See all properties

Wild Ginger Hotel

2.0 star property
Hotel with free breakfast, near Hilo Farmers Market
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wild Ginger Hotel

Superior Room | Living area
Beach
Lobby sitting area
Lobby lounge
Property grounds

Reviews

7.4 out of 10

Good

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi
The price is AU$197
includes taxes & fees
24 Dec - 25 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Suite, Ocean View

Family Suite, Ocean View

Family Suite, Ocean View

Highlights

Patio
Fridge
Separate bedroom
Ceiling fan
Private bathroom
Living room
Daily housekeeping
Wardrobe
  • 18 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Fridge
Ceiling fan
Private bathroom
Daily housekeeping
Wardrobe
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Living area

Superior Room

Highlights

Fridge
Ceiling fan
Private bathroom
Daily housekeeping
Wardrobe
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Air conditioning
Fridge
Portable fan
Down duvet
Premium bedding
Private bathroom
Iron/ironing board
Daily housekeeping
  • 13 sq m
  • Sleeps 3
  • 1 King Bed
View from property

Hilo Reeds Bay Hotel

Pool
Free WiFi
Laundry
Housekeeping
7.8 out of 10, Good, (1007)
The price is AU$236
includes taxes & fees
7 Jan - 8 Jan 2025
Hilo Reeds Bay Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
100 Pu'ueo Street Building A, Hilo, HI, 96720

What's nearby

  • Hilo Farmers Market - 12 min walk
  • Rainbow Falls - 4 min drive
  • University of Hawaii at Hilo - 5 min drive
  • Coconut Island Park - 5 min drive
  • Port of Hilo - 8 min drive

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 11 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Kozmic Cones - ‬9 min walk
  • ‪Cafe Pesto - ‬11 min walk
  • ‪Puka Puka Kitchen - ‬10 min walk
  • ‪Pineapples Island Fresh Cuisine - ‬11 min walk

About this property

Wild Ginger Hotel

Hotel near Hilo Farmers Market
Located close to Kaumana Caves County Park, Wild Ginger Hotel provides free continental breakfast, a garden and laundry facilities. Guests can connect to free WiFi in public areas.
Other perks include:
  • Free self-parking
  • Express check-out, luggage storage and smoke-free property
  • Water sports equipment
  • Guest reviews give top marks for the central location and helpful staff
Other conveniences in all rooms include:
  • Showers and shampoo
  • Wardrobes/cupboards, fridges and ceiling fans

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Water sports equipment

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Ceiling fan
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-031-350-1696-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number GE-031-350-1695-01, 260020120000, TA-031-350-1695-01

We should mention

This property does not have any lifts
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo

Frequently asked questions

Is Wild Ginger Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Wild Ginger Hotel?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Wild Ginger Hotel on 24 Dec 2024 start from AU$197.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Wild Ginger Hotel?

Self-parking is free at this property.

What time is check-in at Wild Ginger Hotel?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM.

What time is check-out at Wild Ginger Hotel?

Checkout is at 10:30 AM.

Where is Wild Ginger Hotel located?

Located in the heart of Hilo, this hotel is 0.6 mi (1 km) from Hilo Farmers Market and 4.3 mi (7 km) from Kaumana Caves County Park. Akaka Falls and Hawaii Volcanoes National Park are also within 32 mi (52 km).

Reviews

7.4

Good

Rating 10 - Excellent. 267 out of 612 reviews" "
Rating 8 - Good. 133 out of 612 reviews" "
Rating 6 - Okay. 61 out of 612 reviews" "
Rating 4 - Poor. 45 out of 612 reviews" "
Rating 2 - Terrible. 106 out of 612 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Philip

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Felt like living in a jungle. Flies, bugs, spiders, even a lizard in the room. Towels were dirty and stained, amenities were expired, no hot water when showering. There was mold on the breakfast food items and coffee machine was not working and didn't have coffee available last 4 days out of 7 days stay.
Stayed 7 nights in Dec 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Marjory

Travelled with partner
Liked: Staff & service
Lovely staff who were very helpful. The property was built in 1920 by the grandfather of the young lady who managed the hotel during our visit. She told us that plans are being made to refurbish the hotel. We stayed in the ocean view room where the views are stunning. The hotel does need some modenisation in some parts.
Stayed 2 nights in Nov 2024

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old property that is a great retreat in spite of it's foibles. Three years ago when I stayed he my concern was the safety of the neighborhood. There has been a remarkable change for the better. For the price you can't beat it. The staff is wonderful.
Stayed 1 night in Nov 2024

8/10 Good

Benshun, Millburn

Travelled with family
Liked: Staff & service, amenities
Good staff, nice to people
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Stayed 1 night in Oct 2024

2/10 Terrible

Sheryll

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was difficult to find and seedy, no hot water the very sweet front desk girl was told to tell anyone who complained to use the lobby shower
Stayed 1 night in Oct 2024

4/10 Poor

Cathrine

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It’s an old hotel no hot shower i woke up with some bug in my room but bed was comfortable restaurant nearby they provide basic breakfast only stayed for a night
Stayed 1 night in Oct 2024

8/10 Good

Nathaniel, Raleigh

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

2/10 Terrible

sree ram

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a dump , and the most unhygienic place I have ever been to , the bathroom was full of bugs and the actual maintainace was very pathetic , paints peeling everywhere , the facilities were horrible , they did not provide fresh towels , they left damp Towels on the bed , the I have lots of picture to share , when asked they were rude and asked to contact Expedia , this was the single Most worst experience of my life , it was very unhygienic , unsanitary and completely unsafe , Thai property should be removed from your listing , bare minimum checks should have been done by your team , this is just not acceptable , we had no choice but to stay as it was a late check in and there were no options , Expedia needs to take responsibility and act
Stayed 2 nights in Oct 2024

10/10 Excellent

Simone

Travelled with group
Liked: Staff & service
Very convenient spot to swim the turtles by driving for a few minutes towards the airport, a great breakfast with fruits and homemade cakes, overall a very good deal if you enjoy staying in a vintage building with a bit reduced comfort

10/10 Excellent

nava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazingly welcoming.It's a wonderful Hilo institution that is a local treasure.
Stayed 2 nights in Oct 2024

2/10 Terrible

Ellen Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not believe any above 2 star review. The worst ever and I have been around the world. I continue to report fake reviews. I suspect the pictures over a decade old. Dirty, moldy, buggy, should be condemned.

8/10 Good

Eric, Cleveland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my first night, so i extended my stay by two days. Don't listen to the folks who prefer a sterile "downtown" hotel experience - The Wild Ginger IS Hawai'i. Historic building, amazing staff, and the convenience of being right on the edge of downtown Hilo. Minutes from lava tubes, waterfalls, and beaches. Will definitely stay here again next time I'm on the Big Island!
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Stayed 2 nights in Sep 2024

8/10 Good

Eric, Cleveland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an older building, one of the oldest operating hotels on the island. Don't pass this one up: just outside of downtown Hilo, affodrable, and the kind of character your want in a room in paradise. Hot water takes a bit to get going, so be patient, but that's the only drawback. The staff are amazing, the courtyard is a beautiful micro slice of the island, and the rooms are more than sufficient! Biggest fridge in a hotel anywhere yet for me! A five minute drive or 10 minute walk from downtown: either way, it's a great lodging experience. If I'm ever here again, i know where I'll be staying. Mahalo, Wild Ginger!
Stayed 1 night in Oct 2024

2/10 Terrible

Jennifer L.

Liked: Staff & service
Disliked: Property conditions & facilities
It was dirty, old, no bathroom door, bugs, i can go on and on. Gross. But staff was really nice
Stayed 1 night in Sep 2024

2/10 Terrible

Ceferino, Santa Clarita

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet bowl is not working, curtain is very dirty, bed linen with smell. Room is mess and I connot sleep in my stay???
Stayed 1 night in Sep 2024

2/10 Terrible

Grace

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

nava

Liked: Cleanliness, staff & service, property conditions & facilities
Same great staff and service!
Stayed 2 nights in Sep 2024

10/10 Excellent

nava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a special place... It's a lovely, local place and so convenient to downtown.
Stayed 4 nights in Sep 2024

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

nava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful local treasure of a place that captures the spirit of Hilo and Hawaii It was a calm oasis, cconvenient and best of all, great staff!
Stayed 7 nights in Sep 2024

2/10 Terrible

james

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very dirty the picture's on the web site are not even close to what the room's really look like please think twice before booking a room here
Stayed 1 night in Sep 2024

4/10 Poor

xiande

Disliked: Cleanliness, amenities, property conditions & facilities
So poor
Stayed 1 night in Sep 2024

General hotel information

Reasons to Book
Property Cleanliness & Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
10:30 AM
Star Rating
2.0