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Quality Inn Downtown Helen

2.5 star property
Fuel up for adventure with a continental breakfast then relax by the cozy fireplace in this downtown haven.

Photo gallery for Quality Inn Downtown Helen

Desk, iron/ironing board, rollaway beds, free WiFi
Reception
Lobby
Desk, iron/ironing board, rollaway beds, free WiFi
Front of property
Quality Inn Downtown Helen offers a warm welcome near Unicoi State Park. Enjoy free continental breakfast, unwind by the lobby fireplace, and stay connected with in-room WiFi. Previous guests rave about the helpful staff and location.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Parking included
The current price is AU$110
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
TV
Shower/bath combination
Hairdryer
Microwave
Coffee/tea maker
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
TV
Hairdryer
Shower/bath combination
Microwave
Coffee/tea maker
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
TV
Hairdryer
Shower/bath combination
Microwave
Coffee/tea maker
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Shower/bath combination
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
TV
Shower/bath combination
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Room, 2 Queen Beds, Non Smoking

Days Inn by Wyndham Helen

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
8.2 out of 10, Very good, (292)
The price is AU$88
includes taxes & fees
23 Feb - 24 Feb
Days Inn by Wyndham Helen
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About the area

Map
15 Yonah St, Helen, GA, 30545

What's nearby

  • Charlemagne's Kingdom - 2 min walk
  • Helen Arts & Heritage Center - 6 min walk
  • Unicoi State Park - 8 min walk
  • Helen Festhalle - 11 min walk
  • Helen Tubing & Helen Water Park - 3 min drive

Restaurants

  • ‪Bigg Daddy S Restauran - ‬15 min walk
  • ‪Cowboys & Angels - ‬6 min walk
  • ‪Hofbrauhaus Restaurant - ‬5 min walk
  • ‪Troll Tavern - ‬6 min walk
  • ‪Spice 55 - ‬3 min drive

About this property

Quality Inn Downtown Helen

Hotel near Unicoi State Park
Located close to Raven Cliffs Falls and Anna Ruby Falls, Quality Inn Downtown Helen provides free continental breakfast and a fireplace in reception. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Motorhome/coach/lorry parking, coffee/tea in reception and a vending machine
  • A computer station, a water dispenser and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All guest rooms at Quality Inn Downtown Helen offer comforts, such as air conditioning, as well as Guests reviews speak well of the clean rooms at the property.
Other amenities include:
  • Shower/bath combinations, free toiletries and hairdryers
  • 32-inch TVs with cable channels
  • Mini fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 December:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 40.00, per pet, per day, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have any lifts
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Helen
Quality Inn Helen
Quality Inn Helen Hotel Helen
Quality Downtown Helen Helen
Quality Inn Downtown Helen Hotel
Quality Inn Downtown Helen Helen
Quality Inn Downtown Helen Hotel Helen

Frequently asked questions

Is Quality Inn Downtown Helen pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 50.00 per stay and a fee of USD 40.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Quality Inn Downtown Helen?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Quality Inn Downtown Helen on 24 Feb 2025 start from AU$109.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn Downtown Helen?

Self-parking is free at this property.

What time is check-in at Quality Inn Downtown Helen?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Quality Inn Downtown Helen?

Checkout is at 11 AM.

Where is Quality Inn Downtown Helen located?

Situated in the mountains, this hotel is within 1 mi (2 km) of Unicoi State Park and Chattahoochee National Forest. Anna Ruby Falls and Raven Cliffs Falls are also within 9 mi (15 km).

Quality Inn Downtown Helen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 315 out of 905 reviews
Rating 8 - Good. 277 out of 905 reviews
Rating 6 - Okay. 157 out of 905 reviews
Rating 4 - Poor. 83 out of 905 reviews
Rating 2 - Terrible. 73 out of 905 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Brittany

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Cathy

Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel was great no problems at all
Stayed 2 nights in Dec 2024

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Pros: location was convenient to the main areas of Helen. Main part of our room was nice- new carpet, nice large TV and stand. Three beds and a sofa which gave my family plenty if room for sleeping and the room was large so we could spread out. Cons: bathroom was tiny, shower was tiny (maybe 32” x 32”), large gaps around the door so you could see through them, paint was all over things that shouldn’t be painted (I’d hire a new painter), no place to hang clothes, breakfast was very limited with the only thing hot being waffles or pre-packed oatmeal (by adding hot water). Overall, the stay was ok but definitely not exceptional.
Stayed 1 night in Dec 2024

8/10 Good

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is walking distance to all the attractions, shops, etc. Staff was friendly. Was a little disappointed in the breakfast…was expecting a little more options. All in all a nice stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Liza

Stayed 1 night in Dec 2024

10/10 Excellent

Yeneisy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and conditions.
Stayed 1 night in Dec 2024

10/10 Excellent

Sheery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel near to everything .
Stayed 3 nights in Dec 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and location was perfect, easy access to everything
Stayed 1 night in Dec 2024

6/10 Okay

Samyann

Travelled with family
Disliked: Amenities
Good price nothing fancy
Stayed 2 nights in Sep 2024

4/10 Poor

Michael

Travelled with partner
Disliked: Amenities, property conditions & facilities
We paid for 2 nights on a non-refundable sale and checked out the next morning after the first night. This is an older "motel" masquerading as a Quality Inn. You know the kind where you park in front of your room and everything is detached from the office. Beds were said to be newly replaced but the mattress was hard as a rock. No luggage rack or surface to put bags on so they stayed on the floor. Shower curtain rod installed incorrectly so the curtain refused to stay drawn on each end resulting in wet floor. Curtain would sag and only cover the middle. Desk chair upholstery was ripped and tattered. Just a bad experience.
Stayed 2 nights in Dec 2024

8/10 Good

Anthony

Could use some updating , overall did the job
Stayed 2 nights in Nov 2024

6/10 Okay

Ram

Stayed 1 night in Nov 2024

10/10 Excellent

Roger

Nice town, nice room.
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara, Gainesville

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy our stay here. Clean and quiet. Comfortable beds. Close to everything.
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Look, the shower head leaked and the room could use a DEEP clean. The real issue was the day manager, he was WONDERFUL. HIS NAME IS JIM. Professional,knowledgeable, charming.because of Jim we will be back.
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Amenities, property conditions & facilities
We very much enjoyed our stay. They have new flooring in the rooms as well as new beds.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jonathan at the front desk was friendly, kind and helpful!
Stayed 1 night in Nov 2024

10/10 Excellent

Debra

Stayed 2 nights in Nov 2024

8/10 Good

danielle

Liked: Staff & service, property conditions & facilities
I enjoyed the size of the room. It was reasonably clean, the location was amazing. My only issue with this room was the bathroom was tiny compared to the size of people it’s supposed to accommodate, and there was no where to store clothing. No racks, hooks, drawers.
Stayed 1 night in Nov 2024

8/10 Good

Pamelia

Travelled with family
Liked: Staff & service
Good location. Outside access so can park right in front of room. Old facility that could use some TLC. But it appears that some rooms were being remodeled. Pool was being repaired. Nothing special here but nothing bad either. Very friendly staff.
Stayed 2 nights in Oct 2024

2/10 Terrible

Razvan

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty
Stayed 1 night in Sep 2024

6/10 Okay

Melisa

Disliked: Cleanliness, property conditions & facilities, room comfort
Room not worth the money we spent.
The room was kinda thrown together very fast after some updates. I guess. There was two toned paint in the walls. White paint all over the full length mirror on the bathroom door. Bathroom door jam was nasty. Lamps looked pretty old. Stains on the chair. And the toilet didn’t flush very well. We had to constantly use the plunger.
Stayed 2 nights in Oct 2024

6/10 Okay

Melanie

Disliked: Staff & service
Stayed 2 nights in Oct 2024