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Ockenden Manor Hotel & Spa

4.0 star property
Hotel with a full-service spa, near Borde Hill Garden
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ockenden Manor Hotel & Spa

Indoor pool, outdoor pool, pool loungers
Property grounds
Room (Sussex)
Exterior
Sauna, body treatments, body wraps, body scrubs, facials

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Spa
    Spa
The price is AU$446
includes taxes & fees
26 Nov - 27 Nov

Room options

View all photos for Junior Suite (Spa)

Junior Suite (Spa)

Junior Suite (Spa)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Sofa bed - double
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (Feature)

Double Room (Feature)

Double Room (Feature)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Feature)

Suite (Feature)

Suite (Feature)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Sussex)

Room (Sussex)

Room (Sussex)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Cuckfield)

Egyptian cotton sheets, premium bedding, desk, free cots/infant beds

Room (Cuckfield)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Cosy Room

Cosy Room

Cosy Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property
Alexander House And Utopia Spa
Pool
Hot tub
Spa
Pet-friendly
8.6 out of 10, Excellent, (422)
The price is AU$349
includes taxes & fees
4 Dec - 5 Dec
Alexander House And Utopia Spa
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About the area

Map
Ockenden Lane, Cuckfield, Haywards Heath, England, RH17 5LD

What's nearby

  • Ockenden Manor Spa - 1 min walk - 0.1 km
  • Nymans - 7 min drive - 7.0 km
  • Bolney Estate Winery - 7 min drive - 6.5 km
  • Hickstead All England Jumping Course - 10 min drive - 8.2 km
  • Wakehurst Place - 11 min drive - 10.9 km

Getting around

  • Haywards Heath Balcombe Station - 7 min drive
  • Heathrow Airport (LHR) - 74 min drive

Restaurants

  • ‪The Wheatsheaf Inn - ‬12 min walk
  • ‪Taste at the Rose and Crown - ‬7 min walk
  • ‪Beech Hurst Harvester - ‬3 min drive
  • ‪Miller & Carter - Haywards Heath - ‬4 min drive
  • ‪Burrell Arms - ‬5 min drive

About this property

Ockenden Manor Hotel & Spa

Upscale hotel near Borde Hill Garden
Located close to Bolney Estate Winery, Ockenden Manor Hotel & Spa provides free full breakfast, a terrace and a garden. Treat yourself to a facial, a body treatment or a body wrap at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with sunloungers
  • Free self-parking
  • A 24-hour front desk, free newspapers and meeting rooms
  • Massage treatment rooms, luggage storage and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Ockenden Manor Hotel & Spa feature perks, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and dressing gowns.
More amenities include:
  • Egyptian cotton sheets and free cots/infant beds
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

English, French, Italian, Romanian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between 23 December and 27 December.
The property is closed: New Year's Eve.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts

Property is also known as

Ockenden Manor Hotel Spa Haywards Heath
Ockenden Manor Spa Haywards Heath
Ockenden Manor Hotel Cuckfield
Ockenden Manor Cuckfield
Ockenden Manor & Spa
Ockenden Manor Hotel And Spa
Hotel Ockenden Manor
Ockenden Manor Hotel & Spa Cuckfield, West Sussex
Ockenden Manor Hotel Haywards Heath
Ockenden Manor Haywards Heath
Ockenden Manor Hotel & Spa Hotel
Ockenden Manor Hotel & Spa Haywards Heath
Ockenden Manor Hotel & Spa Hotel Haywards Heath

Frequently asked questions

Does Ockenden Manor Hotel & Spa have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Ockenden Manor Hotel & Spa?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Ockenden Manor Hotel & Spa on 26 Nov 2024 start from AU$446.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ockenden Manor Hotel & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 30.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Ockenden Manor Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Ockenden Manor Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: 10:30 PM. After-hours check-in is not available.

What time is check-out at Ockenden Manor Hotel & Spa?

Checkout is at 11:00 AM.

Where is Ockenden Manor Hotel & Spa located?

Situated in Haywards Heath, this spa hotel is 2.2 mi (3.5 km) from Borde Hill Garden, and within 6 mi (10 km) of Bolney Estate Winery and Nymans. Hickstead All England Jumping Course and Wakehurst Place are also within 9 mi (15 km).

Ockenden Manor Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 94 out of 151 reviews" "
Rating 8 - Good. 34 out of 151 reviews" "
Rating 6 - Okay. 17 out of 151 reviews" "
Rating 4 - Poor. 5 out of 151 reviews" "
Rating 2 - Terrible. 1 out of 151 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Glenn

Travelled with partner
Liked: Amenities
Dinner was lovely, great wine choices, super to see a large selection of local wines. Spa pools areas wonderful. Shower in our room (Lily) was rubbish, water not hot enough, glass door didn’t open and water pressure not good. Pillows very disappointing, so flat and uncomfortable, couldn’t see any extra in room.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Would come again.
Stayed 1 night in Jul 2024

8/10 Good

K

Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, evening meal and breakfast were very good. Spa also very nice. Good package price. Keep up the good work
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome one night stay! Very relaxing !
Stayed 1 night in Jul 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited recently for our anniversary. The room was wonderful, super quaint and a good size for what we needed for a few days. The staff around the hotel were incredibly polite, friendly and always ready to help. Nothing was too much trouble whether it was minor changes on the cooked breakfast menu, or ordering us a taxi to the local vineyard. The location is excellent with walks nearby and the centre of the village is barely 2 minutes walk, yet the hotel is in a quiet back road with no noise. It meant we had choice of where to eat (hotel or village) and we mi ded it up during our stay. The hotel restaurant is lovely - small, yet doesn't feel cramped or noisy. We enjoyed breakfast on the terrace one morning, which was lovely, overlooking the gardens. The spa is fantastic - the staff are really helpful, and food and drinks are available throughout the day. We visited the spa a couple of days, and spent a full day there which was really enjoyable as the facilities are excellent both inside and outside. We both also enjoyed a lovely massage. This was not our first time at Ockenden, but we were only passing through last time, so it was wonderful to spend a few nights here.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Okendon Manor Hotel, it is a beautiful period property, with a lot of character, a stunning traditional English garden, a great fine dining restaurant and one of the best spas I've been to. What more can you ask for for a relaxing getaway? Highly recommended!
Stayed 1 night in Jun 2024

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable staff and friendly atmosphere at the hotel and spa. Delicious food in the restaurant too Thank you Ockenden
Stayed 1 night in May 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Country house luxury
Fantastic dinner - beautiful food. Excellent spa. Good attention to detail and a very sympathetically updated old house. Lovely staff.
Stayed 1 night in May 2024

10/10 Excellent

Malcolm Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice spot in the centre of the lovely little village of Cuckfield, the staff were really friendly and accommodating and the room we stayed in had a lot of nice character. The meal was really excellent and we were cared for to the nth degree. The spa facilities were pretty standard but everything you'd expect was there including a coffee machine to make a whole array of nice coffee drinks.
Stayed 1 night in Mar 2024

10/10 Excellent

Tracey

Stayed 1 night in Feb 2024

10/10 Excellent

Camilla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful time
We had such a wonderful time!!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Susan

Stayed 1 night in Jan 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very relaxing break
We have stayed previously but this was our first time staying above the spa. The room was fantastic. Great views, very comfortable bed, very clean and spacious. The service from all the staff we encountered was excellent, couldn’t have been more helpful. Restaurant food was delicious. Massage and facials were also excellent. We have come away feeling very relaxed.
Stayed 1 night in Jan 2024

8/10 Good

Quentin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lovely hotel- not very family friendly
The check in was very easy, the hotel was clean and nicely decorated. Unfortunately te spa (jacuzzi) was broken so we could not use it. We use the rest of the facilities but we discovered that children are only allowed 2 hours of the entire day! The restaurant did not have children’s menu, however they offered to do sausages and mash or burger however as our daughter is vegetarian we had to go and look for a restaurant. The worst thing was the inflatable bed they put in the bedroom for our daughter, which what you expect if you are glamping and not in a manor hotel well over £300 a night! Very disappointed, we had a terrible night sleep because of this as our daughter could not sleep.
Stayed 1 night in Dec 2023

4/10 Poor

Mitzi

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
One night spa stay post Christmas we were hoping for a relaxing break. The room 'Master' suite was absolutely beautiful and part of the old building. It was also decorated for Christmas which was a lovely touch. This was the highlight of our trip sadly it was downhill from here. The jacuzzi and outdoor hot tub were not working. With rainy cold weather we were looking forward to this and we're very disappointed. There was no offer of compensation for this which ruled our half the spa. The pool was nice but 5 mins into our swim was full of children who were loud and splashing, if the hot tub had been working we could have escaped outside. Our treatments which were 1hr massages only lasted 40 minutes. They included a consultation and time to get undressed. We arrived 20 mins early so we could avoid this and for £130 per massage felt completely ripped off. Dinner was very average and overpriced. The only dish we fancied on a £69 menu had a £10 supplement. The meal with a bottle of wine cost us over £200. I was astonished and again disappointed. The bar had no atmosphere no music or staff. Breakfast was OK. Overall a 1 night stay for use of a basic pool and average meal cost over a thousand pounds. I have no problem paying this for something special with great food and service but this trip fell very short

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ruth

Stayed 1 night in Nov 2023

10/10 Excellent

Shahram

Travelled with family, Travelled with family and small children
Lovely country retreat. Hotel is well kept, clean and has all the amenities you need. Lovely restaurant serving good quality food and most of all staff are super friendly and professional.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxation away
We had a lovely relaxing few days in the spa & hotel. Lovely meals both breakfast & evening meal.
Stayed 2 nights in Oct 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent stay
Stayed 3 nights in Aug 2023

8/10 Good

Maria Cl

Stayed 1 night in Aug 2023

General hotel information

Reasons to Book
Beautiful Rooms & Outdoor Pool
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0