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Best Western Helena/Capitol Hotel

2.5 star property
Unwind with WiFi or get lucky in our on-site casino while enjoying convenient perks like extended parking.

Photo gallery for Best Western Helena/Capitol Hotel

Desk, laptop workspace, blackout curtains, soundproofing
Exterior
Lobby
Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Meeting facility
Located in the city center, Best Western Helena/Capital Hotel is revitalized and ready to welcome you. Enjoy a meal at Family Roots restaurant, unwind with WiFi, or try your luck at the casino. With dry cleaning/laundry services and extended parking available for your convenience.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Pet-friendly
  • Laundry
  • 24/7 front desk
The current price is AU$156
includes taxes & fees
28 Feb - 1 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Designer toiletries
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Flat-screen TV
Renovated in 2024
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Annex Building

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Annex Building

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Designer toiletries
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Annex Building

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Refrigerator & Microwave, Annex Building

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Sofa bed - queen
Blackout curtains
  • 43 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Sofa bed - queen
Blackout curtains
  • Sleeps 4
  • 1 King Bed

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About the area

Map
1714 11th Ave, Helena, MT, 59601

What's nearby

  • Montana Historical Society Museum - 10 min walk
  • Montana State Capitol - 11 min walk
  • Cathedral of St. Helena - 4 min drive
  • Carroll College - 4 min drive
  • Helena Civic Center - 5 min drive

Getting around

  • Helena, MT (HLN-Helena Regional) - 5 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Town Pump - ‬11 min walk
  • ‪1889 Coffee House - ‬4 min walk
  • ‪Lewis & Clark Brewery & Tap Room - ‬3 min drive
  • ‪Wendy's - ‬6 min walk

About this property

Best Western Helena/Capitol Hotel

Hotel in the city centre, revitalised in 2024
You can look forward to a free return airport shuttle, a casino and dry cleaning/laundry services at Best Western Helena/Capitol Hotel. The on-site restaurant, Family Roots, offers breakfast, brunch, lunch and children's meals. In addition to a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking and extended parking
  • Cooked-to-order breakfast (surcharge), motorhome/coach/lorry parking and meeting rooms
  • Free newspapers, a computer station and wedding services
  • Guest reviews say great things about the helpful staff
Room features
All 106 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and hairdryers
  • 43-inch flat-screen TVs with premium channels
  • Coffee/tea makers, heating and housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: USD 10 to 15 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Family Roots

Things to do

  • Casino
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • In a state park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (94 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per day.
Cots (infant beds) are available for USD 10.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 for adults and USD 10 to 15 for children
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jorgenson's Helena
Jorgenson's Inn
Jorgenson's Inn Helena
Jorgenson`s Hotel Helena
Jorgenson`s Inn And Suites
Jorgensons Hotel Helena
Jorgenson's Inn Suites
Ramada by Wyndham Helena
Helena Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel
Best Western Helena/Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel Helena

Frequently asked questions

Is Best Western Helena/Capitol Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Best Western Helena/Capitol Hotel?

As of 18 Feb 2025, prices found for a 1-night stay for 2 adults at Best Western Helena/Capitol Hotel on 28 Feb 2025 start from AU$156.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Helena/Capitol Hotel?

Self-parking and extended parking are free at this property.

What time is check-in at Best Western Helena/Capitol Hotel?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. Early check-in is available for a fee of USD 20.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Helena/Capitol Hotel?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Does Best Western Helena/Capitol Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is Best Western Helena/Capitol Hotel located?

Located in the heart of Helena, this hotel is within a 15-minute walk of Montana Historical Society Museum and Montana State Capitol. Cathedral of St. Helena and Holter Museum of Art are also within 2 miles (3 km).

Best Western Helena/Capitol Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 433 out of 1003 reviews
Rating 8 - Good. 293 out of 1003 reviews
Rating 6 - Okay. 130 out of 1003 reviews
Rating 4 - Poor. 77 out of 1003 reviews
Rating 2 - Terrible. 70 out of 1003 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

richard

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is absolutely amazing, super helpful and friendly. The location is good, lots of food and shopping options close by. We had the large king room, it had a nice kitchenette, and lots of natural light.
Stayed 1 night in Feb 2025

4/10 Poor

Ronald

Disliked: Staff & service, property conditions & facilities
Costly but shade didn't work and swimming pool was not open. Area was ugly.
Stayed 1 night in Jan 2025

10/10 Excellent

Coy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander

Stayed 2 nights in Jan 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Rebecca

Travelled with family and small children
Only thing I really have to complain about is that we didn’t have enough towels in our room. We called down and they brought us up some extras. Overall the room was what we expected and we were satisfied.
Stayed 2 nights in Jan 2025

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Randy, Soldotna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
o
Stayed 1 night in Jan 2025

8/10 Good

Sharon, Billings

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful
Stayed 1 night in Jan 2025

10/10 Excellent

Lesley

Travelled with partner
Liked: Amenities, property conditions & facilities
The room was spotless with comfortable beds and plenty of ports for charging electronics. The staff were lovely and the complimentary breakfast was amazing. 5/5!!
Stayed 2 nights in Jan 2025

8/10 Good

Jeremiah

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Racquel, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Helpful and attentive staff makes for a friendly atmosphere.
Stayed 1 night in Jan 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. Very comfortable beds.
Stayed 3 nights in Jan 2025

8/10 Good

Shelley

Stayed 1 night in Nov 2024

10/10 Excellent

Adrian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were extremely accommodating with my last minute reservation and made my stay very enjoyable.
Stayed 1 night in Jan 2025

10/10 Excellent

Agatha

Travelled with family
Liked: Cleanliness, staff & service
Average hotel building, but it was clean and great breakfast. Staff were very helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Yumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Regina

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff's (Kristin) attentiveness and kindness are remarkable.
Stayed 1 night in Dec 2024

10/10 Excellent

Craig, Rapid City

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful, friendly and courteous. My room was clean, bedding comfortable. I thoroughly enjoyed my stay.
Stayed 1 night in Dec 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Really comfortable room, and bed. TV channels are a little difficult to figure out, but made it work. The person in the room next door blared their TV ALL NIGHT LONG, which wasn't the hotel's fault necessarily, but it also sounded like people were going in and out of the room all night too. If it happens again I'll report it. Too bad really for an otherwise nice hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Wyatt, Seattle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great with excellent cleaning staff and excellent front desk staff. The roads in Helena are terrible and confusing making it difficult to get to the hotel. With one way streets all over and crazy traffic, you really have to make a strategy on how to get to the parking lot and not get frustrated when the first couple of attempts fail. Hotel is awesome though.
Stayed 1 night in Dec 2024

10/10 Excellent

Susanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was excellent!!
Stayed 1 night in Dec 2024

10/10 Excellent

Jim

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff, clean room. Easy check in/out.
Stayed 1 night in Nov 2024