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Hotel Carbona Thermal Spa

4.0 star property
Family-friendly Hévíz hotel connected to a shopping centre, a quick walk to Lake Heviz
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Carbona Thermal Spa

Exterior
2 bars/lounges, poolside bar
Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Hot tub
    Hot tub
The price is AU$311
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premium Room (Round bed)

Premium Room (Round bed)

Premium Room (Round bed)

Highlights

Balcony
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Hairdryer
Minibar
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Balcony
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Balcony
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Hairdryer
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room, 2 Single Beds

Highlights

Balcony
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Hairdryer
Minibar
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

3 indoor pools, outdoor pool, pool loungers

Ensana Thermal Hévíz

Pool
Hot tub
Spa
Pet-friendly
8.8 out of 10, Excellent, (132)
The price is AU$153
includes taxes & fees
10 Dec - 11 Dec
Ensana Thermal Hévíz
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About the area

Map
Attila u. 1, Hévíz, 8380

What's nearby

  • Roman Catholic Church of the Holy Spirit - 5 min walk - 0.4 km
  • Blue Church - 5 min walk - 0.4 km
  • Lake Heviz - 9 min walk - 0.8 km
  • Heart of Jesus church - 12 min walk - 1.0 km
  • Festetics Palace - 6 min drive - 6.0 km

Getting around

  • Keszthely Station - 15 min drive
  • Budapest (BUD-Ferenc Liszt Intl.) - 137 min drive

Restaurants

  • ‪Caffe Rigoletto - ‬2 min walk
  • ‪Lacikonyha - ‬7 min walk
  • ‪Kocsi Csárda - ‬4 min walk
  • ‪Sissy kávézó és fagyizó - ‬7 min walk
  • ‪Macchiato Caffe & Lounge - ‬4 min walk

About this property

Hotel Carbona Thermal Spa

Upscale family-friendly hotel near Lake Heviz
Located close to Roman Catholic Church of the Holy Spirit and Blue Church, Hotel Carbona Thermal Spa provides free breakfast, an airport shuttle and a poolside bar. Treat yourself to a body wrap, hydrotherapy or thalassotherapy at the on-site spa. In addition to a terrace and shopping on-site, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool, with sunloungers and pool umbrellas
  • Bike hire, self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • A TV in reception, a front desk safe and a 24-hour front desk
  • Newspapers in the reception, a porter/bellboy and a gift shop
  • Guest reviews say good things about the overall condition
Room features
All 260 rooms have comforts such as air conditioning and dressing gowns, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Wardrobes/cupboards and balconies
  • Daily housekeeping and desks

Languages

English, German, Hungarian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Secured parking on site (EUR 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa treatment rooms
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurant/public areas.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 28 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 117.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.79 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 270 per vehicle (return, maximum occupancy 2)
  • Secured self-parking fee: EUR 8 per day
  • Pet fee: EUR 28 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 117.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number SZ19000232

We should mention

The seasonal pool will be open from April to November
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Hungary. This property is rated 4 stars.

Property is also known as

Carbona Hotel
Hotel Naturmed Carbona
Hotel Naturmed Carbona Heviz
Naturmed Carbona
Naturmed Hotel Heviz
Naturmed Carbona Heviz
Hotel Naturmed Carbona
Carbona Thermal Spa Heviz
Hotel Carbona Thermal Spa Hotel
Hotel Carbona Thermal Spa Hévíz

Frequently asked questions

Does Hotel Carbona Thermal Spa have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Carbona Thermal Spa?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Carbona Thermal Spa on 27 Nov 2024 start from AU$305.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Carbona Thermal Spa pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of EUR 28 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Carbona Thermal Spa?

Self-parking is available for EUR 8 per day.

What time is check-in at Hotel Carbona Thermal Spa?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel Carbona Thermal Spa?

Checkout is at 10 AM.

Does Hotel Carbona Thermal Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 270 per vehicle applies.

Where is Hotel Carbona Thermal Spa located?

This family-friendly Hévíz hotel is located in a shopping district, within a 5-minute walk of Roman Catholic Church of the Holy Spirit and Blue Church. Lake Heviz and Heart of Jesus church are also within 15 minutes.

Hotel Carbona Thermal Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 81 out of 143 reviews" "
Rating 8 - Good. 45 out of 143 reviews" "
Rating 6 - Okay. 13 out of 143 reviews" "
Rating 4 - Poor. 3 out of 143 reviews" "
Rating 2 - Terrible. 1 out of 143 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Pools and swimming were great. Fun dancing in the evening and funny musical double act who obviously hated each other. Staff were not overly helpful. A lot of eye rolling. Complimentary drinks at a bar that wasn’t open during our stay. No kettle in the room! Buffet lots of options but not great quality. Wouldn’t let us check in a minute early.
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
Nice pool
Stayed 4 nights in Aug 2024

10/10 Excellent

Anna

Beautiful place, lots of medical and spa procedures. Friendly staff and delicious food. Mostly german speaking staff but we managed ☺️
Stayed 7 nights in Jul 2024

10/10 Excellent

Sofia, Vienna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food, great facilities for SOA and treatments. Staff could be friendlier
Stayed 3 nights in May 2024

2/10 Terrible

Alla

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms wasn’t cleaned. Staff very unfriendly. Mold in the room
Stayed 14 nights in May 2024

10/10 Excellent

Ondej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Vaszary

Stayed 3 nights in Apr 2023

8/10 Good

Michal

Stayed 2 nights in Dec 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good location and parking, nice staff, nice pools but this year the pools were not as clean as before (some mold in the outside pool), mattresses too soft and worn out, the rooms overlooking restaurant noisy because of the ventilators.
Stayed 8 nights in Jul 2022

10/10 Excellent

Andrey, Moscow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021

8/10 Good

Miroslav

Business traveller
Liked: Cleanliness, staff & service
2nights review
The pictures are bit far from the reality. Equipment on the room quite old, but size of the rooms was big.Internet stable, swimsuit for free but you have to pay for slippers.
Stayed 2 nights in Feb 2020

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent spa stay
Nice pools (adventure, swimmig, massage) and also pools with thermal water from Lake Heviz. Very clean. Good food, excellent wi-fi, plenty of parking space. Possibbility to use pools until 18.00 on the day of departure, they lent bathing robe for free (deposit 5000 HUF). Close to city center and to Lake Heviz.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stayed 13 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I liked the nearby lake and they had entertainment every evening. The staff was rude at times and do not get the hard massage or you will be in pain for days.
Stayed 9 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 12 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great. Lack of English from hotel staff and information.
Stayed 2 nights in Dec 2018

10/10 Excellent

Tadeja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 11 nights in Oct 2018

8/10 Good

Kaloyan

Amazing pool and food. Great staff
Stayed 6 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great family holiday with grandma and 8 yo child Multiple swimming pool with thermal and nonthermal water Pool temperature was perfect very comfortable even on a cloudy day below 20 C Half board was wonderful in all aspects very good selection of different dishes , desserts and nuts at dinner there is no complimentary beverages of all kinds even water ... all of beverages cost money :( Treatment facilities are great with kind and caring people that will speak your language very simply Hotel personal very kind ! Highly recommend this hotel fir any age ! Will b back next year !!!
Stayed 7 nights in Jun 2018

8/10 Good

Nikolay, Los Angeles

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly staff, very clean, in good shape, breakfast and lunch/dinner food is not bad (it is also not the best), medical procedures are well organised and well performed.
Stayed 16 nights in May 2018

10/10 Excellent

kathy, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the lake
Excellent food and nice music. The parrot with it's surrounding was unique.
Stayed 3 nights in Sep 2017

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grumpy guests in a nice hotel
The stay was very relaxing in Heviz, The whole family enjoyed the lakes and the hotel facilities. The rooms were OK, although dated as is the hotel, but it's clean and presentable. Some of the staff could cheer up a little as could some of the guests, real miserable at times and for no apparent reason. The food and service in the hotel buffet restaurant was of a good standard at all meal times.
Stayed 3 nights in Aug 2017

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Heviz
I have stayed in several Hotels in Heviz and this Hotel in my opinion is the best overall, great facilities and the food is good.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Fabulous most of the time.
(We went for a combination of business and spa treatments, but I can not choose this option on type of trip.) A very good hotel which rests on its laurels and services. In their own words, they have no season and are always full -so why try hard? Go for the facilities which are top notch and immaculate and forgive all the other faults. Not four star, but you won't care.