"Excellent customer service at reception - especially on arrival when we were late for the check- in slot (Reception closes at 10pm message call ahead to arrange late check-in if you're going to arrive later) - the friendly, welcoming receptionist stayed on duty 20 mins beyond her shift until we arrived.
Comfort Rooms are clean, spacious and comfortable - being a Brit I would have appreciated tea/coffee making facilities in the room but this isn't the norm in Germany and it wasn't a big...