"If you want a terrible night sleep, stay here.
The hotel was empty but I was put in the room next to reception which is honestly terrible unless you don't want to sleep.
There is a big gap between the floor and the door so you might as well just leave the door open at this stage.
When I asked if I could be moved to another room, I was told I would have to pay extra to upgrade.
If a hotel can't provide the basics of a quiet room, it doesn't meet its primary function.
Train staff on customer...