Grand Naniloa Hotel Hilo - a Doubletree by Hilton

4.0 star property
Beachfront hotel with a golf course for sun and fun
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Outdoor pool, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
Exterior
Outdoor pool, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
Hiking
Ziplining

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
The price is AU$314
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 16 of 16 rooms

Room, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Eco-friendly toiletries
Private bathroom
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Eco-friendly toiletries
Private bathroom
  • 34 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - queen
Separate bedroom
Bathrobes
  • 51 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms (KAMEHAMEHA)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - queen
2 bedrooms
Hairdryer
  • 106 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed, Lanai, Oceanfront (Corner)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Eco-friendly toiletries
Private bathroom
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Non Smoking, Oceanfront

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Sofa bed
  • 69 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Lanai, Oceanfront

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Eco-friendly toiletries
Private bathroom
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Lanai, Oceanfront

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Eco-friendly toiletries
Private bathroom
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lanai, Oceanfront

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Eco-friendly toiletries
Private bathroom
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Eco-friendly toiletries
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 34 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 31 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
93 Banyan Dr, Hilo, HI, 96720

What's nearby

  • Liliuokalani Park and Gardens - 8 min walk - 0.7 km
  • Coconut Island Park - 8 min walk - 0.7 km
  • Port of Hilo - 3 min drive - 2.3 km
  • University of Hawaii at Hilo - 5 min drive - 4.4 km
  • Rainbow Falls - 8 min drive - 5.7 km

Getting around

  • Kailua-Kona, HI (KOA-Kona Intl.) - 93 min drive

Restaurants

  • ‪Ken's House Of Pancakes - ‬10 min walk
  • ‪Don's Grill - ‬3 min drive
  • ‪Hawaiian Style Cafe Hilo - ‬3 min drive
  • ‪Ocean Front Kitchen - ‬17 min walk
  • ‪Waioli Lounge - ‬3 min walk

About this property

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Hotel near Coconut Island Park
Located close to Port of Hilo and Hilo Farmers Market, Grand Naniloa Hotel Hilo - a Doubletree by Hilton provides a golf course, a terrace and a garden. This hotel is a great place to bask in the sun with a beachfront location, rowing and surfing. The on-site restaurant, Ka Lihikai Restaurant, offers breakfast, lunch and dinner. Enjoy the 24-hour gym, as well as activities, such as sailing, snorkelling and boat tours. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
Additional perks include:
  • An outdoor pool with cabanas and sunloungers
  • Full breakfast (surcharge), bike hire and valet parking (surcharge)
  • A TV in reception, luggage storage and a computer station
  • A banquet hall, a front desk safe and a gift shop
  • Guest reviews give top marks for the helpful staff and location
Room features
All 379 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to perks such as free WiFi and desk chairs. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and hairdryers
  • 48-inch LCD TVs with cable channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 13 to 25 for adults and USD 6 to 10 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ka Lihikai Restaurant

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,001 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1960
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 46.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 13 to 25 for adults and USD 6 to 10 for children
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W 50540186.01
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilo Naniloa
Grand Naniloa Hotel Hilo
Hotel Naniloa
Hotel Naniloa Hilo
Naniloa
Naniloa Hilo
Naniloa Hilo Hotel
Naniloa Hotel
Naniloa Hotel Hilo
Hawaii Naniloa Hotel Hilo
Hi Naniloa Hotel Hilo
Hilo Naniloa Hotel Hawaii
Naniloa Volcanoes Hilo
Naniloa Volcanoes Hotel Hilo
Grand Naniloa Hilo
Grand Naniloa
Grand Naniloa Hotel Hilo Doubletree Hilton
Grand Naniloa Hotel Doubletree Hilton
Grand Naniloa Hilo Doubletree Hilton
Grand Naniloa Doubletree Hilton
Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
Hilo Naniloa Hotel
Grand Naniloa Hotel Hilo a Doubletree by Hilton
Grand Naniloa Hotel
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hilo
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hotel
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hotel Hilo

Frequently asked questions

Does Grand Naniloa Hotel Hilo - a Doubletree by Hilton have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Naniloa Hotel Hilo - a Doubletree by Hilton on 8 Dec 2024 start from AU$243.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Naniloa Hotel Hilo - a Doubletree by Hilton pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Valet parking is available for USD 25 per night.

What time is check-in at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Grand Naniloa Hotel Hilo - a Doubletree by Hilton located?

Located in Keaukaha, this beachfront hotel is in the city centre and within 1 mi (2 km) of Coconut Island Park and Port of Hilo. Hilo Farmers Market and Mokupapapa Discovery Center are also within 3 mi (5 km).

Grand Naniloa Hotel Hilo - a Doubletree by Hilton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 587 out of 1226 reviews" "
Rating 8 - Good. 316 out of 1226 reviews" "
Rating 6 - Okay. 158 out of 1226 reviews" "
Rating 4 - Poor. 96 out of 1226 reviews" "
Rating 2 - Terrible. 69 out of 1226 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Claudia

Stayed 1 night in Oct 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, easy to get to. love the valet service.
Stayed 5 nights in Nov 2024

4/10 Poor

Jeevan, Dublin

Travelled with family
Disliked: Cleanliness
Poor dining and bkfst menu and only one restaurant. Valet parking ONLY. Badly designed room.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mallory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Some changes coming as they update but no issues during our stay. WILL ABSOLUTELY stay again.
Stayed 2 nights in Nov 2024

4/10 Poor

Thomas

Liked: Cleanliness
A little shabby and overpriced with ridiculous overcharge for wifi including useless drink cards. They didnt bother to stir the drink i paid for.
Stayed 2 nights in Nov 2024

4/10 Poor

Andrea

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Przemyslaw

Travelled with family, Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Found a cockroach when we checked in to our room
Stayed 4 nights in Nov 2024

10/10 Excellent

Don

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the rooms. The floors were very quiet We were super close to good restaurants. And we love to kick back in the lounge. I think the beds were really comfortable, More so than normal. My wife didn’t want to get up. Must of all we made some amazing family memories, And we would like to go back. Just a wonderful stay a good experience. The hotel is wonderful with children. They have a lot of respect for families. Good people behind the desk and when we needed some, they answered the phone. Parking is very easy there. If you’re looking for a quiet getaway, this is your place. If you’re looking for a place to take your family, Hill love how your family is treated.
Stayed 2 nights in Oct 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

10/10 Excellent

MARIO HERSON B

Travelled with family
Liked: Staff & service, property conditions & facilities
Close by the sea
Stayed 3 nights in Oct 2024

10/10 Excellent

Austin

Stayed 11 nights in Sep 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2024

2/10 Terrible

Rukang

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They lost my ID during check in. I immediately bring that to their attention during check in. After an hour of meal and self searching, I have to ask them to review the security footage in order to get their attention high enough to retrieve it. And I didn’t even hear a single word of apology when I get my ID back.
Stayed 1 night in Oct 2024

10/10 Excellent

Bambi

Stayed 2 nights in Oct 2024

8/10 Good

Samaa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I requested a room service more than 24 hours in advance and still no one cleaned our room.
Stayed 2 nights in Oct 2024

2/10 Terrible

Ashley

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Run down hotel. Very sad to see them charge so high when the bathroom door doesn’t close good, shower fixtures leak, drains are clogged at the sink and shower and they now charge $25 to valet your vehicle each day or you have to park across the street, plus a daily $46 resort fee while your paying roughly $200 - $300 a night for a room. Not worth it. The room feels very outdated & dirty.
Stayed 1 night in Oct 2024

10/10 Excellent

Stacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a great view from anywhere on the property. Think they should consider to bring back the shrimp cocktail. Just so you know, it is valet parking only or you need to park your car on the road.
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities
Very nice people working at the hotel but it needs some updating. Looks a little “tired”
Stayed 1 night in Oct 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is situated next to the ocean with beautiful views of the rocky shoreline. The staff was very friendly and helpful.
Stayed 4 nights in Oct 2024

10/10 Excellent

John, Thornhill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pros: view, coffee bar, on site restaurant, good size rooms Cons: slow elevators, no EV charging station, valet only parking
Stayed 3 nights in Oct 2024

8/10 Good

May

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A Great place to stay would definitely stay here again
Stayed 2 nights in Oct 2024

6/10 Okay

Arby

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Carol

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Poor customer service
Stayed 1 night in Oct 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0