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"The hotel staff were super nice, especially on reception, always happy to give directions or a recommendation. The room is nice, we had a lovely gesture on one of our birthdays, when chocolates and a free drinks token for the both of us at sky bar was left, what a lovely touch! Not many sun loungers by the pool but is only a roof terrace to be fair. Only other feedback is that the hanging situation is a smidge impractical if you are a lady and bring lots of dresses. You need to move the tea and coffee station for your clothes to actually hang. That feature is more aesthetic than practical. Otherwise the hotel is lovely, with good facilities and lush location next to the old town. "

"Great hotel in Bilbao that is walkable to the museum"

"Supper nice "

"Not a negative thing to say. Location, perfect. Staff, excellent. Room, modern, classical, clean!!! Wonderful stay."

"This is quiet, luxurious hotel. The staff was excellent and very helpful. The room was lovely, the bath a spa level experience. The restaurant on site offered a lovely meal of the day lunch/arly dinner menu. There is a fine dining restaurant that we did not have time to try, but plan ahead for reservations. The rooftop pool is sizable and pleasant with towels and a small bar available for drinks. We were in the middle of a 12 day trip and needed to do some laundry and had access to the condo building attached to do that. It was very much appreciated. The hotel sits on traffic circle on the bus line. Pleasant, clean buses with a practical schedule made it easy to get in and out of town without taxi's and Ubers. 10-12 min ride into town. We attended a concert at the Reale stadium and took the bus in but walked back. It was about 2 miles and slightly up hill but large group of the crowd was doing the same so it was enjoyable late in the evening when there was little other traffic. We could have waited for a bus but chose not to. We would highly recommend this hotel to anyone looking for quiet luxury away from the hustle and bustle of the touristy area in town. "

"Great location, easy access to transportation, restaurants etc "

"Hotel was great! staff very friendly. Walking distance from the beach. Room was spacious and always clean."

"The Social Hub is an excellent hotel. The rooms are very clean. The restaurant and the pool and the gym are fantastic. All the staff especially Ailsa were extremely helpful and knowledgeable and courteous. "

"In a perfect location, right next to a lovely square with tapas."