Suites by Marriott Hays

Lobby sitting area
Exterior
Lobby lounge
Property amenity
Fridge, microwave, stovetop, dishwasher

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Pet-friendly
  • Air conditioning
The price is AU$246
includes taxes & fees
15 Jan - 16 Jan

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Studio, 2 Queen Beds

Fridge, microwave, stovetop, dishwasher

Studio, 2 Queen Beds

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LED TV
Down duvet
Premium bedding
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
LED TV
Down duvet
Blackout curtains
Sofa bed - double
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Private kitchen

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LED TV
Premium bedding
Down duvet
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
Terrace/patio

Hilton Garden Inn Hays

Pool
Pet-friendly
Parking included
Free WiFi
9.4 out of 10, Exceptional, (737)
The price is AU$205
includes taxes & fees
26 Jan - 27 Jan
Hilton Garden Inn Hays
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About the area

Map
4001 General Hays Road, Hays, KS, 67801

What's nearby

  • Fort Hays State University - 6 min drive
  • Ellis County Historical Society Museum - 7 min drive
  • Fort Hays Municipal Golf Course - 8 min drive
  • Fort Hays State Historic Site - 9 min drive
  • Hays Dog Park - 10 min drive

Getting around

  • Hays, KS (HYS-Hays Regional) - 8 min drive

Restaurants

  • ‪Sonic Drive-In - ‬5 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Cancun Mexican Grill - ‬6 min drive
  • ‪Casey's General Store - ‬7 min drive

About this property

TownePlace Suites by Marriott Hays

Property highlights
At TownePlace Suites by Marriott Hays, you can look forward to a free breakfast buffet, dry cleaning/laundry services and a 24-hour gym. Free in-room WiFi and a 24-hour business centre are available to all guests.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Express check-out, express check-in and a lift
  • A computer station, coffee/tea in reception and newspapers in the reception
  • Guest reviews give top marks for the helpful staff
Room features
All 81 rooms boast comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and free newspapers. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 40-inch LED TVs with Netflix and premium channels
  • Recycling, kitchens and fridges

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 16 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites Marriott Hays Aparthotel
TownePlace Suites Marriott Hays
TownePlace Suites riott Hays
TownePlace Suites by Marriott Hays Hays
TownePlace Suites by Marriott Hays Hotel
TownePlace Suites by Marriott Hays Hotel Hays

Frequently asked questions

Does TownePlace Suites by Marriott Hays have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at TownePlace Suites by Marriott Hays?

As of 14 Jan 2025, prices found for a 1-night stay for 2 adults at TownePlace Suites by Marriott Hays on 15 Jan 2025 start from AU$246.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is TownePlace Suites by Marriott Hays pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 16 kg per pet. There's a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at TownePlace Suites by Marriott Hays?

Self-parking is free at this property.

What time is check-in at TownePlace Suites by Marriott Hays?

Check-in start time: 3 PM; check-in end time: 1 AM. After-hours check-in is not available.

What time is check-out at TownePlace Suites by Marriott Hays?

Checkout is at 11 AM.

Where is TownePlace Suites by Marriott Hays located?

Situated in Hays, this hotel is 2.7 mi (4.4 km) from Ellis County Historical Society Museum and 2.8 mi (4.4 km) from Fort Hays State University. Fort Hays State Historic Site and Hays Dog Park are also within 6 miles (10 km).

Reviews

9.2

Wonderful

Rating 10 - Excellent. 457 out of 635 reviews" "
Rating 8 - Good. 110 out of 635 reviews" "
Rating 6 - Okay. 31 out of 635 reviews" "
Rating 4 - Poor. 15 out of 635 reviews" "
Rating 2 - Terrible. 22 out of 635 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, excellent service
Stayed 1 night in Jan 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It allowed us to have a kitchen for Thanksgiving.
Stayed 4 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, convenient restaurants and shopping
Stayed 4 nights in Nov 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly. Very clean property. Definitely would stay here again
Stayed 1 night in Oct 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with the room
Stayed 1 night in Nov 2024

10/10 Excellent

Sorel

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and in excellent condition.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, staff very nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Cory

Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer, Lyons

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, comfortable and large with lots of extra amenities. We only stayed one night but it would be great for extended stays. Staff was friendly. Beds were very comfortable. Fitness gym was great and clean. Breakfast was average but sufficient. Would definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa and Jason

Liked: Property conditions & facilities
Great place
Stayed 2 nights in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Brand of Marriott
I love all TownePlace Suites, by Marriott. Believe me, you'll enjoy your stay ! The food here was not very good, however everything else is awesome. This Brand is our Go -To - Hotel in the future.
Stayed 1 night in Sep 2024

6/10 Okay

Edward

Liked: Staff & service, property conditions & facilities
The place is clean and set up well but the beds are incredibly uncomfortable. I would expect a Marriott to spend a little more on mattresses.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
We were excited to stay at this hotel as we pass through Hays often. They are listed as pet friendly, which was nice. We have a service dog and federally are allowed to take the dog anywhere we need to as it provides service for a disability. However we try to choose pet friendly hotels as to not cause any issues with other guests. From the outside, it looked updated and nice. The staff was not welcoming to us during check in. We were met with an attacking tone when my military veteren husband let the front desk know we had a service dog, in a pet friendly hotel. Immediately we were harshly asked why we had a service dog. My husband said Im a veteren and its my service dog.Then told that they needed to know exactly what the dog was needed for.I have never seen anyone be so rude about a person with a disability. My husband was shocked by her demeanor. He told her of his disability and asked if she had an issue with this. She looked to the other front desk person who asked us to sign a pet policy document. He said ok..that is fine but why am i being scrutinized? She said "we charge a fee for pets" This could have been handled much better.A disabled person should NEVER feel less than anyone else because they use an aid for their disability or mobilitally.The hotel and rooms are average and beds hard was ok. I expected more from a Marriott. It was an average hotel with average rooms. Nothing special. The beds were hard which surprised me as most Marriott hotels have comfy beds.
Stayed 1 night in Sep 2024

10/10 Excellent

Taira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy location off I-70, clean, comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Patrick

Liked: Cleanliness
Nice facility - would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Bradley or Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Darcy L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Viktoryia, Staten Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean big room, you can borrow slow cookers, blenders, room is equiped with kitchen and is nice and spacious, breakfast is included and decent and parking is free
Stayed 1 night in Aug 2024

8/10 Good

Christa, ARVADA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay Just not good water pressure in the shower
Stayed 1 night in Jul 2024

10/10 Excellent

Garrett

Stayed 1 night in Jul 2024