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"Me sorprendió gratamente lo bien que estaba todo perfecto"

"Como resumen: la construcción es increíble, recreando una auténtica hacienda. El personal es fantástico, especialmente Fatima, la recepcionista. Pero hay una clara falta de personal y de coordinación, que finalmente se resuelve gracias a la buena voluntad de los empleados. Llegamos a las 8pm y nuestra habitación estaba sin hacer, otro día no cambiaron las toallas… Todo resuelto gracias a la buena voluntad de cada uno de los empleados a los que acudimos con el problema. "

"The villa is old and quirky with huge bedrooms. Walkable to bars and restaurants. Lovely big garden and pool. Breakfast was good and plenty. Loved the shared kitchen to cook your meals."

"This hotel has beautifully designed communal spaces and peaceful surroundings. However, we wouldn’t stay again as we experienced serious issues with cleanliness and felt the staff could have done a lot better to put things right and make us feel welcome. Their communication also needs to improve (for example, we booked some activities and there were far from forthcoming with the details). The hotel assured us it was family friendly but the restaurant doesn’t open until 9pm in the evenings and...

"Overall a great experience. Staff more than willing to help. I will return ."

"The place is basic and old, but fine and sufficiently equipped. Some teems have a great view, all guests have access to a common balcony, kitchen and living room. Unfortunately, the host is trying too hard: After I had checked in with her vrother, she got me out of bed after 22:00 just to say hi. And when I checked out, she had already thrown away my food from the fridge. She had thought it was somebody else's, but why? "