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"The views are spectacular , the staff at the reception are nice, not that much at the Zion spa . English is a problem , they all speak Slovak and polish. No air condition in the whole hotel. How come , a 5 star hotel without air condition in the summer where temp is 95. They asked us to open the window and they brought us a fan from 1990 . All the bugs in the valley end entering through the open window. Breakfast is greasy and don’t expect any one to smile at you. Definitely , not worth the...

"I like the history of the hotel and transformation to the very high end hotel"

"For all of the above"

"Clean, warm and comfortable apartment. Kind and helpful staff, easy check in and out. Breakfast option is a bonus, but need to get in early, my favourite makovy pastry were running out quickly:) Pleasant stay, novy smokovec has lots to offer!"

"Great hotel with clean and comfortable rooms. Communication at the hotel wasn’t always the best - we got little to no information about the spa, far example. Restaurant has limited hours bur staff were great and food was excellent."

"Nice, kind, economical, and quiet "

"The service was the best we have ever experienced. Great location, lovely breakfast, comfortable accommodation. Will definitely return!"

"On arrival we had a speedy check in, room and spotless spacious and had everything you needed.Was about a 10 to 15 minute walk to the town."

"Location and staff was great free parking and breakfast and dinner"

"We love to stay in this hotel whenever possible. The view itself is just stunning. On the strong end, besides the view, is the spa area- pleasant swimming pool, nice saunas and massages with great staff. On the weaker end the whole dining service is rather poor- breakfast choice is limited and of a lower quality, certainly not matching the place's standards. Staff in the dining area also is on a lower end of training quality. This may be also due to the fact that the same waiters and waitresses...

"Nice property, could hear the other guests in our apartment. "

"Great location at the right price! Nothing negative to say. The place was clean, comfortable and welcoming!"

"We had a great stay Thank you."