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Hotel Haven

5.0 star property
Luxury hotel with 3 restaurants and 24-hour fitness centre

Photo gallery for Hotel Haven

Exterior
Courtyard
Lobby
Bar (on property)
Dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
  • 24/7 front desk
The current price is AU$313
includes taxes & fees
20 July - 21 July

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Grand Deluxe Harbour View

Grand Deluxe Harbour View

Grand Deluxe Harbour View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Balmuir Suite

Balmuir Suite

Balmuir Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

9.6 out of 10
Exceptional
(38 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Grand Deluxe

Grand Deluxe

Grand Deluxe

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

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The price is AU$138
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About the area

Map
Unioninkatu 17, Helsinki, 00130

What's nearby

  • Kauppatori Market Square - 1 min walk - 0.2 km
  • Helsinki Cathedral - 6 min walk - 0.5 km
  • Stockmann - 8 min walk - 0.7 km
  • Helsinki West Terminal - 6 min drive - 2.7 km
  • Olympic Stadium - 7 min drive - 3.1 km

Getting around

  • Kauppatori Station - 2 min walk
  • Helsinki (HEC-Helsinki Central Train Station) - 12 min walk
  • Helsinki-Vantaa Airport (HEL) - 45 min drive

Restaurants

  • ‪Ravintola Kappeli - ‬2 min walk
  • ‪Pompier ESPA - ‬2 min walk
  • ‪Ravintola Story - ‬3 min walk
  • ‪Scandinavia Cafe - ‬4 min walk
  • ‪Kalakauppa E. Eriksson - ‬3 min walk

About this property

Hotel Haven

Luxury boutique hotel near Kauppatori Market Square
Located close to Helsinki Cathedral and Stockmann, Hotel Haven provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a fireplace in reception and car hire on-site.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • A front desk safe, a water dispenser and a 24-hour front desk
  • Multilingual staff, a lift and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 137 rooms feature comforts, such as laptop-friendly workspaces and air conditioning, in addition to perks, such as separate sitting areas and bathrobes.
More conveniences in all rooms include:
  • Recycling and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • Smart TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and travel cots

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Finnish, Swedish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 39 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 30 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with premium channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per accommodation, per day (maximum EUR 50 per stay)
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 30 per person
  • Self-parking fee: EUR 39 per night
  • Pet fee: EUR 15 per accommodation, per day (maximum EUR50 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Haven Helsinki
Haven Hotel
Hotel Haven
Hotel Haven Helsinki
Haven Hotel Helsinki
Hotel Haven Hotel
Hotel Haven Helsinki
Hotel Haven Hotel Helsinki

Frequently asked questions

Is Hotel Haven pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a required deposit per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Haven?

As of 21 June 2025, prices found for a 1-night stay for 2 adults at Hotel Haven on 8 July 2025 start from AU$319.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Haven?

Self-parking is available for EUR 39 per night.

What time is check-in at Hotel Haven?

Check-in start time: 3 PM; check-in end time: 3 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Haven?

Checkout is at noon.

Where is Hotel Haven located?

Located in Kaartinkaupunki, this luxury hotel is within a 10-minute walk of Kauppatori Market Square, Helsinki Cathedral and Stockmann. Finlandia Hall and Helsinki West Terminal are also within 2 mi (3 km). Kauppatori Station and Etelaranta Station are within a 5-minute walk.

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Hotel Haven Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

soyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, spacious room and good breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Horace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large and comfortable rooms bathrooms. Excellent location in the heart of the city, restaurants, and many attractions.
Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful hotel

A wonderful hotel, brilliantly located by the harbour - and real warmth from all the staff
Stayed 1 night in Mar 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in a povely room, convenient for everything
Stayed 2 nights in Feb 2025

10/10 Excellent

Anastasija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Haven is a cosy and stylish place to stay. It is set in a beautiful historical building that adds a unique charm to the whole experience. Very nicely decorated, lots of lovely sitting spots in the lobby. It’s in a prime spot by the harbour, and the restaurant overlooks the waterfront and some historical buildings too. The atmosphere is calm and welcoming, perfect for unwinding after a day out. The rooms are really spacious and comfy with a nice mix of classic and modern design. One of the highlights is the buffet breakfast served with plenty of options including healthy foods, fresh smoothies, and local pastries.
Stayed 4 nights in Apr 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient, and the hotel was lovely. The staff was great--kind and helpful--and the breakfast was great.
Stayed 4 nights in Jan 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in city which allowed easy access to siteseeing by foot. Many restaurants are also close. Room is large and bed is comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The registration staff was great in helping us in our airport issue. The rooms are nice and the linen are yummy.
Stayed 1 night in Feb 2025

10/10 Excellent

Bina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in procedure, location was excellent to be able to walk bout. Multiple tasty restaurants around. Highly recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

Zicong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, close to several tourism places.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jaana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with friendly staff and delicious breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
So comfortable and quiet
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, great breakfast, convient location, helpful staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Catherine Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Haven is THE place to stay in Helsinki, bar none. I have had the privilege of staying in five star hotels around the world, and this experience blew me away. The location, breakfast options (for vegans- an entire menu!), beautiful rooms, and fabulous atmosphere, HH exemplifies first class service and style. Centrally located, one is steps away from the tram station to travel the city, and short distance from the main railway station. Close to major attractions, shops, restaurants and the harbor. A perfect place to stay in the heart of the city, and I cannot wait to return. Thank you HH for making our experience in Finland that much more memorable! Kippis!
Stayed 6 nights in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great breakfast, however the static electricity is so bad in the room that we could hardly touch anything without getting shocked, let alone brush our hair!
Stayed 3 nights in Mar 2025

10/10 Excellent

Gaetano

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with excellent breakfast close to main attractions, traditional market and ferry to Suomellina. Helpful staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Perttu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location and scenery
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near the waterfront
Stayed 1 night in Nov 2024

10/10 Excellent

nelson

Liked: Staff & service, amenities, property conditions & facilities
Perfect location!
Stayed 6 nights in Sep 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totally recommend a stay here

Wonderful,relaxing stay. Beds very comfortable. Clean and quiet rooms. Breakfast has a wide selection and caters for gluten and dairy intolerances. Excellent location near Old Market.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in great location. Amazing breakfast and very friendly staff. Very happy with Hotel Haven.
Stayed 5 nights in Aug 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Good location. Little far from the metro but close to the market and tons of restaurants. Breakfast was perfect. Service was excellent! The courtyard is super cute, too bad it was too cold to enjoy it!
Courtyard
Breakfast room
Stayed 2 nights in Jan 2025

10/10 Excellent

Yogendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location close to main attractions.
Stayed 4 nights in Aug 2024