Heinbockel Holidays from AU$1,464

The hotel was absolutely lovely inside. Gorgeous artworks, modern and spacious lobby. The restaurant and bar was amazing and staff were friendly and attentive. The food was great and the service too. Our room was simple and very clean, perfect for what we needed. The view was not too bad, the area its in looks run down, with derelict buildings and graffiti and sewage smells to one side amd a nice park and the river to another. I mean its close to a motorway and train station...good transport links so we hopped on and off of the trains, we couldn't fault the public transport system. Not sure how safe i felt walking back under the motorway at night-time, but didnt see many people. The hotel felt very safe and I would return again. Thanks for having us Hamburg!

This is a charming old/classy hotel; spacious rooms with bright & warm ambiance. The carpet, some walls & furniture would need to be a bit refreshed... Room & bathroom was clean; daily cleaning is only on request. The bed was comfortable; a queen/king bed is actually made of 2 twin beds next to each other. Location was very good: across the lake and in walking distance to center. CONs: room air is not circulated and it can get stuffy; the rooms facing the lake & street are very noisy (from traffic) when window is opened. No shampoo, conditioner, body cream provided; just liquid soap. Not available: kettle, minifridge, ice machine, coffee/tea station, english TV channel. One would need to ask reception for anything extra (hot water, coffee, etc.). Staff is professional & polite.

Very good for transportation around the city, lots of connections and the staff were very helpful

Would of been nice to have kettle in the room ..but over all it was very good location great park next to hotel for lovely walks lots of nice greeen space .hotel clean peaceful sleep bed nice

Great stay, particular shout out to the breakfast manager who provided a great breakfast and really went beyond to provide excellent service.