"We had to switch rooms in the middle of the night upon finding our heat wasn’t working. I apparently left something in the first room - we saw housekeeping knocking on that door and let them know we had switched rooms, but if they found that missing item, they must’ve just thrown it away, as no one bothered to ask me. I had a couple of packages delivered to the hotel while we were there. Let them know at check-in that we were expecting packages. They never let us know when one arrived. We had to...