This property is decorated in a fun, beachy way. However, I wish the owner would have spent that decorating money on updating the more important things.
We stayed for 6 nights (me, my husband, our 3 mo old daughter, our 6 yr old daughter and my mother). It was approximately a 5 minute walk to the beach, which was nice and convenient. Our 6 yo old loved the access to the community pool as well. The property manager was quick to respond...however, didn't take responsibility for the issues that arose during our stay.
The first day we arrived, the toilet was making this strange noise...as if the seal was broken in the tank, and it was just constantly refilling . The property manager stated that she had noticed it the day she turned over the property and offered to send a plumber out. Initially, we told her it was okay to wait. However, then the water from the bathroom sink/tub started leaking into the kitchen and flooding the floor. We absolutely needed use of the kitchen sink (to wash our baby's bottles) and also the bathtub (to give our stinky kids baths lol)...so we had the plumber come out and he replaced the entire external plumbing under the sink. It appears this was NOT the first time the rental unit has had issues with plumbing (as there is a review about the plumbing from April 2019)
We also told the property manager of some other concerns about the property.
1. the dryer takes over 3 hours to dry a load. The property manager blamed this on us trying to dry a large amount of clothes. However, we informed it was only a small load of baby clothes... so likely not the issue.
2. The refrigerator was ice cold and froze all of our fruits and vegetables so much that we had to throw them out. The most upsetting part was it froze my breast milk to an unusable state. We tried changing the temperature on the appliance, but it did not work. We notified the property manager about this, but she did not have a response.
3. The deadbolt lock is difficult to unlock with the key, and takes some effort...probably from wear and tear. The property manager said she has never received complaints about this before...but clearly that is not true as another renter posted the same thing in July of 2019.
4. There is a mosquito infestation in the stairwell , they have burrowed under the carpeted area. We resorted to opening and closing the door as quick as possible. But the mosquitos still made it into the unit and unfortunately gave our 3 mo old tons of bites