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The Hickstead Hotel

3.5 star property
Edwardian hotel with 24-hour front desk and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hickstead Hotel

Premium bedding, desk, laptop workspace, iron/ironing board
Exterior
Lobby lounge
24-inch flat-screen TV with digital channels, TV
Concierge desk

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Housekeeping
The price is AU$108
includes taxes & fees
29 Dec - 30 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Double Room

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

Premium bedding, desk, laptop workspace, iron/ironing board

Double Room Single Use

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property

The Birch Hotel

Pet-friendly
Parking included
Free WiFi
Restaurant
8.4 out of 10, Very good, (665)
The price is AU$205
includes taxes & fees
8 Dec - 9 Dec
The Birch Hotel
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About the area

Map
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ

What's nearby

  • Ockenden Manor Spa - 6 min drive - 5.6 km
  • Bolney Estate Winery - 7 min drive - 5.0 km
  • Hickstead All England Jumping Course - 8 min drive - 5.4 km
  • American Express Community Stadium - 16 min drive - 20.8 km
  • University of Sussex - 20 min drive - 21.9 km

Getting around

  • Burgess Hill Station - 5 min drive
  • Gatwick Airport (LGW) - 28 min drive

Restaurants

  • ‪The Sportsman Pub - ‬15 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪The Woolpack - ‬3 min drive
  • ‪Duke of York Inn - ‬3 min drive
  • ‪The Castle Inn - ‬12 min walk

About this property

The Hickstead Hotel

Hotel near South Downs National Park
You can look forward to a free daily manager's reception, a garden and dry cleaning/laundry services at The Hickstead Hotel. The on-site restaurant, Oak Tree Bistro, offers breakfast, dinner and children's meals. Free in-room WiFi is available to all guests, along with a bar and conference space.
Additional perks include:
  • Free self-parking
  • English breakfast (surcharge), extended parking and express check-out
  • Express check-in, concierge services and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 52 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 24-inch flat-screen TVs with digital channels
  • Electric kettles, heating and daily housekeeping

Languages

English, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 14 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Oak Tree Bistro
  • The Grange Bar

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 700 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1910
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night.
Cots (infant beds) are available for GBP 10.0 per night

Payment types

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 14 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath

Frequently asked questions

Is The Hickstead Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 10.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at The Hickstead Hotel?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at The Hickstead Hotel on 29 Dec 2024 start from AU$107.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Hickstead Hotel?

Self-parking is free at this property.

What time is check-in at The Hickstead Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at The Hickstead Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Hickstead Hotel located?

Situated near the airport, this hotel is within 3 miles (5 km) of Hickstead All England Jumping Course, High Weald and Bedelands Farm Nature Reserve. Bolney Estate Winery is 2.9 mi (4.6 km) away.

The Hickstead Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 142 out of 380 reviews" "
Rating 8 - Good. 135 out of 380 reviews" "
Rating 6 - Okay. 69 out of 380 reviews" "
Rating 4 - Poor. 24 out of 380 reviews" "
Rating 2 - Terrible. 10 out of 380 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Bob

Liked: Cleanliness, staff & service
Comfortable and nice attentive staff
Stayed 4 nights in Nov 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a very good price. The room was clean and big enough for two people, had tea and coffee with a kettle so could make a hot drink. Excellent shower. Breakfast was a bit small and expensive at £14 per person but the staff were friendly and very professional and quick to serve. Free parking outside the hotel was good and there was plenty of space. The hotel is in the middle of nowhere so you do need a car. But that adds to the quiet, peaceful, and relaxing atmosphere of the place
Stayed 1 night in Nov 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely peaceful night's sleep in a firm bed. Good value, friendly, non-intrusive staff, hot bath and nice breakfast
Stayed 1 night in Nov 2024

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and clean rooms
Stayed 4 nights in Nov 2024

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service
My stay at the Hickshead hotel has been excellent in many respects, especially the helpfulness of the staff and their proactive attitudes. Unfortunately if you have a room facing the carpark not only do you get woken up at silly o'clock by patrons chatting in the carpark but also by the smell of cigarette smoke coming in through the window. Yes I did have to get up and close the window. The Hotel is very convenient, the food is good and as I say the Staff make this place somewhere I will return.
Stayed 2 nights in Nov 2024

10/10 Excellent

Babatunde

Stayed 3 nights in Oct 2024

10/10 Excellent

Lane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, homey, clean and quaint! I loved my stay there. The staff are so kind and helpful and the room was charming and spacious. They serve delicious food in the dining room and it’s just a great experience all around.
Stayed 7 nights in Oct 2024

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay and nice staff , couldnt ask for more
Stayed 3 nights in Nov 2024

4/10 Poor

Angela

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room was ok and staff were helpful. We struggled to get a good night’s sleep, however, because we could hear everything in the room next to us…this included: every word they said, someone snoring and even the dog whimpering in it’s sleep because it was dreaming.
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Liked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Nabil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great! The stay was spoilt by a noisy delivery to the hotel at 1am which went on until 1.45am! and lead to a disturbed night.
Stayed 4 nights in Oct 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
When I was lost finding the hotel the receptionist very kindly looked up where I was and guided me to the hotel. When on a Sunday evening I was too tired to go out to supper the staff arranged for a sandwich to be made for me. This is the sort of thing that clients remember later and is such good practice.
Stayed 1 night in Oct 2024

8/10 Good

Greg

Business traveller
Liked: Staff & service
nice place, room next to reception so noisy and with the window open the smoke from those outside blew in at all hours. not pleasant.
Stayed 2 nights in Oct 2024

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
I stayed here for five nights. The first night I was woken every two hours from midnight onward by a dog barking in an adjacent room, it turns out the hotel is 'pet friendly'. The staff were able to give me another room but once there the noise came from other guests slamming doors well into the night. The first room was very basic. No fridge in which to keep food or drink. Bathroom was okay, lots of hot water and a good shower. Second room was in better decorative condition but still no fridge. The hotel is somewhat isolated so unless you drive elsewhere you have to eat in the hotel. The only other option within walking distance is a Burger King about a mile away.I had breakfast on the first morning but didn't bother afterward. 'Variety' boxes of children's cereal (sugary and inedible) are not my thing so I had a cheese omelette which was overcooked and so heavy I couldn't finish it. I blame myself for not checking reviews before booking (I was in a hurry). I suppose the (low) room rate reflects what you get for the money. It's okay for a single night perhaps but not really for me.
Stayed 5 nights in Oct 2024

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a character building
Stayed 1 night in Oct 2024

10/10 Excellent

martyn

Stayed 1 night in Sep 2024

10/10 Excellent

Emily Jane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. Very clean and lovely staff. Would stay again!
Stayed 1 night in Oct 2024

8/10 Good

Belinda

Stayed 1 night in Sep 2024

8/10 Good

Chris

Stayed 1 night in Sep 2024

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Overall the property is ok however, for someone that has worked in the industry for over 40 yrs I do feel a few points could be improved: 1) Receptionist on arrival, should of confirmed duration and rate 2) I prefer either suit or uniform to be worn 3) Room it’s self had was ok and had heap rails in bathroom but no access for a disabled person to access bath/shower although this was advised I do feel that this could easily be altered by changin the bath to give access for a disabled person. 4) Patkong there was a range over parked over 2 disabled parking bays making it very difficult for others to park in the next bay. 5) On departure receptionist didn’t ask if our stay was ok? The above points are feedback to make things more professional and for staff to be more courteous and caring about guests instead of them being treated like it’s just money being pays to the hotel but also re the bathroom upgrade we are in the 21st century this is basic DDA compliant.
Stayed 2 nights in Sep 2024

8/10 Good

Chantal

Liked: Cleanliness, staff & service
Overall very impressed however being on the ground level the night of the. 23rd was terrible noisy until 01:15 in the morning crackling floor but mostly banging noises from ? We were in room 122. Second night was ok. But would say staff very good
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, reaonably well presented and convenient location. Welcoming Receptionist not very good or articulate. Dining Room, no side plates, no small knives. I know, picky, but fhe little things are important. That said, we will doubtless stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are always very friendly and the rooms are large and comfortable.
Stayed 2 nights in Sep 2024

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet homely feel. I would have preferred a shower to a bath and did not find it easy to get in and out of the bath to use the overhead shower. I was glad of the grab handles. Not sure if my room (102) was classed as a disabled room, but if it was, a vertical handrail in the bath would have been helpful. Breakfast was adequate but only toast available, no rolls. On the whole, I enjoyed my stay
Stayed 2 nights in Sep 2024

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable & friendly service
Stayed 1 night in Sep 2024