Hilltop Hotels, Taupō

"Very dated and slow check in process"

"Very handy with lake across the road and main shopping centre is a 10 minute walk."

"Clean and tidy and convenient location. Only downside was the housekeeping was not done. "

"Good location"

"My room was great. Loved the big bathroom, cozy kitchenette, and the spa separate from the room. Bed was good, but not great. Location was great and the view was beautiful. I would stay there again. My only complaints: the wifi by the lake was terrible. Normally, this would not be an issue for me but when traveling internationally and trying to arrange the next part of your journey, it's kind of a pain when you can't even get a page to load. Also, the spa: it is a huge round tub that has to be filled when you arrive. The problem is this done using a sink faucet. After letting it run for 25 minutes, we had about 6 inches of water. It was going to take hours to fill where we wanted it. Had we known, we would have started to fill it before we left for dinner. Because we didn't, it ended up being kind of a waste. A sign at the tub letting us know in advance would have been helpful. But now that I'm telling you, don't make the same mistake and you'll have a great time"

"A no frills, but comfortable and quality stay in a safe area for a very favorable price. "

"Staff were terrible, room was so noisy from the pool lines running under the room. Sounded like bubbling pipes. Called reception and after some convincing they changed our room, which wasn’t much better. They said we’d have to wait for the manager to bring us some keys for the room. That never happend, no we had no keys and couldn’t lock or unlock our room. The rooms havnt been updated since it was built in the 60s Rooms are out dated and uncomfortable, and are sprayed with far too much air freshener. Your money is better spent elsewhere. "

"I enjoyed my stay, coming here to participate in the Ironman event. I found the staff to be very friendly and professional, particularly Mable and Richard. Mable always greeted me by name. The room was clean and spacious. Great facilities, tennis courts and a fabulous pool. I dined twice at the hotel restaurant and the food was very nice and reasonably priced. Richard the restaurant manager was very efficient and professional. Thanks for your hospitality, I will certainly be back! Thank you for making my weekend so special. "

"Was a quiet place to stay. Bed was comfortable and room was tidy. "