We were not greeted upon arrival and had to wait quite awhile for someone to come lead us to our room. The bed was not comfortable and lacked a headboard. We could not control the bathroom combo light/fan, rather, it went on and off at its own whim. At breakfast, it was unclear whether to enter the dining room - the door was closed and had a sign saying, "Please wait to be seated." Once inside, it was so unbearably hot that my husband and I sweated throughout the meal. (Outdoors was not at all hot, but temperate.) Breakfast food was good; dinner the night before was not good. The main course tasted as if it had been frozen and reheated, or was made with powdered ingredients. Not as expected given previous reviews.