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"nice atmosphere and nice breakfast."

"Very convenient location with clean and decently sized room for japan"

"nice location, room very good, staff very nice"

"Although having booked a non-smoking room there was an unpleasant smell in the entire hotel and the Room had definitely been used as a smoking room in the past. I slept with perfume on my pillow and window open as far as that was possible. My complaint about thiese circumstances were brushed off with the argument that the Hotel was full and no possibility to change. The duvet cover was full of stains as well on the upper as on the foot side, as I found out, they had turned sides before...

"The breskfast was excellent. The staff was very helpful."

"Service was very good, but breakfast was a bit stingy for Japanese standards"

"スタッフの方々のサービスはとても親切で良かったと思います。 館内も癒されるもので溢れていて居心地も良かったです。 お食事は盛り付けも綺麗ですし 演出も最高なのですが量、質が満足出来た感じではありませんでした。 山形県産米を使っていたのですがお家で炊いたご飯の方がツヤ感ももち感も上でした。県産米が生かされていなくて残念です。 せっかくの素敵な旅館なので お食事のグレードはもっとＵＰしても良いと思います。"

"The stay was peaceful and the staff are very kind to us. We had half-board and food was also very good. "

"Excellent "

"The room is spacious, cosy and welcoming. The inroom onsen was very relaxing and nice and the staff is very friendly and warm. Recommended! "

"Excellent food, customer service, and overall experience."

"Just 20 minutes drive from the city centre and skiing site. The staff is very helpfull and polite. The room is very clean and tidy. The onsen is on the top floor with a very good view. A highly recommended hotel. "