Hergest Croft Gardens Tours and Activities

Great staff and food

Check in was quick and easy , reception staff friendly . On entry to our room it’s dated , carpet very worn curtains torn and pelmet hanging off . On the window cill there were 2 dead ladybirds which made us think that the room hadn’t been cleaned . There were also flys in the room this raised alarm bells and we made our way back to reception . There were quite a few people waiting to be checked in so we waited to speak to staff when was quieter . As soon as we raised our concerns we was upgraded to the other side of the hotel in the Henry suite . Nice room still dated but clean . Beds comfortable and slept well . Breakfast next morning was good with a wide choice from hot food to cereal and pastries. Would we stay again unfortunately not .

Very nice room and very comfy bed!! Staff were very friendly and food was very good